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Telephone Operator Jobs in Oregon (NOW HIRING)

Telephone Operator

Eugene, OR · On-site

$19 - $27.18/hr

Overview Telephone Operator Willamette Valley Cancer Institute is seeking a Telephone Operator to join their administrative team at the Central Business Office in Eugene, OR. This role involves ...

Overview Telephone Operator Willamette Valley Cancer Institute is seeking a Telephone Operator to join their administrative team at the Central Business Office in Eugene, OR. This role involves ...

Production Operator

Boardman, OR · On-site

$25 - $27.50/hr

Production Operator Classification: Non-Exempt Build your career with Alto Ingredients! Earn a ... telephone; manual dexterity to operate a telephone; lift horizontally and vertically, bending ...

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Terminal Operator

Eugene, OR · On-site

$23 - $26/hr

Join Amrize as a Terminal Operator and help construct whats next. If you're ready to put your ... Good telephone and interpersonal skills * Ability to learn and retain information * Possess a ...

Terminal Operator

Eugene, OR · On-site

$23 - $26/hr

Join Amrize as a Terminal Operator and help construct whats next. If you're ready to put your ... Good telephone and interpersonal skills * Ability to learn and retain information * Possess a ...

Join Amrize as a Terminal Operator and help construct whats next. If you're ready to put your ... Good telephone and interpersonal skills * Ability to learn and retain information * Possess a ...

Terminal Operator

Eugene, OR · On-site

$23 - $26/hr

Join Amrize as a Terminal Operator and help construct whats next. If you're ready to put your ... Good telephone and interpersonal skills * Ability to learn and retain information * Possess a ...

Apply Early

Bore Operator Department: Construction Employment Status: Hourly (Non-exempt) Primary Location ... Lift moderately heavy equipment, such as telephone line; climb structures; and stand for long ...

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Telephone Operator information

See Oregon salary details

$9

$18

$26

How much do telephone operator jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for telephone operator in Oregon is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $20.58 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A telephone operator typically does not earn $4,000 a week without a degree; most roles in this field pay lower wages. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades, but they usually require experience, certifications, or specialized skills. Such earnings are uncommon and often depend on commission, performance, or entrepreneurial efforts.

Do telephone operators exist anymore?

Telephone operators as a traditional role have largely disappeared due to advances in automated switching systems and digital technology. Today, most call routing and customer service functions are handled by automated systems, with some specialized roles remaining in certain industries or for emergency services. The job has become rare and is generally considered obsolete in most regions.

What does a Telephone Operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

How much does a telephone operator make?

The average salary for a telephone operator in the United States is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Some roles may offer additional benefits or shift differentials, especially in 24/7 customer service environments.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

What is the work of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers with information, and managing communication systems. They often use switchboards or computerized systems and require good communication and problem-solving skills. The role may involve working in a call center environment and following specific procedures for call handling.

How does a Telephone Operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a Telephone Operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
What are popular job titles related to Telephone Operator jobs in Oregon? For Telephone Operator jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Oregon look for? The top searched job categories for Telephone Operator jobs in Oregon are:
What cities in Oregon are hiring for Telephone Operator jobs? Cities in Oregon with the most Telephone Operator job openings:
What are popular job titles related to Telephone Operator jobs in OR? For Telephone Operator jobs in OR, the most frequently searched job titles are:
Telephone Operator

$19 - $27.18/hr

Full-time

Life, Retirement

Posted 7 days ago


US Oncology rating

7.5

Company rating: 7.5 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

227th of 877 rated healthcare providers


Job description

Overview
Telephone Operator
Willamette Valley Cancer Institute is seeking a Telephone Operator to join their administrative team at the Central Business Office in Eugene, OR. This role involves answering, directing, and triaging incoming calls to our clinic, so strong communication skills and experience with complex multi-line phone systems are essential. Ideal candidates will be highly organized and able to multitask effectively in a fast-paced environment. While experience in a medical office is preferred, it is not required.
The general pay scale for this position at WVCI is $19.00-$27.18. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, internal equity, etc.
Benefits: M/D/V, Life Ins., 401(k)
Employment Type: Onsite, Full Time
Location: Eugene, OR
Responsibilities
  • Answers all incoming calls courteously and efficiently, connecting callers to the appropriate extension.
  • Accurately takes and relays messages in a timely manner.
  • Responds promptly to emergency and urgent calls from patients, directing them to clinical staff as needed.
  • Handles operator functions, including triaging calls, transferring calls, setting up conference calls, instructing users on phone procedures, and reporting any telephone or equipment issues.
  • Offers a friendly and helpful phone experience for all callers.
  • Assists with clerical tasks as assigned to support departmental workflow.
  • Other duties as assigned.

Qualifications
  • High school diploma or equivalent required.
  • At least one (1) year of office experience, preferably in a medical/clinical setting

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
WORK ENVIRONMENT:
\The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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