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Pbx Operator Switchboard Operator Jobs in Oregon

Dermpath Specialists LLC

IT Manager

Beaverton, OR · On-site

$105K - $120K/yr

Develop standard operating procedures and disaster plans * Hire, direct, and develop IT personnel ... PBX phone systems, barcode scanners, printers * Configure equipment for end users and provide ...

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All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Oregon

Pbx Operator Switchboard Operator information

See Oregon salary details

$8

$17

$22

How much do pbx operator switchboard operator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for pbx operator switchboard operator in Oregon is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.33 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal phone systems, directing calls, and operating switchboards, often requiring technical skills and knowledge of communication systems. A receptionist typically handles front-desk duties, greeting visitors and performing administrative tasks. While both roles involve communication, they have different primary responsibilities and skill sets.

What are PBX Operators or Switchboard Operators?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training. Some positions may require basic knowledge of phone systems and multitasking abilities.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Did switchboard operators make good money?

Switchboard operators, including PBX operators, historically earned modest wages, often comparable to other administrative roles. Salaries varied based on experience, location, and the industry, but generally, the pay was not considered high. Today, the role has largely been replaced by automated systems, and pay standards have shifted accordingly.

What does a PBX operator do?

A PBX operator, also known as a switchboard operator, manages the internal telephone system by connecting calls, transferring calls to appropriate departments or individuals, and handling incoming and outgoing communications. They often use a console or phone system and require good communication and organizational skills. The role may involve maintaining call logs and ensuring efficient communication flow within an organization.

What are some common challenges faced by PBX/Switchboard Operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX/Switchboard Operator, and why are they important?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
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What cities in Oregon are hiring for Pbx Operator Switchboard Operator jobs? Cities in Oregon with the most Pbx Operator Switchboard Operator job openings:
Pbx Operator Switchboard Operator jobs near you

Switchboard Operator

Clinical Operations - The Corvallis Clinic Aumann Building

Corvallis, OR • On-site

$13.50 - $16.50/hr

Other

Posted 10 days ago

Job description


Compensation: $13.50 - $16.50 (depending on years of experience)

Summary: The Switchboard Operator answers all incomingcalls and is a primary participant during emergency situations. This position also assists Administrationwith patient mailings.

Principal Responsibilities:

1. Will participate and maintain a culture withinThe Corvallis Clinic that is consistent with the content outlined in theService and Behavioral Standards Handbook. To this end, employee will be expected to read, have familiarity, andembrace the principles contained within.

2. Switchboard operations - Answer all incomingcalls and direct them to the proper departments/individuals. Assist patients and in-house staff withconnecting to an outside operator.

3. Provides excellent customer service, i.e.,provide driving directions to callers, answering front-line questions andoffering assistance as needed.

4. Emergency monitoring - Paging of physicians,Patient Services and facilities maintenance staff. Processes emergency code calls with a calm,focused demeanor.

5. Process clerical type work in support of theAdministration team.

6. Participate in the training of new switchboardpersonnel.

7. Responsible for the upkeep of all switchboardrelated information.

Education/Licensure/Experience:

  • Six (6) months or more of customer serviceexperience and use of multi-phone line systems required.

Knowledge and Skills:

  • Ability to project a welcoming, informativepersona while engaging with patients, providers and staff via telephone
  • Ability to work well with providers and otherstaff
  • Ability to work on multiple tasks simultaneouslyin a busy, fast-paced environment while maintaining quality of work

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