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Account Operations Manager Jobs (NOW HIRING)

Motus Freight

Account Operations

Bellevue, KY · On-site

... operations and strong relationships with both carriers and customers ... Your responsibilities will include managing daily freight shipments, coordinating pickups and ...

Broadview FCU

Account Operations Associate 2

Albany, NY · On-site

$20.68 - $24.82/hr

Additionally, as needed, the Account Operations Associate will support the other business units ... Sound organizational and time management skills * Experience reviewing proposals and business cases ...

Q1Media

Account Operations Specialist

Austin, TX · Hybrid

$18.75 - $25.75/hr

You'll handle everything from reviewing insertion orders to optimizing placements, managing ... Details * Position: Account Operations Specialist, Full Time * Location: Austin, TX - Hybrid

Amber Labs

Account payable/Account manager

Seattle, WA · On-site +1

$35 - $45/hr

We are a modern, forward-thinking company focused on delivering efficient finance, account management, and operational support solutions for businesses. Our mission is to simplify how organizations ...

Amber Labs

Account payable/Account manager

Seattle, WA · On-site +1

$35 - $45/hr

We are a modern, forward-thinking company focused on delivering efficient finance, account management, and operational support solutions for businesses. Our mission is to simplify how organizations ...

Freight Breakers LLC

Site Operations Manager

Ocala, FL

$65K/yr

Responsible for all account operations, including customer relations, management support, labor control, quality assurance, and safety. Coach, train, and develop a management team and provide formal ...

Freight Breakers LLC

Site Operations Manager

Ocala, FL

$55K - $65K/yr

... account operations, including customer relations, management support, labor control, quality ... assurance, and safety. · Coach, train, and develop a management team and provide formal job ...

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Account Operations Manager information

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$29.5K

$65.8K

$106K

How much do account operations manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for account operations manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How much is the salary of an operations manager?

The salary of an Account Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in process optimization and team management are often required.

How much does an account manager get paid?

The average salary for an account operations manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Salaries can vary based on company size and whether the role involves managing large accounts or teams, with additional compensation often including bonuses and benefits.

What are some common challenges faced by Account Operations Managers, and how can they be addressed?

Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.

What does an account operations manager do?

An account operations manager oversees the daily functions related to client accounts, ensuring smooth service delivery and operational efficiency. They coordinate between sales, customer support, and finance teams, often using tools like CRM software, and may analyze data to improve processes and client satisfaction.

What are the key skills and qualifications needed to thrive as an Account Operations Manager, and why are they important?

To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.

Is account management a high paying job?

Account Operations Managers typically earn competitive salaries that vary by industry, experience, and location. In general, the role offers higher-than-average pay compared to entry-level positions, especially for those with strong organizational and communication skills, and often includes performance-based bonuses or incentives.
More about Account Operations Manager jobs
What cities are hiring for Account Operations Manager jobs? Cities with the most Account Operations Manager job openings:
What are the most commonly searched types of Account Operations jobs? The most popular types of Account Operations jobs are:
What states have the most Account Operations Manager jobs? States with the most job openings for Account Operations Manager jobs include:
What job categories do people searching Account Operations Manager jobs look for? The top searched job categories for Account Operations Manager jobs are:
Account Operations Manager jobs near you
Infographic showing various Account Operations Manager job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Operations Lead

Account Operations Lead

Cushman & Wakefield

Chatham, NJ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Cushman & Wakefield rating

7.6

Company rating: 7.6 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

71st of 154 rated real estate companies

Job description

Job Title
Account Operations Lead
Job Description Summary
Reports to the Account Operations Director and is responsible for executing core account operations functions including KPI performance tracking, governance deliverables, client and internal communications, operating rhythms, and process enablement. This role serves as a critical execution partner across the account, translating strategy into action by building, managing, and delivering the day-to-day outputs that drive performance, consistency, and client satisfaction.
This position plays a hands-on role in developing materials, coordinating stakeholders, maintaining operational processes, and ensuring follow-through on commitments across service lines. Additionally, this role supports internal communications, training, and knowledge management to enable a more efficient, informed, and aligned account organization.
Job Description
POSITION SUMMARY:
Reports to the Account Operations Director and is responsible for executing core account operations functions including KPI performance tracking, governance deliverables, client and internal communications, operating rhythms, and process enablement. This role serves as a critical execution partner across the account, translating strategy into action by building, managing, and delivering the day-to-day outputs that drive performance, consistency, and client satisfaction.
This position plays a hands-on role in developing materials, coordinating stakeholders, maintaining operational processes, and ensuring follow-through on commitments across service lines. Additionally, this role supports internal communications, training, and knowledge management to enable a more efficient, informed, and aligned account organization.
ESSENTIAL JOB DUTIES:
  • Account Operations & Governance - responsible for executing the following activities:
    • KPI tracking, reporting, and performance analysis, including identification of risks and corrective actions
    • Preparation, aggregation, and submission of governance materials (QBRs, monthly reports, scorecards, etc.)
    • Change control tracking and coordination for governance submission and approvals
    • Monitoring service delivery performance, including PO violations, invoice exceptions, and operational risks
    • Tracking and driving closure of action items from governance calls, operating reviews, and client meetings
    • Supporting contract management processes, including escalations, compliance tracking, and documentation

  • Operating Rhythm & Deliverables - responsible for executing the following activities:
    • Assistance with development of content and coordination for QBRs, monthly reviews, and other client-facing meetings
    • Creation of client-ready presentations, reports, and supporting materials
    • Coordination of meeting logistics, agendas, and follow-ups across account leadership forums
    • Supporting financial and operational insights reporting (including visibility into risks, trends, and opportunities)
    • Assisting with benchmarking, business case inputs, and growth opportunity materials

  • Communications & Engagement - responsible for executing the following activities:
    • Development and distribution of internal account communications (emails, newsletters, All Staff materials, etc.)
    • Supporting leadership with preparation for Town Halls, client meetings, and internal presentations
    • Translating operational updates and complex information into clear, structured communications
    • Maintaining consistency and quality across all account messaging and presentation materials
  • Training, Enablement & Knowledge Management - responsible for executing the following activities:
    • Supporting onboarding and offboarding coordination, including process tracking and documentation
    • Development and maintenance of playbooks, process documentation, and policy/procedure libraries
    • Creating and maintaining training materials and enablement resources
    • Supporting knowledge management tools (e.g., SharePoint), ensuring content is current and accessible
    • Providing ad hoc support for training sessions, Q&A, and process adoption

  • Operational Support & Program Execution - responsible for executing the following activities:
    • Supporting cross-functional initiatives and operational programs through coordination and task execution
    • Tracking progress across initiatives, identifying risks, and escalating issues as needed
    • Assisting with change management efforts, including communication, documentation, and stakeholder coordination
    • Providing ad hoc operational and administrative support for client and account needs
    • Supporting office/retail meetings and other operational forums as required

  • Other skillsets
    • Ability to operate effectively in ambiguous environments, bringing structure, clarity, and forward momentum with limited direction
    • Comfortable navigating evolving priorities and undefined processes, with the ability to adapt quickly while maintaining quality and focus
    • Strong execution and task management across multiple priorities
    • Process documentation and continuous improvement mindset
    • Change management and operational enablement
    • Training and content development
    • Data interpretation and performance tracking
    • Presentation development and structured storytelling

EDUCATION/EXPERIENCE/TRAINING:
  • Bachelor's Degree preferred.
  • Strong proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and collaboration tools (SharePoint, Teams, etc.)

WORK EXPERIENCE:
  • 3-7+ years of related experience in operations, program coordination, account management, or similar roles
  • Specialized knowledge / skills:
    • Strong organizational and execution skills, with the ability to manage multiple priorities simultaneously
    • Ability to analyze data, identify trends, and support development of actionable insights
    • Strong written and verbal communication skills, including development of professional presentations and materials
    • Ability to work in a fast-paced, matrixed environment with multiple stakeholders
    • High attention to detail and commitment to quality and accuracy
    • Ability to follow through on tasks, drive completion, and escalate when needed
    • Working knowledge of process improvement, documentation, and operational workflows

PHYSICAL DEMANDS/ENVIRONMENTAL WORK CONDITIONS:
Must be able to travel monthly. Travel may vary in frequency and duration.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 102,000.00 - $120,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"

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