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Account Operations Manager Jobs in New York (NOW HIRING)

Scentbird

Account Operations Coordinator

Somerset, NJ · On-site

$21.25 - $27.50/hr

You'll work closely with the Account Operations Manager and serve as a critical link between operations, logistics, and production. This is a detail-driven, process-oriented role well suited for ...

Mace

Force Account Construction Manager

New York, NY · Hybrid

Collaborate with internal and external stakeholders, including project managers, contractors, and third-party entities, to ensure seamless integration of force account operations. * Budget and ...

SDC Designs

Operations Manager

Manhattan, NY · On-site

Reporting to the Director of Operations, the Operations Manager supports order execution across accounts, with a focus on time-sensitive and high-priority work. The Operations Manager acts as an ...

SDC Designs

Operations Manager

New York, NY

Reporting to the Director of Operations, the Operations Manager supports order execution across accounts, with a focus on time-sensitive and high-priority work. The Operations Manager acts as an ...

SDC Designs

Operations Manager

Manhattan, NY · On-site

Reporting to the Director of Operations, the Operations Manager supports order execution across accounts, with a focus on time-sensitive and high-priority work. The Operations Manager acts as an ...

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How much do account operations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for account operations manager in New York is $72,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $85,900.00 per year, depending on experience, location, and employer.

What does an account operations manager do?

An Account Operations Manager oversees the daily operations related to client accounts within a company. Their role involves coordinating between sales, customer service, and operations teams to ensure client needs are met efficiently. They are responsible for streamlining processes, resolving client issues, and optimizing account performance. Additionally, Account Operations Managers analyze data to improve workflows and maintain strong client relationships, ensuring overall satisfaction and retention.

What are the key skills and qualifications needed to thrive as an account operations manager?

To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.

What are some common challenges faced by account operations managers, and how can they be addressed?

Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.

Is an account operations manager a high paying job?

An account operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing account processes and team coordination.

What are the most commonly searched types of Account Operations jobs in New York?

The most popular types of Account Operations jobs in New York are:

What are popular job titles related to Account Operations Manager jobs in New York?

For Account Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Account Operations Manager jobs in New York look for?

The top searched job categories for Account Operations Manager jobs in New York are:

What cities in New York are hiring for Account Operations Manager jobs?

Cities in New York with the most Account Operations Manager job openings:

Account Operations Manager jobs near you
Infographic showing various Account Operations Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,005 per year, or $34.6 per hour.

Strategic Account Operations Manager (Enterprise Accounts)

Brooklyn, NY • On-site

C T A Digital Inc
See more jobs at C T A Digital Incexternal

$85K - $100K/yr

Full-time

Re-posted 5 days ago

Job description

Strategic Account Operations Manager (Enterprise Accounts)


CTA Digital is seeking a highly organized and proactive Strategic Account Operations Manager to support the execution and delivery of complex enterprise customer projects.

This role works closely with our Account Directors, ensuring that all operational aspects of key accounts run smoothly—from client meetings and quoting to internal coordination with engineering, production, and logistics. While the Account Director focuses on growing the business and developing new opportunities, this role ensures that everything behind the scenes is executed seamlessly.

This position acts as a central hub between customers and internal teams and is ideal for someone who enjoys managing multiple moving pieces, communicating with clients, and driving projects forward.


What You’ll Do:


Client Engagement & Communication

  • Attend customer meetings alongside the Account Director and capture key requirements, notes, and next steps
  • Serve as a primary operational point of contact for customers on active projects
  • Communicate with clients regarding product details, timelines, shipping updates, and project progress
  • Maintain proactive communication to ensure projects stay on track and expectations are clear

Project Coordination

  • Translate customer discussions into clear internal action items
  • Work closely with engineering, product development, operations, and logistics teams to move projects forward
  • Track multiple project timelines and ensure deliverables are progressing as expected

Quoting & Opportunity Management

  • Prepare quotes for new opportunities and revisions as projects evolve
  • Create and manage internal part numbers and product configurations
  • Follow up on open opportunities and support the progression of deals

Operations & Logistics Coordination

  • Communicate production timelines and shipping schedules to customers
  • Coordinate with internal teams to ensure projects move smoothly from concept through production and delivery
  • Help identify and resolve operational challenges before they impact customers

Internal Systems & Organization

  • Maintain accurate and up-to-date information across internal systems
  • Ensure project details, pricing, timelines, and communication are properly documented
  • Help keep internal teams aligned and informed across multiple active projects


What a Typical Day Might Look Like

  • Joining a customer call with an Account Director to discuss a new product opportunity
  • Capturing key requirements and coordinating next steps with engineering
  • Preparing a quote and setting up part numbers for a new project
  • Checking in with operations on production timelines for an active order
  • Following up with a customer about an open opportunity or shipment update
  • Updating internal systems so teams have the latest information


What We’re Looking For

  • 3–7+ years of experience in account operations, project coordination, client success, or account management
  • Strong organizational and project management skills
  • Excellent communication skills and comfort interacting directly with customers
  • Ability to manage multiple projects and priorities simultaneously
  • Experience working cross-functionally with engineering, operations, and sales teams
  • Strong attention to detail and follow-through

Experience in B2B hardware, retail technology, manufacturing, or enterprise solutions is a strong plus


This Role is Ideal For Someone Who

  • Enjoys being the operational backbone of large customer accounts
  • Likes coordinating between customers, engineering, and operations
  • Thrives in an environment where multiple projects are moving at once
  • Takes ownership of details and ensures nothing falls through the cracks