1

Account Operations Manager Jobs in Buffalo, NY (NOW HIRING)

Operations Manager

Buffalo, NY · On-site

$65 - $92/hr

Position Summary Clean Team is seeking a hands‑on Operations Manager to oversee the daily operations of our branch and ensure service excellence across all customer accounts. This leadership role ...

Operations Manager

Buffalo, NY · On-site

$60K - $65K/yr

Clean Team is seeking a hands-on Operations Manager to oversee the daily operations of our branch and ensure service excellence across all customer accounts. This leadership role is responsible for ...

Operations Manager

Buffalo, NY · On-site

$60K - $65K/yr

Clean Team is seeking a hands-on Operations Manager to oversee the daily operations of our branch and ensure service excellence across all customer accounts. This leadership role is responsible for ...

Clean Team is seeking a hands-on Operations Manager to oversee the daily operations of our branch and ensure service excellence across all customer accounts. This leadership role is responsible for ...

Operations Manager

Buffalo, NY · On-site

$120 - $180/hr

The Operations Manager will drive operational excellence, profitability, customer satisfaction, and ... Act as an executive liaison for strategic customer accounts and key business relationships. * Drive ...

Operations Manager

Buffalo, NY · On-site

$90K - $110K/yr

The Operations Manager will drive operational excellence, profitability, customer satisfaction, and ... accounts and key business relationships. • Drive initiatives focused on on-time delivery ...

Site Operations Manager (T4) For more than three decades, Crown Castle has led the way in shared ... Account (HSA base plan for employee and dependents). * Market-leading 401(k) plan, which includes ...

The US Sales Operation Manager Manager is responsible for the oversight, planning and strategy ... Attend weekly and Account Team open order book review with team members, sales and planners

We hire Operations Managers based on location preference and the business' current openings. BASIC ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

next page

Showing results 1-20

Account Operations Manager information

See Buffalo, NY salary details

$28.6K

$63.8K

$102.7K

How much do account operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for account operations manager in Buffalo, NY is $63,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What does an account operations manager do?

An Account Operations Manager oversees the daily operations related to client accounts within a company. Their role involves coordinating between sales, customer service, and operations teams to ensure client needs are met efficiently. They are responsible for streamlining processes, resolving client issues, and optimizing account performance. Additionally, Account Operations Managers analyze data to improve workflows and maintain strong client relationships, ensuring overall satisfaction and retention.

What are the key skills and qualifications needed to thrive as an account operations manager?

To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.

What are some common challenges faced by account operations managers, and how can they be addressed?

Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.

Is an account operations manager a high paying job?

An account operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing account processes and team coordination.

What are popular job titles related to Account Operations Manager jobs in Buffalo, NY?

For Account Operations Manager jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Account Operations Manager jobs in Buffalo, NY look for?

The top searched job categories for Account Operations Manager jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Account Operations Manager jobs?

Cities near Buffalo, NY with the most Account Operations Manager job openings:

Infographic showing various Account Operations Manager job openings in Buffalo, NY as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,754 per year, or $30.7 per hour.

Operations Manager

Clean Team

Buffalo, NY • On-site

$65 - $92/hr

Other

Posted 26 days ago


Job description

Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening and Weekend Availability Required

Clean Team is a growing commercial cleaning and facility services company committed to delivering exceptional customer service, operational excellence, and dependable results. We believe in strong leadership, accountability, teamwork, and maintaining a culture where employees are supported and customers come first. As we continue to expand, we are seeking an experienced Operations Manager to lead daily operations, drive performance, and support branch success.

Position Summary

Clean Team is seeking a hands‑on Operations Manager to oversee the daily operations of our branch and ensure service excellence across all customer accounts. This leadership role is responsible for managing Area Managers, Site Managers, Support Technicians, and the Staffing Coordinator while maintaining labor budgets, customer satisfaction, staffing coverage, and operational efficiency.

The ideal candidate is highly organized, detail‑oriented, capable of leading multiple teams, and comfortable making real‑time operational decisions in a fast‑paced environment. This role works closely with the General Manager to support branch growth, employee accountability, customer retention, and operational execution.

Responsibilities
  • Lead and oversee all daily operations within the branch
  • Supervise Area Managers, Site Managers, Support Techs, and Staffing Coordinator
  • Ensure all customer locations receive scheduled service without interruption
  • Monitor labor budgets, staffing levels, overtime, and operational costs
  • Review employee timekeeping and labor reporting in Chronotek
  • Conduct daily building inspections and customer follow‑up visits
  • Resolve customer concerns professionally and maintain strong customer relationships
  • Train, retrain, and develop operational employees and leaders
  • Coordinate staffing coverage for open shifts and emergency service needs
  • Lead daily 4 PM Manager Meetings and hold leadership staff accountable
  • Oversee Level Board accounts and ensure corrective action plans are completed
  • Assist with recruiting, onboarding, employee documentation, and HR coordination
  • Support start‑up operations for new customer accounts
  • Assist with inventory management, supply deliveries, and operational logistics
  • Submit daily operational reports to the General Manager
Qualifications
  • Previous management or operations leadership experience required
  • Experience in commercial cleaning, janitorial, facility services, or service industries preferred
  • Strong leadership, communication, and problem‑solving skills
  • Ability to manage multiple priorities in a fast‑paced environment
  • Experience with scheduling, labor management, and employee accountability
  • Comfortable conducting inspections and customer‑facing visits
  • Proficient with email, reporting systems, and workforce management software
  • Reliable transportation and flexibility to support operational needs when necessary
What We Offer
  • Competitive salary
  • Leadership growth opportunities
  • Supportive team‑oriented environment
  • Company training and development
  • Stable, growing company with long‑term advancement potential
  • Opportunity to make a direct impact on branch success and customer satisfaction

Clean Team is a leading commercial cleaning company dedicated to providing high‑quality service and building long‑term partnerships with our customers. We value professionalism, accountability, and teamwork while creating opportunities for employees to grow and succeed within our organization.

Zip Code: 14224, 14206, 14225, 14127, 14218, 14203, 14202, 14210

#J-18808-Ljbffr