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Provider Operations Manager Jobs in Buffalo, NY (NOW HIRING)

ibex

Operations Manager

Crittenden, NY · On-site

Overview The Operations Manager leads, guides, and directs the daily operational and client ... Evaluates, writes and delivers performance appraisals that address issues, providing coaching to ...

Clean Team

Operations Manager

Buffalo, NY · On-site

$60K - $65K/yr

Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening ... providing high-quality service and building long-term partnerships with our customers. We value ...

Clean Team

Operations Manager

Buffalo, NY · On-site

Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening ... providing high-quality service and building long-term partnerships with our customers. We value ...

Clean Team

Operations Manager

Buffalo, NY · On-site

Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening ... providing high-quality service and building long-term partnerships with our customers. We value ...

Ecopack USA Inc.

Operations Manager

Tonawanda, NY · On-site

As an Operations Manager at Ecopack USA Inc., you will play a key role in the successful launch of ... Check out our website Home - Ecopack Ecopack provides equal employment opportunities (EEO) to all ...

Newbury Franklin LLC

Operations Manager

Buffalo, NY · On-site

$90K - $110K/yr

Reporting directly to the President, this role provides leadership for manufacturing, warehouse ... The Operations Manager will drive operational excellence, profitability, customer satisfaction, and ...

Materion

Operations Manager

Buffalo, NY · On-site

$101K - $162K/yr

The Refinery Operations Manager is a strategic partner in refining operations, reporting directly ... Provides guidance, direction, and leadership to ensure products are manufactured with the highest ...

Materion Corporation

Operations Manager

Buffalo, NY · On-site

$101K - $162K/yr

The Refinery Operations Manager is a strategic partner in refining operations, reporting directly ... Provides guidance, direction, and leadership to ensure products are manufactured with the highest ...

Materion Corporation

Operations Manager

Buffalo, NY · On-site

$101K - $162K/yr

The Refinery Operations Manager is a strategic partner in refining operations, reporting directly ... Provides guidance, direction, and leadership to ensure products are manufactured with the highest ...

Amazon

Sr. Operations Manager

Niagara Falls, NY · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing ...

CRH

Regional Operations Manager

Buffalo, NY · On-site

$125K - $150K/yr

Regional Operations Manager Architectural Products Group Buffalo, New York, United States | Batavia ... We are the leading provider of innovative outdoor living products and utility infrastructure ...

PetSmart

Retail Operations Manager

Amherst, NY · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart

Retail Operations Manager

Amherst, NY · On-site

$20.46 - $40.06/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart

Retail Operations Manager

Amherst, NY

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart Careers

Retail Operations Manager

Amherst, NY · On-site

$20.46 - $40.06/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart

Retail Operations Manager

Amherst, NY

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

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Provider Operations Manager information

See Buffalo, NY salary details

$30K

$61.5K

$114.8K

How much do provider operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for provider operations manager in Buffalo, NY is $61,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a provider operations manager?

A Provider Operations Manager is responsible for overseeing the daily operations and performance of healthcare provider networks within an organization. They ensure that providers comply with company policies, regulatory requirements, and quality standards. Their duties often include managing provider onboarding and credentialing processes, resolving operational issues, and improving provider relations. By streamlining these processes, they help maintain efficient healthcare delivery and enhance patient outcomes.

What are the key skills and qualifications needed to thrive as a provider operations manager?

To excel as a Provider Operations Manager, you need strong leadership abilities, analytical skills, and a background in healthcare administration—often supported by a bachelor’s or master’s degree in a related field. Familiarity with healthcare management software, data analytics tools, and compliance systems such as HIPAA is typically required. Exceptional communication, problem-solving, and relationship-building skills help you coordinate effectively with providers and internal teams. These competencies are crucial for ensuring operational efficiency, regulatory compliance, and high-quality service delivery in healthcare organizations.

What are some common challenges faced by provider operations managers, and how can they be addressed?

Provider Operations Managers often encounter challenges such as streamlining communication between healthcare providers and administrative teams, ensuring compliance with regulatory standards, and optimizing operational workflows. Addressing these challenges requires implementing clear protocols, leveraging technology for data management, and fostering a collaborative team environment. Proactive problem solving and continuous training are also key to adapting to evolving regulations and maintaining efficient operations.

What is the difference between Provider Operations Manager vs Provider Network Coordinator?

AspectProvider Operations ManagerProvider Network Coordinator
CredentialsBachelor's degree, industry certifications often preferredHigh school diploma or equivalent, relevant certifications beneficial
Work EnvironmentOffice-based, managerial oversight, strategic planningOffice or remote, administrative support, coordination tasks
Employer & Industry UsageHealth insurance companies, healthcare providersHealthcare networks, insurance providers, provider organizations

The Provider Operations Manager typically oversees broader operational functions, including strategy and team management, while the Provider Network Coordinator focuses on maintaining provider relationships and network logistics. Both roles are essential in healthcare organizations but differ in scope and responsibilities.

What are popular job titles related to Provider Operations Manager jobs in Buffalo, NY?

For Provider Operations Manager jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Provider Operations Manager jobs in Buffalo, NY look for?

The top searched job categories for Provider Operations Manager jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Provider Operations Manager jobs?

Cities near Buffalo, NY with the most Provider Operations Manager job openings:

Provider Operations Manager jobs near you

Operations Manager

Crittenden, NY • On-site

ibex
See more jobs at ibexexternal

Full-time

Re-posted 10 days ago

Job description

Overview

The Operations Manager leads, guides, and directs the daily operational and client performance of a group of Team Supervisors who have responsibility for a group of customer contact center employees, who are responsible for meeting and exceeding client expectations.   The ideal Operations Manager will find excitement in leading and developing Team Supervisors and Customer contact center employees. The Operations Manager also promotes a positive work environment designed to enhance employee engagement, satisfaction and retention. Last but not least, the Operations Manager will coach employees to succeed in all areas of compliance with business policies and practices to ensure legal compliance.

Responsibilities
  • Establishes and consistently meets or exceeds client program service goals and objectives in performance, production and quality; examines root causes of issues to achieve solutions.
  • Manages call lists, prepares and analyzes data and makes program changes designed to achieve client goals.
  • Regularly reviews performance and production reports to ensure that goals are being met and meets with supervisor teams for feedback and problem solving.
  • Leads, guides and develops a high performance team by acting as coach and mentor to staff.
  • Evaluates, writes and delivers performance appraisals that address issues, providing coaching to motivates enhanced performance.
  • Manages rewards and recognition programs for all programs.
  • Understands cost strategies, contributes to budget/expense management and recommends solutions and changes for improving overall Contact Center financial performance.
  • Evaluates quality monitoring sessions to ensure improved CSR performance.
  • Engages in positive relationships with clients to understand and support client goals.
  • Ensures efficiency and overall accuracy of performance metrics.
  • Partners with others for feedback and support with those involved with client programs, including other contact center Management, Training, Recruiting, Client Services, Human Resources and Information Technology.
  • Ensure that policies and procedures are communicated and followed.
  • Develops and participates in employee engagement activities.
  • Performs other duties as assigned.
Qualifications
  • College degree or equivalent combinations of education or related experience
  • 3 or more years' previous supervisory/management experience; BPO experience strongly preferred
  • Strong knowledge of customer contact center operations and internal computer/operating systems.
  • Proficiency in MS Word & Excel with an emphasis on creation, design & maintenance of spreadsheets.
  • Demonstrated strong interpersonal and relationship building skills, leadership skills, strong verbal and written English communication skills.
  • Teamwork oriented with ability to relate to all levels of employees and clients and to manage a large number of employees in a fast-paced, dynamic environment.
  • Good reasoning abilities/analytical skills, and sound judgment with ability to made decisions within scope of authority.
  • Deadline-oriented, time management skills, resourceful and well organized, excels under pressure
  • Demonstrates maturity, initiative, confidence, and maintains confidential information
Employment Type: FULL_TIME

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