Overview The Operations Manager leads, guides, and directs the daily operational and client performance of a group of Team Supervisors who have responsibility for a group of customer contact center ...
Overview The Operations Manager leads, guides, and directs the daily operational and client performance of a group of Team Supervisors who have responsibility for a group of customer contact center ...
Operations Manager
$98K - $120K/yr
Medical
Dental
Vision
Life
Retirement
Operations Manager Under the general direction of the District Operations Manager, the Operations Manager (OM) is responsible for the efficient day-to-day operations of the department, including ...
Operations Manager
$98K - $120K/yr
Medical
Dental
Vision
Life
Retirement
Operations Manager Under the general direction of the District Operations Manager, the Operations Manager (OM) is responsible for the efficient day-to-day operations of the department, including ...
Operations Manager
Tonawanda, NY · On-site
$98K - $120K/yr
Medical
Dental
Vision
Life
Retirement
Operations Manager Under the general direction of the District Operations Manager, the Operations Manager (OM) is responsible for the efficient day-to-day operations of the department, including ...
Operations Manager
Tonawanda, NY · On-site
$98K - $120K/yr
Medical
Dental
Vision
Life
Retirement
Operations Manager Under the general direction of the District Operations Manager, the Operations Manager (OM) is responsible for the efficient day-to-day operations of the department, including ...
Operations Manager
Buffalo, NY · On-site
$60K - $65K/yr
Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening and Weekend Availability Required Clean Team is a growing commercial cleaning and facility services ...
Operations Manager
Buffalo, NY · On-site
$60K - $65K/yr
Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening and Weekend Availability Required Clean Team is a growing commercial cleaning and facility services ...
Operations Manager
Buffalo, NY · On-site
$60K - $65K/yr
Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening and Weekend Availability RequiredClean Team is a growing commercial cleaning and facility services ...
Quick apply
Operations Manager
Buffalo, NY · On-site
$60K - $65K/yr
Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening and Weekend Availability RequiredClean Team is a growing commercial cleaning and facility services ...
Operations Manager
$98K - $120K/yr
Medical
Dental
Vision
Life
Retirement
Operations Manager Under the general direction of the District Operations Manager, the Operations Manager (OM) is responsible for the efficient day-to-day operations of the department, including ...
Operations Manager
$98K - $120K/yr
Medical
Dental
Vision
Life
Retirement
Operations Manager Under the general direction of the District Operations Manager, the Operations Manager (OM) is responsible for the efficient day-to-day operations of the department, including ...
Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening and Weekend Availability Required Clean Team is a growing commercial cleaning and facility services ...
Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening and Weekend Availability Required Clean Team is a growing commercial cleaning and facility services ...
Operations Manager
Tonawanda, NY · On-site
As an Operations Manager at Ecopack USA Inc., you will play a key role in the successful launch of our new facility in Tonawanda. In this hands-on leadership role, you will oversee all day-to-day ...
Quick apply
Operations Manager
Tonawanda, NY · On-site
As an Operations Manager at Ecopack USA Inc., you will play a key role in the successful launch of our new facility in Tonawanda. In this hands-on leadership role, you will oversee all day-to-day ...
Operations Manager
Buffalo, NY · On-site
$90K - $110K/yr
Medical
Dental
Vision
Retirement
The Operations Manager will drive operational excellence, profitability, customer satisfaction, and organizational growth through strong leadership, data-driven decision making, and a commitment to ...
Quick apply
Operations Manager
Buffalo, NY · On-site
$90K - $110K/yr
Medical
Dental
Vision
Retirement
The Operations Manager will drive operational excellence, profitability, customer satisfaction, and organizational growth through strong leadership, data-driven decision making, and a commitment to ...
Operations Manager
Buffalo, NY · On-site
$90K - $110K/yr
Medical
Dental
Vision
Retirement
The Operations Manager will drive operational excellence, profitability, customer satisfaction, and organizational growth through strong leadership, data-driven decision making, and a commitment to ...
Operations Manager
Buffalo, NY · On-site
$90K - $110K/yr
Medical
Dental
Vision
Retirement
The Operations Manager will drive operational excellence, profitability, customer satisfaction, and organizational growth through strong leadership, data-driven decision making, and a commitment to ...
Operations Manager
Orchard Park, NY · On-site
$97K - $143K/yr
Medical
Retirement
The Operations Manager will achieve team operational performance metrics targets including Safety, Quality, Delivery, Inventory and Productivity ; drive continuous improvement through root cause ...
Operations Manager
Orchard Park, NY · On-site
$97K - $143K/yr
Medical
Retirement
The Operations Manager will achieve team operational performance metrics targets including Safety, Quality, Delivery, Inventory and Productivity ; drive continuous improvement through root cause ...
Operations Manager
Buffalo, NY · On-site
$101K - $162K/yr
The Refinery Operations Manager is a strategic partner in refining operations, reporting directly to the Plant Manager, with responsibility for leading the Operations group to achieve required ...
Operations Manager
Buffalo, NY · On-site
$101K - $162K/yr
The Refinery Operations Manager is a strategic partner in refining operations, reporting directly to the Plant Manager, with responsibility for leading the Operations group to achieve required ...
Operations Manager
Buffalo, NY · On-site
$101K - $162K/yr
The Refinery Operations Manager is a strategic partner in refining operations, reporting directly to the Plant Manager, with responsibility for leading the Operations group to achieve required ...
Operations Manager
Buffalo, NY · On-site
$101K - $162K/yr
The Refinery Operations Manager is a strategic partner in refining operations, reporting directly to the Plant Manager, with responsibility for leading the Operations group to achieve required ...
Operations Manager
Orchard Park, NY · On-site
$120K - $140K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As Operations Manager you will lead a team of 4 Production Supervisors overseeing approximately 150-160 manufacturing associates across multiple shifts, ensuring appropriate overall staffing ...
Operations Manager
Orchard Park, NY · On-site
$120K - $140K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As Operations Manager you will lead a team of 4 Production Supervisors overseeing approximately 150-160 manufacturing associates across multiple shifts, ensuring appropriate overall staffing ...
Operations Manager
Orchard Park, NY · On-site
$120K - $140K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As Operations Manager you will lead a team of 4 Production Supervisors overseeing approximately 150-160 manufacturing associates across multiple shifts, ensuring appropriate overall staffing ...
Operations Manager
Orchard Park, NY · On-site
$120K - $140K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As Operations Manager you will lead a team of 4 Production Supervisors overseeing approximately 150-160 manufacturing associates across multiple shifts, ensuring appropriate overall staffing ...
Operations Manager
Orchard Park, NY · On-site
$120K - $140K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As Operations Manager you will lead a team of 4 Production Supervisors overseeing approximately 150-160 manufacturing associates across multiple shifts, ensuring appropriate overall staffing ...
Operations Manager
Orchard Park, NY · On-site
$120K - $140K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As Operations Manager you will lead a team of 4 Production Supervisors overseeing approximately 150-160 manufacturing associates across multiple shifts, ensuring appropriate overall staffing ...
Manufacturing Operations Manager
Grand Island, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
As our Manufacturing Operations Manager, you'll lead a high-performing manufacturing team responsible for producing critical cell culture media used in life-saving therapies and scientific research.
Manufacturing Operations Manager
Grand Island, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
As our Manufacturing Operations Manager, you'll lead a high-performing manufacturing team responsible for producing critical cell culture media used in life-saving therapies and scientific research.
Manufacturing Operations Manager
Medical
Dental
Vision
Life
Retirement
PTO
As our Manufacturing Operations Manager, you'll lead a high-performing manufacturing team responsible for producing critical cell culture media used in life-saving therapies and scientific research.
Manufacturing Operations Manager
Medical
Dental
Vision
Life
Retirement
PTO
As our Manufacturing Operations Manager, you'll lead a high-performing manufacturing team responsible for producing critical cell culture media used in life-saving therapies and scientific research.
Office Operations Manager
Buffalo, NY · On-site
$100K/yr
Up to $100K We're looking for an Office Operations Manager to run the operational heartbeat of a fastgrowing law firm. This role oversees people operations, technology systems, workflow optimization ...
Office Operations Manager
Buffalo, NY · On-site
$100K/yr
Up to $100K We're looking for an Office Operations Manager to run the operational heartbeat of a fastgrowing law firm. This role oversees people operations, technology systems, workflow optimization ...
Office Operations Manager
Buffalo, NY · On-site
$100K/yr
Up to $100K We're looking for an Office Operations Manager to run the operational heartbeat of a fast-growing law firm. This role oversees people operations, technology systems, workflow optimization ...
Office Operations Manager
Buffalo, NY · On-site
$100K/yr
Up to $100K We're looking for an Office Operations Manager to run the operational heartbeat of a fast-growing law firm. This role oversees people operations, technology systems, workflow optimization ...
Operations Manager information
See Buffalo, NY salary details
$30K - $37.7K
20% of jobs
$39.7K is the 25th percentile. Wages below this are outliers.
$37.7K - $45.4K
20% of jobs
The median wage is $51.1K / yr.
$45.4K - $53.1K
14% of jobs
$53.1K - $60.8K
9% of jobs
$60.8K - $68.6K
11% of jobs
$70.2K is the 75th percentile. Wages above this are outliers.
$68.6K - $76.3K
6% of jobs
$76.3K - $84K
6% of jobs
$84K - $91.7K
4% of jobs
$91.7K - $99.4K
3% of jobs
$99.4K - $107.1K
2% of jobs
$107.1K - $114.8K
4% of jobs
$30K
$61.5K
$114.8K
How much do operations manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for operations manager in Buffalo, NY is $61,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.
What is the difference between Operations Manager vs Supply Chain Manager?
| Aspect | Operations Manager | Supply Chain Manager |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Management, or related field; certifications like PMP or APICS are common | Bachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common |
| Work Environment | Oversees daily operations across departments, managing staff and processes within a company | Focuses on procurement, logistics, and distribution, coordinating with suppliers and vendors |
| Employer & Industry Usage | Used across various industries including manufacturing, retail, and services | Primarily in manufacturing, retail, and logistics sectors |
While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.
What do operations managers do?
The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.
What are the key skills and qualifications needed to thrive as an operations manager, and why are they important?
To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.
How much is an operations manager paid?
The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually in many regions. Factors such as location, company size, and certifications can influence compensation levels.
More about Operations Manager jobs
- What are the common challenges operations managers face when coordinating between different departments?
- How to become an operations manager?
- What is an operations manager?
- What should be on an operations manager resume?
- What Is an Operations Manager and How to Become One
- Operations Manager Job Description Sample Template
What are the most commonly searched types of Operations jobs in Buffalo, NY?
The most popular types of Operations jobs in Buffalo, NY are:
What are popular job titles related to Operations Manager jobs in Buffalo, NY?
For Operations Manager jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Operations Manager jobs in Buffalo, NY look for?
The top searched job categories for Operations Manager jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Operations Manager jobs?
Cities near Buffalo, NY with the most Operations Manager job openings:
Job description
Overview
The Operations Manager leads, guides, and directs the daily operational and client performance of a group of Team Supervisors who have responsibility for a group of customer contact center employees, who are responsible for meeting and exceeding client expectations.  The ideal Operations Manager will find excitement in leading and developing Team Supervisors and Customer contact center employees. The Operations Manager also promotes a positive work environment designed to enhance employee engagement, satisfaction and retention. Last but not least, the Operations Manager will coach employees to succeed in all areas of compliance with business policies and practices to ensure legal compliance.
Responsibilities- Establishes and consistently meets or exceeds client program service goals and objectives in performance, production and quality; examines root causes of issues to achieve solutions.
- Manages call lists, prepares and analyzes data and makes program changes designed to achieve client goals.
- Regularly reviews performance and production reports to ensure that goals are being met and meets with supervisor teams for feedback and problem solving.
- Leads, guides and develops a high performance team by acting as coach and mentor to staff.
- Evaluates, writes and delivers performance appraisals that address issues, providing coaching to motivates enhanced performance.
- Manages rewards and recognition programs for all programs.
- Understands cost strategies, contributes to budget/expense management and recommends solutions and changes for improving overall Contact Center financial performance.
- Evaluates quality monitoring sessions to ensure improved CSR performance.
- Engages in positive relationships with clients to understand and support client goals.
- Ensures efficiency and overall accuracy of performance metrics.
- Partners with others for feedback and support with those involved with client programs, including other contact center Management, Training, Recruiting, Client Services, Human Resources and Information Technology.
- Ensure that policies and procedures are communicated and followed.
- Develops and participates in employee engagement activities.
- Performs other duties as assigned.
- College degree or equivalent combinations of education or related experience
- 3 or more years' previous supervisory/management experience; BPO experience strongly preferred
- Strong knowledge of customer contact center operations and internal computer/operating systems.
- Proficiency in MS Word & Excel with an emphasis on creation, design & maintenance of spreadsheets.
- Demonstrated strong interpersonal and relationship building skills, leadership skills, strong verbal and written English communication skills.
- Teamwork oriented with ability to relate to all levels of employees and clients and to manage a large number of employees in a fast-paced, dynamic environment.
- Good reasoning abilities/analytical skills, and sound judgment with ability to made decisions within scope of authority.
- Deadline-oriented, time management skills, resourceful and well organized, excels under pressure
- Demonstrates maturity, initiative, confidence, and maintains confidential information