Remote Operations Jobs in Buffalo, NY (NOW HIRING)

We are seeking a dedicated and compassionate Licensed Mental Health Counselor to join our team at Total Mental and Emotional Solutions. This full-time position offers the unique opportunity to provide therapeutic support to patients coping with trauma-related challenges from the comfort of a remote setting. As a pivotal part of our mental health initiatives, you will assess, diagnose, and tailor treatment plans that empower individuals to reclaim their mental and emotional well-being.

Total Mental and Emotional Solutions is committed to transforming mental health care by delivering exceptional therapeutic services through innovative telehealth modalities. Located in Clarence, New York, we strive to bridge the gap in mental health support for individuals affected by trauma. Our mission is to provide a compassionate environment where patients can achieve their therapeutic goals, guided by expert professionals who understand the complexities of mental health care.

This role is primarily remote, utilizing telehealth technologies to connect with clients through virtual platforms. Your work hours will typically be from 8:00 AM to 5:00 PM, Monday through Friday, allowing you to maintain a consistent schedule while enjoying the flexibility of remote operations. The role offers a dynamic team environment, focused on collaboration and continuous improvement in service delivery.

• Conduct thorough initial evaluations to assess patient mental health needs and develop customized treatment plans tailored specifically for trauma recovery.
• Engage with patients during virtual sessions, actively listening to their concerns and guiding them through the therapeutic process.
• Diagnose mental and emotional disorders based on established criteria and work collaboratively to formulate effective coping strategies.
• Monitor and document patient progress through scheduled follow-ups, making necessary adjustments to ensure the best patient outcomes.
• Educate patients and team members about coping mechanisms related to stress and trauma, fostering a supportive community around mental health.
• Coordinate with social services, healthcare providers, and community resources to ensure patients receive comprehensive support tailored to their needs.
• Commit to ongoing professional development by completing continuing education courses to maintain National Certified Counselor certification and stay updated with best practices in the field.
• Advocate for the mental health needs of trauma patients, contributing to community outreach efforts designed to raise awareness and improve service accessibility.

Your primary focus will be on trauma injury patients who seek your expertise to navigate their emotional and psychological challenges. With a deep understanding of trauma's impact, you will play a vital role in helping these individuals achieve healing and resilience, ensuring that each patient receives the personalized support necessary for their recovery journey.

• A Master’s degree in Mental Health Counseling or a related field is required.
• A valid Licensed Mental Health Counselor (LMHC) designation is essential for practice.
• At least three years of professional experience working with trauma patients, demonstrating a proven track record in therapeutic interventions.
• Excellent communication skills, both verbal and written, that facilitate effective patient interactions and collaborative teamwork.
• Proficiency in Microsoft Office software and experience with electronic medical records (EMR) is expected.

• Familiarity with Salesforce and related CRM software is a significant advantage for enhancing patient management processes.
• Experience in a telehealth environment, particularly in delivering counseling services remotely, will be highly regarded.

The position offers a competitive annual salary ranging from USD 80,000 to 100,000, commensurate with experience and qualifications. In addition to a financially rewarding compensation package, we provide a comprehensive benefits program that includes:

• Employee assistance program offering confidential counseling services to promote mental health and well-being.
• Wellness programs designed to support employees in achieving and maintaining a healthy lifestyle.
• Health savings accounts (HSAs) or flexible spending accounts (FSAs) to assist with healthcare expenses.
• Incentives for health and wellness participation to encourage proactive management of personal health.

At Total Mental and Emotional Solutions, we believe in nurturing talent and providing our employees with pathways for professional growth. As a Licensed Mental Health Counselor, you will have access to mentorship and training programs designed to enhance your skills and expand your expertise in mental health care. Opportunities for advancement within our organization are available for those who demonstrate outstanding commitment and performance.

If you are passionate about making a meaningful impact in the lives of individuals affected by trauma and are looking for a role that values both professional and personal growth, we invite you to apply. Joining our team will allow you to be part of a mission-driven organization keen on redefining mental health services, especially through the effective use of teletherapy.

We encourage you to submit your resume and a cover letter detailing your qualifications and interest in this position. Join us in providing exceptional mental health care to those who need it most, and contribute to creating a supportive environment for your patients.