ZipRecruiter

Log In

2

Remote Operations Jobs in Rochester, NY (NOW HIRING)

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

This is a remote position with a residency requirement of Rochester, New York. The ideal candidate ... As the Director of Operations, you will: * Work to implement staff training and compliance ...

W3Global Inc.

Chief Pilot Part 135 (Remote)

Lima, NY · On-site +1

$160K - $180K/yr

Remote / Hybrid with Regular Travel Position Overview: We are seeking an experienced and safety ... This hybrid leadership role combines operational oversight with active line flying responsibilities ...

next page

Showing results 1-20

All JobsOperations JobsRemote Operations JobsRemote Operations Jobs in Rochester, NY

Remote Operations information

See Rochester, NY salary details

$9

$23

$48

How much do remote operations jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote operations in Rochester, NY is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $27.26 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Rochester, NY?

The most popular types of Operations jobs in Rochester, NY are:

What are popular job titles related to Remote Operations jobs in Rochester, NY?

For Remote Operations jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Rochester, NY look for?

The top searched job categories for Remote Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Operations jobs?

Cities near Rochester, NY with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Rochester, NY as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $49,569 per year, or $23.8 per hour.

Title Operations Supervisor (Remote)

Rochester, NY • On-site, Remote

First American Financial Corporation
Real Estate • 11 - 50 employees
Learn more about First American Financial Corporationexternal

$64K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Who We Are
Join a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
The Title Operations Supervisor is responsible for supervising the day-to-day operational activities of Title employees in a Title Operations Center. This role is responsible for production operations supporting multiple counties and is accountable for internal production. Acts as liaison with internal and/or external businesses, establishing and enhancing local relationships.
Essential Functions
  • Primary purpose of role is supervising title production employees working on transactions in the state of New York.
  • Supervise the day-to-day operational activities of title employees who have responsibility for daily operational tasks in a Title Operations Center. Assist with all personnel management, ensure appropriate wage and work hour laws are followed, and provide input to goal setting for the functional area.
  • Delegate tasks, manage workflow and make recommendations for staffing needs. With management consultation, interview candidates, provide hiring recommendations, write and conduct performance reviews, and provide ongoing feedback and coaching. Manage disciplinary actions.
  • Monitor processes and identify subordinate training needs along with those of the organization. Drive efforts for organizational flexibility through cross-training objectives.
  • Implement processes and metrics to monitor and improve customer service, quality, turnaround time and productivity.
  • Knowledge and management of the interaction with process workflow, FAST, and electronic imaging databases, such as TRD, DATATREE, DATATRACE, etc.
  • Drive problem solving activities and make informed decisions to ensure product is of high quality, low cost, and meets turnaround time service level agreements.
  • May act as liaison with global partners through production monitoring and measuring performance against metrics. Ensure global production percentage is continuously increased and consistent with capabilities and training.
  • Provide regular status updates and reports to Manager.

Knowledge and Skills/Technology Used
  • Familiar with company policies, contract coverage, and compliance concerns
  • Proficient in Microsoft Office applications with emphasis on Microsoft Excel
  • Solid technical knowledge of systems and appliances
  • Ability to interpret contracts
  • Ability to deliver information in an articulate and assertive manner both orally and written
  • Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise.
  • Emerging leadership skills
  • Ability to implement and enforce processes to ensure compliance and quality.
  • Ability to establish and maintain effective working relationships at the departmental level
  • Ability to communicate the function's vision and the department's direction, and set aligned goals for team
  • Provides others with reliable information and uses good listening and communication skills

Typical Education
  • Bachelor's degree or equivalent combination of education and experience

Typical Range of Experience
  • 3-5 years of directly related experience
  • 2+ years demonstrated experience in a lead or supervisory role

Pay Range: $64,300.00 - $85,700.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Apply