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Remote Operations Jobs in Rochester, NY (NOW HIRING)

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

This is a remote position with a residency requirement of Rochester, New York. The ideal candidate ... As the Director of Operations, you will: * Work to implement staff training and compliance ...

W3Global Inc.

Chief Pilot Part 135 (Remote)

Lima, NY · On-site +1

$160K - $180K/yr

Remote / Hybrid with Regular Travel Position Overview: We are seeking an experienced and safety ... This hybrid leadership role combines operational oversight with active line flying responsibilities ...

QuidelOrtho Corporation

Senior DevOps Engineer

Rochester, NY · Remote

$128K - $164K/yr

The DevOps Engineer will partner closely with Software, Systems, and Quality teams to enable ... This position is remote eligible but candidates local to Rochester, NY are highly desirable. NOTE:

Micro Typing Systems

Senior DevOps Engineer

Rochester, NY · Remote

$128K - $164K/yr

The DevOps Engineer will partner closely with Software, Systems, and Quality teams to enable ... This position is remote eligible but candidates local to Rochester, NY are highly desirable. NOTE:

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

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Remote Operations information

See Rochester, NY salary details

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How much do remote operations jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote operations in Rochester, NY is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $27.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are remote operations?

Remote operations refer to managing and executing business functions or processes from a location outside of a traditional office, often utilizing digital tools and communication platforms. In roles like remote operations management, employees coordinate tasks, oversee workflows, and ensure efficiency without being physically present at a central site.
What are the most commonly searched types of Operations jobs in Rochester, NY? The most popular types of Operations jobs in Rochester, NY are:
What are popular job titles related to Remote Operations jobs in Rochester, NY? For Remote Operations jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Operations jobs in Rochester, NY look for? The top searched job categories for Remote Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Operations jobs? Cities near Rochester, NY with the most Remote Operations job openings:
Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Rochester, NY as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $49,569 per year, or $23.8 per hour.

Director of Operations

ShiftHop LLC

Rochester, NY • Remote

$85K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

ABOUT US

ShiftHop, LLC. is a technology services company for healthcare professionals and healthcare facilities. Our mission is to bring the PRN/gig-work to the healthcare field, allowing for decreased staffing shortages in the healthcare field. We empower healthcare professionals to become independent of their full-time job, by offering credentialing services and a clear path for becoming an independent contractor. With ShiftHop, healthcare professionals can find work 24/7, working whenever, wherever, and however often they’d like.

ROLE AND RESPONSIBILITIES:

We’re seeking a candidate to facilitate day-to-day operations, ensuring successful outcomes of several projects and initiatives by collaborating with our internal corporate team and our partner facilities. This is a remote position with a residency requirement of Rochester, New York. The ideal candidate can oversee multiple projects simultaneously, and is very flexible, while being a “hands-on” leader. This is a director level position which reports directly to the Chief Executive Officer. As a member of high-level leadership, you can expect to have 5-10 direct reports, who will eventually oversee a team of 50-75 in the Rochester, NY area. As the Director of Operations, you will:

  • Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies
  • Implement scalable processes to support our inevitable growth
  • Manage and communicate with healthcare facilities, offering complaint resolution and high-level contract approvals
  • Facilitate internal leadership meetings, as well as external “pitch” conferences with potential partner healthcare facilities
  • Oversee the financial team, ensuring prompt payments are received by partner facilities, and resolving any Accounts Payable complaints
  • Assist in the hiring, training and oversight of Facility Success Managers and ShiftHopper Success Managers, further overseeing the onboarding, continued training and termination of these positions
  • Assist in the day-to-day marketing of ShiftHop to local healthcare facilities, including social media postings and marketing systems 8. Optimize ShiftHop’s applications and services, defining recommendations and ensuring timely implementations

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • 5 years of leadership experience, preferably in a healthcare setting
  • Advanced computer skills, including Microsoft Outlook, Excel, and ERP/CRM systems
  • Bachelor’s degree or equivalent experience as listed above, plus HS Diploma
  • Positive attitude seeking the common goal of providing a revolutionary service to reshape healthcare staffing
  • Familiarity with nursing, post-acute and inpatient healthcare
  • Resourcefulness and creativity

BENEFITS:

  • 100% employer paid medical, dental and vision (MVP Healthcare)
  • 100% employer paid life insurance 
  • 100% short and long-term disability
  • 401k matching up to 10% annually, plus eligibility for immediate vesting
  • Flexible schedule – work whenever able, so long as you meet the 40 hour/week minimum requirement
  • Same day pay option
  • 500.00 annual fitness credit

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