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Director Operations Manager Jobs in Rochester, NY

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Palmyra, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Batavia, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Farmington, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

East Rochester, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Geneseo, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Newark, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

East Rochester, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Brockport, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Canandaigua, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Walworth, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

Operations Manager

Canandaigua, NY · On-site

$46K - $52K/yr

Supervise others by assigning/directing work, conducting employee evaluations, staff training and ... Benefits As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and ...

The Operation Manager will report to the New York Director of Operations and will be responsible for maintaining a complete understanding of Nabis's central warehouse processes and the nuances of ...

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Showing results 1-20

Director Operations Manager information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do director operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for director operations manager in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Operations Manager, and why are they important?

To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.

How does a Director Operations Manager typically collaborate with cross-functional teams to drive organizational goals?

A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.

What does a Director Operations Manager do?

A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.

What is the difference between Director Operations Manager vs Operations Supervisor?

AspectDirector Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategic plans, manages senior staffSupervises daily operations, manages frontline staff, ensures operational efficiency
Required CredentialsBachelor’s degree, often MBA, extensive experience in operations managementHigh school diploma or associate degree, relevant experience in operations
Work EnvironmentCorporate offices, strategic planning settingsWarehouse, manufacturing, retail stores, or service centers
Industry UsageCommon in large organizations across various industriesFound in operational roles within specific departments or locations

The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.

What are the most commonly searched types of Operations Manager jobs in Rochester, NY? The most popular types of Operations Manager jobs in Rochester, NY are:
What are popular job titles related to Director Operations Manager jobs in Rochester, NY? For Director Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Director Operations Manager jobs in Rochester, NY look for? The top searched job categories for Director Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Operations Manager jobs? Cities near Rochester, NY with the most Director Operations Manager job openings:
Infographic showing various Director Operations Manager job openings in Rochester, NY as of May 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.
Director, Operations CMSU

Director, Operations CMSU

University of Rochester

Rochester, NY • On-site

$108.48K - $162.73K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


University Of Rochester rating

8.3

Company rating: 8.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

92nd of 528 rated colleges and universities


Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

150 Metro Park, Rochester, New York, United States of America, 14623

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

400982 Neuro-Ctr Health & Tech/CMSU

Work Shift:

UR - Day (United States of America)

Range:

UR URG 116

Compensation Range:

$108,483.00 - $162,725.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

To direct, oversee and coordinate all aspects of the Clinical Material Services Unit (CMSU) related to clinical supply operations and clinical pharmacy information services. Ensure compliance with Good Manufacturing Practices (cGMPs), Good Clinical Practices (GCPs) and Good Laboratory Practices (GLPs) standards meeting the requirements of FDA and ICH regulations and applicable professional standards pertaining to receipt, storage, inventory control, quality assurance, distribution, accountability and destruction of investigational drugs/devices. Collaborate closely with the Sr. Director and Director, Quality Assurance to ensure appropriate 21 CRF part 11 technologies are maintained at the CMSU (e.g. ClinPro LBL, temperature monitoring, etc.). Liaise directly with internal and external sponsors. Serve as a resource for clinical pharmacy information as needed in support during the planning and implementation stages of clinical studies. Manage operations of as the 'central pharmacy' for NIH, industry and other networks.

This position is responsible for developing, implementing, maintaining and providing leadership, strategic direction and oversight of compliance and training activities for FDA regulated research activities. The position ensures that all clinical research projects are carried out to the standards set forth by the International Conference of Harmonization (ICH) covering Good Clinical Practices (GCP), Good Manufacturing Practices

ESSENTIAL FUNCTIONS

  • Direct the Clinical Supplies Operations Group: This group is responsible for receipt of all incoming materials, inventorying, warehousing, packaging, labeling, distribution, accountability and returns destruction of all investigational drug/device supplies, including components, comparator products and supplements in compliance with cGMPs. Ensure that resources and processes are in place to promptly respond to inquiries from site personnel. Ensure the CMSU is trained on other 21 CRF part 11 compliant technologies that will streamline CMSU activities (e.g., Interactive Response System (IRS)/Interactive Web Response System (IWRS). Also ensure the set-up of these technologies for each study is appropriate to meet the needs of the given clinical trial supply requirements.
  • Responsible for all aspects of drug/device supply operations. Work in collaboration with CMSU leadership and Finance on business development, project management, budgets and financial activities relating to investigational and marketed product drug/device supplies, components and comparator/supplemental products.
  • Management of CMSU Operations Personnel
  • Recruit, train, and supervise Operations Group. Recommends or approves action on appointments, promotion, salary or other related personnel issues. Responsible for ongoing and yearly performance evaluations of direct reports. Provides direction to individual staff members for staff development through personal instruction and scheduling participation in professional meetings, institutes, and seminars.
  • Oversee team and ensures that the CMSU facilities and equipment remain in full compliance with all NYS, Federal, and ICH regulations associated with GMPs, GCPs, GLPs, and other regulatory agencies (e.g. OSHA), includingthe need to serve as on-site director in compliance with 21 CFR Part 210 &211.
  • Work in collaboration with CMSU Leadership and Project Manager to provide input and oversight in creation of study specific Clinical Material Specification Sheets (CMSS) and process orders (PO). Utilize GMP expertise and experience to receive the bulk active and placebo product and oversee the secondary packaging, labeling and distribution of the product into interstate commerce. Responsible for forecasting drug supply needs throughout the duration of the clinical trial to ensure adequate quantities are available, and to avoid stock outs.
  • In conjunction with the CHET Financial Leadership and CMSU Leadership, develop the CMSU operational budget and assist and managing to it. Assure revenues to maintain financial viability. Assist the coordination of CMSU's monthly billing process. Responsible for identifying opportunities for cost savings and revenue enhancements.
  • Responsible to ensure that the CMSU's time and effort is accurately reported by project to the CHET finance team for billing to each project. Prepare budgets, background, rationale, CVs, bio sketches, experience tables/charts and other requested materials in support of grant submissions for internal and external clients.
  • Work in close collaboration with the Quality Assurance Group. This group oversees all aspects of Good Clinical Practices, Good Manufacturing Practices and Good Laboratory Practices associated with CMSU to comply with Federal, State and ICH Regulations and other regulatory authorities as applicable. Compliance consulting to the University as requested will be provided.
  • Responsible for ensuring regulatory compliance with investigational drug/device regulations and actively supporting IND submission for internal/external clients with focus on the Chemistry, Manufacturing and Control (CMC) section of the IND. Assist CMSU Leadership and the senior compliance officer responsible for FDA/State Board of Pharmacy regulations/audits.
  • Other job duties and projects as assigned

MINIMUM EDUCATION & EXPERIENCE

  • BS degree, required
  • Doctorate, degree in pharmacy and Business administration background, preferably with an MBA preferred
  • 3 years of relevant experience required
  • 15 + years' experience in the pharmaceutical industry with strong working knowledge of FDA compliance, including cGMP and clinical supplies preferred.
  • Minimum of 8 years proven leadership, supervisory and people management experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong working relationships with executives in the clinical trial supply and pharmaceutical industries required.
  • Experience contracting with and managing contract vendors. Strong working knowledge of investigational drug handling and distribution as well as the conducting and design of clinical trials.
  • Strong organizational and communication skills required.
  • Strong computer skills required.
  • Ability to work in a fast paced, ever changing work environment.

LICENSES AND CERTIFICATIONS

  • Licensed, or eligible for licensure, as a pharmacist in New York State preferred.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.


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