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Workplace Operations Manager Jobs in Rochester, NY

We hire Operations Managers based on location preference and the business' current openings. BASIC ... If you have a disability and need a workplace accommodation or adjustment during the application ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... If you have a disability and need a workplace accommodation or adjustment during the application ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... If you have a disability and need a workplace accommodation or adjustment during the application ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... If you have a disability and need a workplace accommodation or adjustment during the application ...

Bachelor's Degree - Preferred * 5 years of experience in Facilities Management. * 5 years of experience in Experience in workplace operations, facilities coordination, administrative support ...

We hire Operations Managers based on location preference and the business' current openings. BASIC ... If you have a disability and need a workplace accommodation or adjustment during the application ...

We hire Operations Managers based on location preference and the business' current openings. BASIC ... If you have a disability and need a workplace accommodation or adjustment during the application ...

Amazon.com Services LLC Position: Sr Manager, Operations - AMZ11127.7 Location: Rochester, NY ... If you have a disability and need a workplace accommodation or adjustment during the application ...

... to ensure Operational Excellence while creating a positive workplace environment o Work with FOH Training Manager to identify training needs o Conduct end of month inventory count with other ...

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Workplace Operations Manager information

See Rochester, NY salary details

$30.6K

$62.6K

$116.9K

How much do workplace operations manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for workplace operations manager in Rochester, NY is $62,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workplace Operations Manager, and why are they important?

To thrive as a Workplace Operations Manager, you need expertise in facilities management, operational planning, and a relevant bachelor's degree or equivalent experience. Familiarity with building management systems, space planning software, and certifications like IFMA or BIFM are typically required. Strong leadership, problem-solving abilities, and effective communication help manage teams and coordinate with multiple stakeholders. These skills are essential to ensure efficient, safe, and productive workplace environments that support organizational goals.

What are Workplace Operations Managers?

Workplace Operations Managers are professionals responsible for ensuring that the day-to-day operations of a workplace run smoothly and efficiently. Their duties often include managing facilities, overseeing office services, coordinating with vendors, ensuring compliance with safety regulations, and supporting employee productivity by maintaining an optimal work environment. They play a crucial role in creating a safe, functional, and welcoming workspace for employees and visitors. Additionally, they may handle budgeting, space planning, and process improvement initiatives to enhance workplace efficiency.

What are some common challenges a Workplace Operations Manager faces when supporting a hybrid or flexible work environment?

A Workplace Operations Manager often navigates challenges such as coordinating space utilization, ensuring health and safety compliance, and adapting services for both on-site and remote employees. Balancing the needs of a diverse workforce requires strong communication and flexibility, as well as the ability to implement new technologies and protocols efficiently. Proactively addressing these issues helps ensure a positive employee experience and supports overall business productivity.

What is the difference between Workplace Operations Manager vs Facilities Coordinator?

AspectWorkplace Operations ManagerFacilities Coordinator
CredentialsRelevant experience, certifications in operations or facilities managementOften high school diploma, certifications in facilities or safety
Work EnvironmentOversees multiple departments, strategic planningHandles daily maintenance, logistics, and vendor coordination
Employer & Industry UsageCommon in corporate, tech, and large organizationsUsed across corporate, educational, and healthcare sectors

The Workplace Operations Manager focuses on strategic oversight and management of workplace functions, while the Facilities Coordinator handles day-to-day maintenance and logistical tasks. Both roles are essential for maintaining efficient work environments but differ in scope and responsibilities.

What are popular job titles related to Workplace Operations Manager jobs in Rochester, NY? For Workplace Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Workplace Operations Manager jobs in Rochester, NY look for? The top searched job categories for Workplace Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Workplace Operations Manager jobs? Cities near Rochester, NY with the most Workplace Operations Manager job openings:
Infographic showing various Workplace Operations Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,610 per year, or $30.1 per hour.
Insurance Operations Manager

Insurance Operations Manager

The Workplace Advisors

Rochester, NY โ€ข On-site

$80K - $100K/yr

Full-time

Posted yesterday


Job description

Insurance Operations Manager

Company Confidential


Company:


The company is a well-established, family-owned insurance agency in the greater Rochester, NY area, in business for over 100 years with an even 50/50 mix of personal and commercial lines. The agency is growing, has a close-knit team culture, and has recently remodeled their offices.


Job Description:


Are you a knowledgeable, hands-on operations leader who enjoys building processes, coaching a team, and being the "go-to" person in a growing organization? The company is looking for a full-time Operations Manager to take day-to-day management off the owner's plate so they can focus on production and revenue growth. This role blends operations, HR, vendor/technology management, and project management, with real opportunity to shape how the agency runs.


Responsibilities: The candidate will:


  • Manage day-to-day agency operations, including workflow across both personal and commercial lines teams


  • Lead hiring, onboarding, offboarding, and general HR/company communications


  • Document and enforce standard operating procedures, and help build out an employee handbook


  • Manage vendor and carrier relationships, including meeting with carriers and organizing renewal/meeting conditions


  • Oversee agency technology platforms, including the management system and phone system, and serve as the point of contact with the IT provider


  • Lead cross-selling initiatives and project-manage growth programs across the agency


  • Enhance the overall customer experience in support of the agency's 90%+ client retention


  • Act as a vocal, culture-driving leader who can rally the team and run consistent, regular team meetings


  • Coach staff, address performance issues directly, and hold the team accountable to standards


  • Support servicing of some accounts and assist with prospect calls as needed to free up the owner for revenue generation


  • Track and report on book-of-business performance and measure agency processes to drive results


Requirements
Requirements: The candidate must:

  • Have experience in project management, insurance agency operations, or agency management


  • Be knowledgeable and confident, with the ability to build rapport and respect across a mixed team of tenured and newer staff


  • Be comfortable with technology and open to exploring new tools, including AI, to improve execution


  • Have strong communication skills, including the ability to have hard conversations when needed


  • Be curious and motivated, with a genuine openness to new approaches rather than "this is how we've always done it"


  • Be willing to work on-site


Preferred Experience:


  • Experience managing carrier or vendor relationships, or servicing insurance accounts


  • Background supporting HR, handbooks, or general office administration (no accounting or payroll experience required)