2

Remote People Operations Jobs in Rochester, NY (NOW HIRING)

Payroll Administrator

Rochester, NY · On-site +1

$24.25 - $32.75/hr

This position will serve as a key member of the organization's finance and people operations ... states and remote locations. * Review timekeeping information, identify discrepancies, and ...

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

This is a remote position with a residency requirement of Rochester, New York. The ideal candidate ... As the Director of Operations, you will: * Work to implement staff training and compliance ...

Engineering Lead - Remote

Rochester, NY · On-site +1

$105K - $155K/yr

This is a hands-on player/coach role where you'll combine people leadership with technical ... , Jenkins, GitLab, Gradle, Ant, or similar * Experience with cloud-hosted applications ...

Engineering Lead - Remote

Rochester, NY · Remote

$105K - $155K/yr

This is a hands-on player/coach role where you'll combine people leadership with technical ... , Jenkins, GitLab, Gradle, Ant, or similar * Experience with cloud-hosted applications ...

Engineering Lead - Remote

Rochester, NY · Remote

$105K - $155K/yr

This is a hands-on player/coach role where you'll combine people leadership with technical ... , Jenkins, GitLab, Gradle, Ant, or similar * Experience with cloud-hosted applications ...

Be Seen First

... keeping our people working. Even during slower economic periods, we continue investing in ... site operations. Although this is a remote position , this is not a desk-only construction ...

next page

Showing results 1-20

Remote People Operations information

See Rochester, NY salary details

$11

$25

$52

How much do remote people operations jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote people operations in Rochester, NY is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.90 per hour, depending on experience, location, and employer.

What is a Remote People Operations?

A Remote People Operations job focuses on managing and improving employee experience, HR processes, and company culture in a distributed work environment. Responsibilities often include hiring, onboarding, performance management, employee engagement, and compliance. The role ensures that remote teams stay connected, productive, and aligned with company values. Effective communication, HR technology, and strong organizational skills are essential for success in this position.

What are some common challenges faced in a Remote People Operations role?

In a Remote People Operations role, one common challenge is maintaining high levels of employee engagement and a sense of connection among remote team members. Effective communication, time zone differences, and ensuring equitable access to resources can also pose difficulties. Additionally, managing sensitive HR matters virtually, such as conflict resolution or performance management, requires extra care and clear processes. However, leveraging digital tools and fostering open communication channels can help overcome these obstacles, allowing you to build a strong, supportive environment for remote employees.

What are the key skills and qualifications needed to thrive in the Remote People Operations position, and why are they important?

To excel in Remote People Operations, you need expertise in HR processes, employee relations, onboarding, and compliance, ideally with a degree in Human Resources or a related field. Familiarity with HRIS platforms, payroll systems, and remote collaboration tools like Slack, Zoom, and project management software is crucial. Excellent communication, problem-solving abilities, and a proactive approach to supporting remote teams are valuable soft skills. These skills enable effective people management, ensure smooth HR operations, and foster a positive remote work culture.

What are the most commonly searched types of People Operations jobs in Rochester, NY?

The most popular types of People Operations jobs in Rochester, NY are:

What are popular job titles related to Remote People Operations jobs in Rochester, NY?

For Remote People Operations jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote People Operations jobs in Rochester, NY look for?

The top searched job categories for Remote People Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote People Operations jobs?

Cities near Rochester, NY with the most Remote People Operations job openings:

Infographic showing various Remote People Operations job openings in Rochester, NY as of August 2026, with employment types broken down into 71% Full Time, 23% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,861 per year, or $25.9 per hour.

Operations Director (Remote - US Base)

Sutherland

Rochester, NY • Remote

Full-time

Posted 13 days ago


Key responsibilities

  • Manage daily operations and long-term projects for the specific unit.

  • Hire, train, supervise department staff, managers, and coordinators, and set performance goals.

  • Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.


Job description

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Job Description

Sutherland is seeking a talented, strategic Operations Director to lead one of our rapidly expanding educational technology programs. We are a group of driven, supportive individuals dedicated to innovation and excellence. If you are looking to build a fulfilling career and possess the leadership expertise to accelerate our success, we want to work with you!

In this role, you will champion large-scale Business Process Outsourcing (BPO) and client programs, ensuring seamless execution and strategic alignment

Department Leadership: Manage daily operations and long-term projects for your specific unit.

Team Management: Hire, train, and supervise department staff, managers, and coordinators. Set clear performance goals.

Strategic Planning: Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.

Cross-Functional Collaboration: Work with other departments to streamline scholarship processing, family outreach, and system improvements.

Compliance & Reporting: Ensure all program or financial operations follow state laws, contractual obligations, and internal policies.

Qualifications

Our most successful candidates will have:

  • Education: Bachelor's degree in a relevant field.
  • Experience: 10+ years of progressive service delivery or Business Process Outsourcing (BPO) leadership experience, specifically in senior management roles overseeing large-scale programs with over 150+ headcount across multiple geographies or at the Director level.
  • Domain Expertise: Prior background in the educational technology (EdTech) sector is highly preferred.
  • Remote Leadership: Proven ability to effectively manage, mentor, and drive accountability with frontline managers in a distributed or remote environment.
  • Budget & Finance: Strong financial acumen with verified success in building strategic financial plans, auditing expense reports, and implementing cost-optimization strategies that deliver business savings.
  • Core Skills: Outstanding verbal and written communication abilities combined with decisive, data-driven decision-making and strong leadership traits.
Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.