Director People Operations Jobs in Rochester, NY

Director of People

Rochester, NY

JK Executive Strategies is proud to partner with a growing, multi-state organization in search of a Director of People to join its Corporate Support team.

Our client is a well-established provider of essential services, protecting people and property across more than 30 locations in multiple states. With a long history of growth and a strong commitment to safety, service, and operational excellence, the organization combines the resources and professional development opportunities of a leading national network with the responsiveness, relationships, and entrepreneurial culture of a local partner.

Due to continued growth, the organization is seeking a Director of People to lead its Human Resources and Talent functions. This key strategic leader will develop and execute people strategies that support business performance, organizational growth, employee engagement, and a high-performing, inclusive workplace culture. Working closely with executive leadership, the Director of People will serve as a trusted advisor and ensure that talent practices, HR programs, and organizational initiatives align with the company’s values and long-term business objectives.

Responsibilities

• Partner with executive and business leaders to translate strategic priorities into practical people strategies that drive measurable business results.
• Lead the Human Resources and Talent functions, including workforce planning, talent acquisition, organizational development, performance management, compensation, benefits, employee relations, and learning and development.
• Advise leaders on leadership capability, talent strategy, team effectiveness, succession planning, and organizational design.
• Provide consultative support and deliver programs across compensation, recruiting, workforce planning, performance conversations, employee engagement, and talent development.
• Utilize people analytics and workforce metrics to identify gaps, recognize opportunities, and develop data-driven solutions that strengthen organizational performance.
• Build organizational resilience by developing the capacity, readiness, and leadership support required to navigate growth and change.
• Provide expert guidance on performance concerns, employee relations matters, investigations, conflict resolution, and corrective action.
• Apply advanced knowledge of employment law and sound judgment to resolve employee relations issues in partnership with leaders and legal advisors.
• Lead workforce planning and recruiting initiatives to ensure the short-, medium-, and long-term talent needs of the business are met across multiple locations.
• Advise leaders on performance management, quarterly rewards planning, annual compensation activities, and employee development.
• Ensure consistent, end-to-end HR service delivery by maintaining strong partnerships across People functions and business units.
• Champion a collaborative, inclusive, and engaged workplace culture where employees and leaders are empowered to take ownership and thrive.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required; master’s degree preferred.
• Eight to ten years of progressive Human Resources experience, including demonstrated success partnering with and influencing leaders at all levels.
• Proven ability to develop and deliver strategic people initiatives that positively impact business performance and organizational effectiveness.
• Experience remotely supporting a complex, multi-location organization with 1,000 or more employees.
• Comprehensive knowledge of HR practices, employment law, talent management, organizational development, compensation, workforce planning, and employee relations.
• Demonstrated ability to operate strategically with senior leaders while moving seamlessly into an operational role to translate ideas into action.
• Strong analytical capabilities and experience using people data and metrics to guide decisions and improve outcomes.
• Excellent communication, collaboration, influencing, judgment, and change leadership skills.
• Union experience preferred.

Core Competencies

• Get Results: Energized by achievement, sets ambitious goals, and delivers exceptional results in dynamic conditions.
• Drive Change: Creates an environment where challenges are embraced as opportunities and employees are prepared to adapt and grow.
• Strategic Thought Leadership: Recognizes and seizes opportunities while applying current professional expertise to develop and optimize effective strategies.
• Energize Others and Champion Collaboration: Builds trusted partnerships, communicates clearly, and works collaboratively to achieve shared objectives.
• Own Personal Growth and Learning: Understands the impact of personal actions, actively seeks knowledge, and pursues opportunities for continuous improvement.

Salary Range

• $140,000-$160,000

JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.