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Operations Director Jobs in Rochester, NY (NOW HIRING)

MSM, Inc.

Director of Operations

Webster, NY · On-site

$100K - $150K/yr

Director of Operations MSM is a woman-owned, experiential agency bringing brands to life through strategy, award-winning experience design, and flawless execution for trade shows, events ...

NABIS

Operations Manager

Rochester, NY

$80K/yr

The Operation Manager will report to the New York Director of Operations and will be responsible for maintaining a complete understanding of Nabis's central warehouse processes and the nuances of ...

NABIS

Operations Manager

Rochester, NY · On-site

$80K/yr

The Operation Manager will report to the New York Director of Operations and will be responsible for maintaining a complete understanding of Nabis's central warehouse processes and the nuances of ...

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

As the Director of Operations, you will: * Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies * Implement scalable processes to support our ...

TE Connectivity

DIR, PLANT OPERATIONS

Rochester, NY · On-site

... operations. Job Requirements Scope Direct Reports: • Functional department heads for safety, production, quality, supply chain, manufacturing engineering, and facilities. • Finance and human ...

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Operations Director information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do operations director jobs pay per year?

As of Jun 1, 2026, the average yearly pay for operations director in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Rochester, NY? The most popular types of Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Operations Director jobs? Cities near Rochester, NY with the most Operations Director job openings:
Operations Director jobs near you
Infographic showing various Operations Director job openings in Rochester, NY as of May 2026, with employment types broken down into 65% Full Time, 29% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.

Director of Regional Operations

Regional Transit Service

Rochester, NY • On-site

$94K - $104K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

JOB SUMMARY:

The Director of Regional Operations is a strategic leadership role responsible for overseeing and optimizing the operational performance across multiple regional sites. This position ensures alignment with organizational goals, drives operational excellence, and fosters collaboration among cross-functional teams to deliver reliable service and efficiency. This role is critical to ensure that regional operations run smoothly, efficiently, and in alignment with the broader organizational vision. The Director of Regional Operations will be a key driver of operational success and continuous improvement across the region.

COMPENSATION:$94,000 to $104,000annually (depending on experience)

BENEFITS INCLUDE:

  • Staying Healthy:Medical, Dental, and Vision (Dental & Vision insurance are currently free), Flexible Spending Account (FSA)
  • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan,Basic Life and Accidental Death & Dismemberment (AD&D) insurance,Group Specified Disease Insurance and Hospital Insurance
  • Work-Life Balance: Paid Time Off (PTO: 3 weeks plus 2 days upon hire; accrue additional time after 1 year), Employee Assistance Program, Paid Holidays, On-site Fitness Center open 24/7, Employee Wellness Program, Culture & Inclusion Council, Public Service Loan Forgiveness (PSLF),BJ's Wholesale Club Discount, and more!

Click here to view current medical plan rates!

REPORTS TO: Chief Technology & Innovation Officer

ESSENTIAL FUNCTIONS:
  • Lead and manage regional operations to achieve Key Performance Indicator (KPI) targets and service excellence.
  • Develop and implement operational strategies that align with the organization's mission and objectives.
  • Oversee daily operations, ensuring compliance with policies, regulations, and quality standards.
  • Monitors and reviews ongoing capital project origin and status updates.
  • Collaborate with executive leadership to shape organizational structure and operational priorities.
  • Drive continuous improvement initiatives using Lean, Six Sigma, and systems thinking methodologies.
  • Build and maintain strong partnerships with internal departments and external stakeholders to enhance regional service delivery.
  • Lead, mentor, and develop regional teams to foster technical ownership, accountability, and professional growth.
  • Monitor key performance indicators (KPIs) and prepare regular reports for executive review.
  • Manage budgets, resource allocation, and operational risks effectively.
  • Champion innovation and technology-driven change to modernize operations and improve customer experience.
EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Business Administration, Operations Management, or a related field; advanced degree preferred.
  • Minimum of four (4) years of demonstrated ability to lead cross-functional teams and manage complex organizational change in a regional or multi-site operations role, preferably in public transit or related sectors.
KNOWLEDGE, SKILLS & ABILITIES:
  • Strong strategic thinking and problem-solving skills.
  • Budget Management and Development.
  • Familiarity with Lean, Six Sigma, and systems thinking principles.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Team Development and Mentorship.
  • Ability to analyze data and translate insights into actionable strategies.
  • Strong strategic leadership and stakeholder engagement skills.
  • Excellent written, verbal, and presentation skills.
  • Proficiency in project management tools that foster collaboration and transparency.
  • Strong analytical and critical thinking skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Tenacity to lead with a data-focused lens.
PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl.
The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION:

Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.