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Operations Director Jobs in Rochester, NY (NOW HIRING)

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

As the Director of Operations, you will: * Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies * Implement scalable processes to support our ...

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Operations Director information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do operations director jobs pay per year?

As of Aug 4, 2026, the average yearly pay for operations director in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Rochester, NY? The most popular types of Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Operations Director jobs? Cities near Rochester, NY with the most Operations Director job openings:
Infographic showing various Operations Director job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, 5% Hybrid, and 11% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.

Regional Operations Director - Northeast

Novolex

Canandaigua, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Novolex rating

7.3

Company rating: 7.3 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

58th of 119 rated packaging manufacturers


Job description

Company OverviewWhy Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Job Description

This position will oversee the operations of 5+ warehouse / distribution facilities.  They will develop strategic initiatives for the region that align to the overall logistics vision.  They will be accountable for the operation of the facilities including its financial results, customer delivery, safety, quality, equipment, inventory, labor, and productivity.  They must drive results within their facilities through staff development, cost savings, and effective leadership while exceeding customer requirements. 

Responsibilities:

  • Drives warehouse productivity & process improvements to achieve cost savings
  • Budget & forecast ownership for region
  • Accountable for regional achievement of KPI Results
  • Develops strategies to mitigate impact of volume surges & capacity constraints
  • Implements network optimization and product deployment plans
  • Project ownership, develop & drive key network-wide initiatives
  • Sales team & customer; collaboration and engagement
  • Supply Chain cross-functional collaboration
  • Develops leadership team at each regional facility
  • Provides guidance and input in the development of policies, guidelines, and procedures to ensure quality and cost control
  • Works with Regional Logistics Director and site Operations Manager to review and manage site financials, provide monthly cost forecasts, understand site variances, inform stake holders of site financial performance
  • Ensures safety in the workspace by conducting safety audits & safety observations, documents and addresses root cause of incidents and near misses, encourages a safety orientated culture throughout the facility
  • Lead Tier 2 meetings, ensuring standard work is followed, and all issues and problems are resolved or routed appropriately
  • Understands the cost drivers at the sites, and works to minimize and reduce costs without sacrificing quality or customer deliveries
  • Point of escalation for any problems, issues, or adjustments as required to complete the operations plan and ensure on time customer shipments
  • Monitors site KPIs and works with team to resolve any shortfalls, and create corrective actions
  • Liaison to senior leadership, manufacturing facility, & corporate support staff

Qualifications

  • BA/BS Degree preferred in logistics or related field
  • 10+ years of management experience in Distribution/Warehouse Logistics; Multi-site management a plus
  • Proven success in improving Warehouse performance
  • Strong leadership and interpersonal skills
  • Experience with Warehouse Management Systems (WMS); JDA (Red Prairie) a plus
  • Experience with Enterprise Resource Planning Systems (ERP); SAP a plus
  • Self-Directed & demonstrates the ability to proactively identify and resolve discrepancies or potential issues
  • Excellent written and verbal communication skills
  • Detail orientated, with high analytical ability
  • Demonstrated financial acumen
  • Excellent problem identification & follow through to issue resolution
  • Strong organizational skills with the ability to multi-task and prioritize
  • Demonstrates the ability to work well with a variety of individuals
  • Demonstrates an understanding of automated distribution

A reasonable estimate of the current range is $180,000-$200,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

 

The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program.

 #INDSalaried

#INLOG

Company BenefitsWhat You'll Get From UsBenefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.

Formerly Pactiv Evergreen

Employment Type: FULL_TIME

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