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Operations Director Jobs in Rochester, NY (NOW HIRING)

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

Ensure alignment across marketing, merchandising, operations, finance and external partners * Drive consistency and discipline in campaign execution while enabling flexibility where needed Cross ...

MicroHabitat

Chief Urban Farmer - New-York

York, NY · On-site +1

$50K/yr

Reporting to the Operations Director, this individual will be responsible for planning, setting up, supervising, and managing food production areas. They will also handle client communication ...

Open Door Mission

Facilities Supervisor

Rochester, NY · On-site

With direction from the Director of Operations, is responsible for project and/or task management, and staff delegation and scheduling. Routinely performs manual or technical skills as it pertains to ...

Byrne Dairy and Deli

Operations Manager

East Rochester, NY · On-site

$46K - $52K/yr

From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

Byrne Dairy and Deli

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

Byrne Dairy and Deli

Operations Manager

Batavia, NY · On-site

$46K - $52K/yr

From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

Byrne Dairy and Deli

Operations Manager

Palmyra, NY · On-site

$46K - $52K/yr

From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

Byrne Dairy and Deli

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

Byrne Dairy and Deli

Operations Manager

Lakeville, NY · On-site

$46K - $52K/yr

From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

Byrne Dairy and Deli

Operations Manager

Geneseo, NY · On-site

$46K - $52K/yr

From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

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All JobsOperations Director JobsOperations Director Jobs in Rochester, NY

Operations Director information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do operations director jobs pay per year?

As of Jun 9, 2026, the average yearly pay for operations director in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Rochester, NY? The most popular types of Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Operations Director jobs? Cities near Rochester, NY with the most Operations Director job openings:
Operations Director jobs near you
Infographic showing various Operations Director job openings in Rochester, NY as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.
Director of Marketing Operations

Director of Marketing Operations

Monro

Rochester, NY

Full-time

Posted 11 days ago

Monro Auto Service and Tire Centers rating

4.6

Company rating: 4.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

314th of 329 rated vehicle maintenance

Job description

Essential Functions: 

Marketing Planning & Campaign Management

  • Lead the end-to-end planning and execution of monthly and seasonal marketing campaigns and promotions across channels (paid media, CRM, web, in-store, etc.)

  • Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership

  • Ensure alignment across marketing, merchandising, operations, finance and external partners

  • Drive consistency and discipline in campaign execution while enabling flexibility where needed

Cross-Functional Coordination & Integration

  • Act as the central integrator across marketing functions to ensure all components of a campaign work together effectively

  • Facilitate communication and coordination between internal teams and external agencies

  • Identify and resolve gaps, dependencies, and risks that could impact delivery or performance

  • Ensure that messaging, offers, and execution are aligned across channels and touchpoints

Project Management & Operational Excellence

  • Establish and manage workflows, timelines, and processes to improve marketing execution and efficiency

  • Lead regular status meetings, track progress, and hold teams accountable to deadlines and deliverables

  • Continuously improve marketing operations processes and ways of working

  • Balance multiple priorities and initiatives in a fast-paced environment

Performance Tracking & Optimization

  • Partner with Marketing leadership and analytics to ensure campaigns are properly measured and performance is understood

  • Support post-campaign reviews to identify learnings and opportunities for improvement

  • Ensure insights are captured and applied to future planning and execution

Flexible Marketing Support 

  • Step in to support or lead specific marketing initiatives as needed based on team priorities and capacity

  • Contribute to tactical planning or channel execution when required

  • Bring a practical, solutions-oriented mindset to solving business and marketing challenges

Monro, Inc. 

Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.

Destination Monro - Your Career is Here!

Education and Experience:

  • 10+ years of experience in marketing operations, marketing program management, or integrated marketing roles 

  • Demonstrated experience leading complex, multichannel marketing initiatives across internal teams and external partners 

  • Prior experience in retail, automotive services, or multilocation businesses preferred but not required 

  • Experience in people leadership or leading through influence in a matrixed organization preferred

Knowledge & Skills:

  • Strong project management skills with the ability to organize, prioritize, and drive execution across multiple initiatives. Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required.

  • Deep understanding of marketing disciplines and how they work together

  • Strong cross-functional collaboration and stakeholder management skills

  • Comfortable working with creative, analytics, merchandising, operations, finance, IT and leadership teams

  • Ability to identify issues, solve problems, and keep work moving forward

  • Detail-oriented while maintaining a focus on broader business objectives

  • Strong written and verbal communication skills and presentation skills

  • Proactive, adaptable, and comfortable operating in a lean, evolving environment

  • An experienced marketing operator who brings judgment, perspective, and accountability

What Monro Auto Service and Tire Centers employees say

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