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Operations Director Jobs in Rochester, NY (NOW HIRING)

Reporting to the Operations Director, this individual will be responsible for planning, setting up, supervising, and managing food production areas. They will also handle client communication ...

Judge Direct Placement is seeking an Second Shift Operations Manager in Rochester, NY area! They will be responsible for the day-to-day warehouse and fulfillment operations at the facility, ensuring ...

In this role, you will facilitate and direct daily production activities in one of Fairport's operations departments to ensure control and compliance with established process controls and operation ...

Operations Department Head

Fairport, NY · On-site

$98K - $135K/yr

In this role, you will facilitate and direct daily production activities in one of Fairport's operations departments to ensure control and compliance with established process controls and operation ...

Operations Department Head

Fairport, NY · On-site

$98K - $135K/yr

In this role, you will facilitate and direct daily production activities in one of Fairport's operations departments to ensure control and compliance with established process controls and operation ...

Director of School Operations Who You Are * You are deeply aligned with the Impact Public Schools mission and values , holding an unwavering belief that all children deserve and can achieve an ...

Overview The Operations Manager is responsible for the overall operation of the Treatment Apartment ... Pay range for this position is $25-$26.20/hour Responsibilities DIRECT SERVICE RESPONSIBILITIES:

The Operations Manager is responsible for the overall operation of the Treatment Apartment ... Pay range for this position is $25-$26.20/hour DIRECT SERVICE RESPONSIBILITIES: * Provide teaching ...

Operations Department FLSA: Full-Time | Salaried | Exempt COMPENSATION: $75,000 - $85,000 Annually POSITION SUMMARY Responsible for directing and overseeing all Operations functions, and custodial ...

Operations Manager

Rochester, NY · On-site

$21 - $35/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

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Operations Director information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do operations director jobs pay per year?

As of Jul 15, 2026, the average yearly pay for operations director in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Rochester, NY? The most popular types of Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Operations Director jobs? Cities near Rochester, NY with the most Operations Director job openings:
Infographic showing various Operations Director job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $106,245 per year, or $51.1 per hour.
Director, Retail Operations - Rochester, NY

Director, Retail Operations - Rochester, NY

Panera Bread

Rochester, NY • On-site

$119K - $143K/yr

Full-time

Re-posted 17 days ago


Panera Bread rating

5.4

Company rating: 5.4 out of 10

Based on 1,441 frontline employees who took The Breakroom Quiz

9th of 16 rated cafes


Job description

Director, Retail Operations - Rochester, NY
Job Purpose
Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery-cafes by translating brand objectives to cafes and associates. This means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth.
Duties & Responsibilities
  • Business Understanding, Strategic Planning and Execution:
    • Responsible for creating the strategy and vision for the market to achieve the execution of all Panera standards for guest service, marked-wide operating systems, profitability, new unit growth, food quality and safety, and people development.
    • Responsible for achieving key business results and growing the business through coaching, development, and accountability of cafe management teams for the execution against these standards and processes.
    • Effectively understands, applies, and communicates the business' priorities, and is considered an SME of Panera's operating systems, and the application throughout the market.
    • Responsible for and the champion for achieving results through collaboration, communication, and implementation and sustained management of all new products, processes, and programs.
    • A proactive partner, working cross-functionally with market and region-level support (Operations, HR, business development, etc.) creating discipline around channel execution by providing resources and supporting cafes that ultimately drive business results.
    • Ensures that the right processes and behaviors are practiced by each cafe's management team to deliver on the market's established goals and to protect Panera's brand identity and purpose.

• People Development:
  • Responsible for unlocking and building the capabilities and performance of cafe management teams demonstrated through Panera's Guiding Values and our people practices. These consist of recruitment, selection, DE&I, compensation, development/training, performance management and coaching, as well as succession planning.
  • Creates the market's People strategy and maintains a pipeline of talent to support the growth and talent needs within the market, to continually elevate employee performance and capability.

• Brand Protection & Validation:
  • Responsible for ensuring the cafes comply with all established operational standards, policies, and federal and state employment laws, around employment and food and workplace safety.
  • Ensures cafes foster and maintain an inclusive and engaging work environment where every associate can show up authentically, free of discrimination and harassment.

Top Leadership competencies for this role
  • Acts like an owner
  • Defines vision and purpose
  • Unlocks Potential
  • Builds trust
  • Collaborates
  • Delivers results

Qualifications (Education & Experience)
  • Multi-unit experience or related experience preferred, but not required.
  • Some college education/certification or related experience preferred, but not required.
  • Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports).
  • Excellent communication skills and can leverage these skills to influence others.
  • Self-motivated and can plan, prioritize, schedule, and manage a market-wide calendar.
  • Has the ability to build high performing teams through selection, coaching and development and has strong coaching skills to continuously develop a team of managers.
  • Is motivational and can inspire teams to perform at a high level, create role clarity and hold leaders at different organization levels accountable.
  • Proficient with Microsoft Office (Outlook, Work, Excel, PowerPoint, etc.), internet-based and complete other basic computer functions.
  • Must have a strong work ethic, with the ability to work long and unusual hours.

Working Conditions & Physical Requirements
  • Up to 95% travel within the market and some overnight travel for cafe visits based on market geography and for company meetings. Other out-of-market travel for business needs may be required.
  • This position requires a mix of walking/standing during long periods while on cafe visits (including the lifting of heavy items or boxes), some desk/office administrative work, as well as commuting between cafe locations.

At Panera, we strive to create a healthier and happier world. We do this by running best-in-class operations guided by tried-and-true restaurant practices and that is always striving to innovate for our guests and our associates.
$119,634 - $143,561
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Saint Louis Support Center

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About Panera Bread

Sourced by ZipRecruiter

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, Clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.

Industry

Restaurants

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1981