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Remote Operations Manager Jobs in Buffalo, NY (NOW HIRING)

Rentokil

Mgr, Tech Service

Cheektowaga, NY · On-site +1

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global

Cayenta

(Remote) Support Analyst

Alabama, NY · Remote

Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their

Harris

Remote Care Management - CMA

Alabama, NY · Remote

Remote Care Coordinator Location: Remote Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents live-changing problems

Medix

REMOTE Account Manager (PBM)

Williamsville, NY · On-site +1

$28.85 - $38.46/hr

Key Responsibilities * Assist the Account Management team in supporting client benefit plan design needs and maintaining client relationships. * Support communication with external vendor partners,

Talkiatry

Remote Therapist - New York

Buffalo, NY · Remote

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model, workflows, and infrastructure are intentionally designed to support high-quality outpatient care and

Harris

(Remote) VP of R&D

Alabama, NY · Remote

Medstreaming, a division of Harris; is seeking a Vice President, Research & Development who is a key strategic leader shaping the future of the company. This role blends technical expertise, business

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All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Buffalo, NY

Remote Operations Manager information

See Buffalo, NY salary details

$30K

$61.5K

$114.8K

How much do remote operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote operations manager in Buffalo, NY is $61,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What does a remote operations manager do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What is a remote operations manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a remote operations manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do remote operations managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.
More about Remote Operations Manager jobs
What are popular job titles related to Remote Operations Manager jobs in Buffalo, NY? For Remote Operations Manager jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Remote Operations Manager jobs in Buffalo, NY look for? The top searched job categories for Remote Operations Manager jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Remote Operations Manager jobs? Cities near Buffalo, NY with the most Remote Operations Manager job openings:
Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Buffalo, NY as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,468 per year, or $29.6 per hour.

Litigation Operations Consultant, Projects & Technology - Remote

CSAA

Alabama, NY • Remote

Full-time

Retirement

Re-posted 6 days ago

Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Litigation Operations Consultant, Projects & Technology - Remote

Requisition Number

R7823 Litigation Operations Consultant, Projects & Technology - Remote (Open)

Location

California - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Litigation Operations Consultant, Projects & Technology - Remote!

Your Role:

Working under limited direction from Litigation leadership, the Litigation Operations Consultant, Projects & Technology oversees key areas of the legal operations function. This role owns moderately complex initiatives, supports department and division priorities, and contributes to process improvement and change management efforts.

Your Work:

Essential Functions / Principal Responsibilities

  • Manage the litigation project portfolio, including triaging litigation ideas received through division intake and updating SharePoint and Jira according to company and division expectations through resolution.
  • Apply project management and change management concepts to drive adoption of new processes, tools, and workflows.
  • Identify operational gaps, risks, and improvement opportunities, and implement practical solutions.
  • Drive and facilitate adoption of new and updated processes, workflows, tools, and vendor solutions to support consistent implementation and effective day-to-day use.
  • Communicate effectively with attorneys, legal staff, litigation leadership, vendors, and business partners while safeguarding confidentiality.
  • Schedule, prepare agendas for, and facilitate meetings related to projects and project portfolio management.
  • Prepare reports, analyses, and presentations for leadership audiences.

Primary Responsibilities: Litigation Operations

  • Partner with Claims Law and Subrogation Law leadership to facilitate discovery, document business needs, and translate operational requirements into actionable project, process, technology, and change initiatives.
  • Coordinate project management activities across litigation operations, including facilitating monthly project meetings, tracking progress, helping prioritize work, and identifying and resolving roadblocks.
  • Partner with internal stakeholders such as IT, strategic sourcing, facilities, finance, and other business functions to support cross-functional initiatives.
  • Lead key litigation operations projects directly.

Required Experience, Education and Skills

  • Bachelor's degree in a related field, or an equivalent combination of education and relevant experience.
  • Typically, a minimum of 8 years of relevant legal, legal operations, or litigation operations experience.
  • Demonstrated experience managing operational functions and supporting cross-functional initiatives.
  • Advanced knowledge of legal concepts, terminology, and procedures relevant to legal or litigation support functions.
  • Strong understanding of law office and litigation office administration, facilities management, budgeting, purchasing, and legal technology.
  • Working knowledge of legal operations, litigation operations, project management, financial management, and process improvement concepts.
  • Demonstrated ability to manage people, prioritize competing demands, and operate with limited direction.
  • Proven ability to analyze issues, develop solutions, and support implementation.
  • Strong interpersonal, written, and verbal communication skills.
  • Proficiency with Microsoft Word, Excel, and matter or case management systems; ability to prepare reports and analyses.
  • Ability to lead meetings and collaborate across functions

What would make us excited about you?

  • Litigation operations experience within a law firm, staff counsel organization, or insurance company.
  • Experience supporting attorneys, paralegals, and legal support staff in a litigation environment.
  • Paralegal certification or other relevant professional certifications.
  • People leadership or supervisory experience preferred.
  • Change management, project management and/or process improvement certification.
  • Experience preparing presentations and documenting workflows using PowerPoint or similar tools.
  • Knowledge of change management or project management methodologies.
  • Experience supporting multiple law offices or geographically dispersed teams.
  • Experience leading moderately complex projects involving multiple stakeholders.
  • Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
  • Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
  • Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
  • Travels as needed for role, including divisional / team meetings and other in-person meetings
  • Fulfills business needs, which may include investing extra time, helping other teams, etc

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $110,700.00-$123,000.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $110,700.00-$147,500.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.This job posting will be unposted on Tue, 18 Aug 2026.

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