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External Operations Manager Jobs in Buffalo, NY (NOW HIRING)

Operations Manager Under the general direction of the District Operations Manager, the Operations ... Develops email communications and correspondence with internal and external customers. * Regularly ...

Operations Manager

Tonawanda, NY · On-site

$98.20K - $120K/yr

Operations Manager Under the general direction of the District Operations Manager, the Operations ... Develops email communications and correspondence with internal and external customers. * Regularly ...

Operations Manager Under the general direction of the District Operations Manager, the Operations ... Develops email communications and correspondence with internal and external customers. * Regularly ...

Operations Manager

Buffalo, NY · On-site

$90K - $128K/yr

A Manager of Operations must work to meet the business objectives of the organization by ensuring ... Demonstrates that internal customers are as valuable as external customers. Project appreciation ...

EMS Operations Manager Buffalo, NY starting salary: $90,000 to $128,000, based on experience ... Demonstrates that internal customers are as valuable as external customers. Project appreciation ...

Operations Manager

Buffalo, NY · On-site

$90K - $128K/yr

A Manager of Operations must work to meet the business objectives of the organization by ensuring ... Demonstrates that internal customers are as valuable as external customers. Project appreciation ...

Operations Manager

Buffalo, NY · On-site

$90K - $128K/yr

EMS Operations Manager Buffalo, NY starting salary: $90,000 to $128,000, based on experience ... Demonstrates that internal customers are as valuable as external customers. Project appreciation ...

Operations Manager

Buffalo, NY · On-site

$90K - $128K/yr

EMS Operations Manager Buffalo, NY Starting salary: $90,000 to $128,000, based on experience ... Demonstrates that internal customers are as valuable as external customers. Project appreciation ...

Operations Supervisor

Tonawanda, NY · On-site

$65K - $85K/yr

Service Center Manager / Operations Manager OVERVIEW OF ROLE: To ensure the customer is always ... Work closely with Human Resources Department to ensure compliance with company policy and external ...

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External Operations Manager information

See Buffalo, NY salary details

$30K

$61.5K

$114.8K

How much do external operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for external operations manager in Buffalo, NY is $61,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an External Operations Manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an External Operations Manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What does an External Operations Manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in an organization. Understanding and balancing these components is essential for effective operations management roles like External Operations Manager.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

What are popular job titles related to External Operations Manager jobs in Buffalo, NY? For External Operations Manager jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching External Operations Manager jobs in Buffalo, NY look for? The top searched job categories for External Operations Manager jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for External Operations Manager jobs? Cities near Buffalo, NY with the most External Operations Manager job openings:
Operations Manager

$98.20K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago


Univar Solutions rating

7.8

Company rating: 7.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

85th of 335 rated logistics


Job description

A Place Where People Matter. 

Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. 

Operations Manager 

Under the general direction of the District Operations Manager, the Operations Manager (OM) is responsible for the efficient day-to-day operations of the department, including directing a team of Yard Specialist and Operations Coordinators while managing the department’s annual budget and operating plan.  Works closely with the Transportation Branch Manager to service the customers.

WHAT YOU'LL DO:

Environmental, Health & Safety

  • Manages the daily safe, efficient, legal and economical operations associated with terminals and customer interactions.
  • Facilitates compliance to corporate health, safety, and environmental affairs policies, including completion of all required training, documentation and record keeping.
  • Supports sales efforts consistent with corporate and regulatory compliance, health, safety and environmental affairs standards.
  • Implements and manages applicable health and safety program.
  • Conducts timely and detailed incident investigations and communicates root causes and recommends corrective and preventives measures to the District Operations Manager.
  • Regularly briefs upper management on performance, including cost and productivity opportunities and issues, and branch or industry related trends.

Staff Supervision

  • Maintains a supervisory presence throughout the branch; ensures daily pre-shift meetings are held, and regularly communicates expectations to employees.
  • Manages day-to-day work activities to ensure operational goals and objectives are met.
  • Ensures all employees have the required tools and training on matters related to safety, operation standards and department goals.
  • Creates a positive work environment and fosters employee ownership of branch operations and performance.
  • Oversees the completion of drug testing and medical surveillance as required.
  • Leads interviewing, hiring, training and evaluating personnel.

Branch Administration

  • Develops email communications and correspondence with internal and external customers.
  • Regularly participates in District LOB Business Meetings.
  • Prepares and presents comprehensive Branch Reviews to Leadership.

Sales Support/Customer Service

  • Manages budget and operating plan to achieve branch goals.
  • Responsible for meeting customer requirements and fulfilling orders in a cost effective manner using appropriate risk management and Standard Operating Procedures.

Quality Assurance

  • Ensures company quality processes are adhered to at the local level.
  • Partners with appropriate departments, internal and terminals, to resolves product quality issues in an efficient and timely manner.

Inventory Management

  • Directs inventory management process; researches and resolves discrepancies with appropriate personnel as needed.

Facility Maintenance

  • Ensures proper maintenance, upkeep and housekeeping of owned/leased facilities.
  • Resolves facility maintenance issues with appropriate personnel and reports safety concerns.
  • Maintains close security and control over physical operations.

Process Improvement

  • Implements initiatives to improve operations.
  • Proactively identifies and leads process improvement initiatives.

WHAT YOU'LL NEED:

  • High School Diploma/GED required
  • Bachelor’s degree preferred or equivalent experience 
  • 5-7 years experience in operations
  • Experience with of governmental requirements related to the chemical industry; i.e. OSHA, EPA, RCRA, DOT, etc. preferred or demonstrated ability to attain such knowledge
  • Knowledge of chemical distribution facility operation preferred
  • Working knowledge of hazardous chemicals preferred
  • Experience working in ERP systems, SAP preferred
  • Supervisory Leadership; proven ability to communicate with, support, and motivate employees to achieve operational objectives
  • Strong verbal /written communication skills
  • Able to multi-task and prioritize effectively in a team environment
  • Analytical; ability to track, record and report department metrics
  • Process improvement projects
  • High level of decision-making ability; balancing customers’ needs and company objectives
  • Strong organization skills with the ability to handle diverse and significant workload
  • HazMat certification or Hazwoper Certification
  • Ability to lead in emergency response situations
  • Working knowledge of Microsoft Office applications; Excel and Word
  • Basic understanding of ERP systems, SAP preferred

WHERE YOU'LL WORK:

Location: 3709 River Rd. Tonawanda, NY 14150-6507

PAY & BENEFITS: 
 

  • The salary range for this position is $98,200 - $120,000 annually.
  • The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location
  • Available employee benefits include health, vision, dental coverage, along with industry-leading retirement and time off programs; union benefits vary in accordance with the respective CBA 

WHAT YOU CAN EXPECT:  

  • Strong work/life flexibility
  • To be surrounded by an inclusive team who is collaborative and committed to the achievement of the company
  • To be rewarded for your contributions with a targeted annual company bonus (if applicable to your role) and annual salary reviews; union benefits vary in accordance with the respective CBA
  • Competitive pay and benefits

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more.  Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe! 

We are committed to a diverse workforce and a culture of inclusion.  Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry. 

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at careers@univarsolutions.com.  

Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.


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