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External Operations Manager Jobs in Pittsford, NY

Operations Manager

Rochester, NY ยท On-site

$80K/yr

The Operation Manager will report to the New York Director of Operations and will be responsible ... Provide timely and professional communication to support other Nabis departments and external ...

The Operation Manager will report to the New York Director of Operations and will be responsible ... Provide timely and professional communication to support other Nabis departments and external ...

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External Operations Manager information

See Pittsford, NY salary details

$29.4K

$60.2K

$112.5K

How much do external operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for external operations manager in Pittsford, NY is $60,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an External Operations Manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an External Operations Manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What does an External Operations Manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in an organization. Understanding and balancing these components is essential for effective operations management roles like External Operations Manager.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

What job categories do people searching External Operations Manager jobs in Pittsford, NY look for? The top searched job categories for External Operations Manager jobs in Pittsford, NY are:
What cities near Pittsford, NY are hiring for External Operations Manager jobs? Cities near Pittsford, NY with the most External Operations Manager job openings:
Operations Manager

Operations Manager

Donegal Construction Corporation

Farmington, NY โ€ข On-site

$115K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

JOB POSTING WINDOW:

There is 1 Operations Manager job opening, and this opportunity will be posted until April 30, 2026, unless extended due to not being filled or a change in business needs.

Compensation: Annual Base Salary of $115,000 - $130,000 plus 10% Discretionary Bonus

Benefits Package: In addition to a competitive compensation package, we are pleased to provide our employees with a wide range of competitive benefits that are a vital part of total compensation. A company-issued vehicle, cell phone, and/or equivalent allowance will be provided. Employees have the flexibility to select the coverage that best meets their needs including subsidized medical, dental and vision coverage, company-funded health reimbursements accounts, health savings accounts, paid time off, holiday pay, a 401k plan that includes a fantastic company match, company paid short/long term disability and life insurance, along with optional additional benefits to protect our employeeโ€™s personal financial health.

POSITION OVERVIEW:

This position is assigned to our Donegal Construction NY location and is responsible for managing and coordinating services delivered by their assigned entity. Key responsibilities include project management, scheduling, quality control, recruiting and management of operational employees. Directly responsible for expanding our capabilities in the region and ensuring construction activities meet the needs of our customers and produce the quality of work that SurfaceCycle is known for.

ESSENTIAL JOB DUTIES:

  • Act as a closely engaged partner to effectively oversee aspects of operations and effectively guide, direct and advise operational members (i.e., Superintendents / Supervisors).
  • Ensure staff members are operating efficiently and resources are allocated in a productive, efficient and profitable manner.
  • Be willing, able, and available to assist operational personnel in handling urgent job issues as they arise โ€“ supply and implement solutions at a momentโ€™s notice.
  • Maintain clear understanding of current job costs, production rates, and profitability.
  • Maintain a constant awareness of material supply chain on projects; proactively assist in prevention of bottle necks and issues associated with material purchasing and delivery.
  • Ensure maximum level of quality is attained by all crews on every job.
  • Provide consistent and effective communication with customers/owners and ensure relationships are constantly developed and nurtured.
  • Partner with General Manager and HR member to be highly engaged in personnel related matters โ€“ recruiting, interviewing, onboarding, promotions, discipline, training and terminations.
  • Effectively work with assigned in-house safety members to ensure continuous improvement of safety and risk management programs.
  • Partner with assigned safety members to ensure implementation of safety policies and procedures; develop and sponsor a positive safety culture among all employees.
  • Effectively manage relationships with partners, vendors, and internal/external stakeholders.
  • Understand upcoming bid opportunities and participate in review process as needed; collaborate with team and offer expertise and advice to help develop strategy.
  • Ensure that existing communication lines are clearly established and/or modified to provide maximum communication between all relevant employees, customers, and owner agencies.
  • Maintain a constant awareness of material supply chain on projects; proactively assist in prevention of bottle necks and issues associated with material purchasing and delivery.
  • Participate in major purchases including equipment sales / disposals.
  • Have a solid understanding of all software applications utilized.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • A minimum of 7 years of commercial/civil/highway construction experience with at least 3 years of management experience in a high-performing operationally intensive organization.
  • Bachelorโ€™s Degree or equivalent work experience; CDL preferred.
  • Proven experience effectively developing relationships with all internal and external stakeholder
  • Demonstrated ability to effectively interact with employees, customers, inspectors at all levels in a construction environment.
  • High degree of accuracy and attention to detail, excellent critical thinking skills, and ability to work in a fast-paced environment; ability to prioritize among competing duties/projects.
  • Excellent written/verbal communication skills and interpersonal skills.
  • Ability to effectively balance the completion of administration duties while also demonstrating effective leadership skills (player-coach concept).
  • Demonstrated skills in persuasion and consensus-building coupled with effective negotiation skills.
  • Experience working with a diverse workforce, varying personalities and a multi-site environment.
  • Flexible, dependable, confident and accountable.
  • Ability to travel to job sites spread across the region.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • Occasionally works in an indoor office relatively free from environmental conditions or hazards.
  • Use of office equipment and computers.
  • Occasional lifting of supplies and materials from time to time.
  • Must tolerate working environment with outside temperatures that include excessive heat, cold, wind, and precipitation.
  • Must be able to work outside, around moving objects, vehicles, and machinery with moving parts.
  • Must be able to stand, walk, kneel, bend, and twist body.
  • Must be able to stand for long periods of time.
  • Must be able to use both hands and demonstrate good hand-eye coordination.
  • Tolerance to sounds and noise levels that are distracting or uncomfortable.
  • Potentially exposed to contaminants, such as dust or fumes from exhaust; frequent exposure to hazardous equipment.
  • Occasionally work in very bright or very dim lighting conditions.
  • Are sometimes exposed to hazardous situations that produce cuts or minor burns.
  • Occasionally are exposed to whole body vibration, such as when using a jackhammer.
  • May need to work in tight/confined spaces or work areas.
  • Must be able to regularly wear personal protective equipment, including hard hats, safety goggles, safety vests and/or ear plugs.

DISCLAIMER:

To perform this job successfully, an individual must be able to perform each essential job responsibility satisfactorily. This job description is not to be construed as all inclusive. Employees may be required to perform any other job-related task as requested. Reasonable accommodations may be considered and implemented to enable individuals with qualified disabilities to perform the essential functions.

SurfaceCycle and its operating entities is an Equal Employment Opportunity employer.