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External Operations Manager Jobs in New York, NY

Madison Approach

Operations Manager

New Rochelle, NY

You will be the single point of contact for our regional sales managers and external customers: the ... The "operations" in this title is about knowing how to get answers -- from SAP, from manufacturing ...

Sandream Specialties

Operations Manager

Fairfield, NJ · On-site

Highly motivated and experienced Operations Manager leading our warehouse operations, customer ... Ensure excellent customer service to both internal and external customers. * Manage the customer ...

Hivemind Capital Partners

Operations Manager

New York, NY

$130K - $140K/yr

The Operations Manager is responsible for ensuring operational accuracy, scalability, and control ... Sitting at the intersection of trading, treasury, finance, risk, and external vendors, this role is ...

Hivemind Capital Partners

Operations Manager

New York, NY · On-site

$130K - $140K/yr

The Operations Manager is responsible for ensuring operational accuracy, scalability, and control ... Sitting at the intersection of trading, treasury, finance, risk, and external vendors, this role is ...

Kids In Crisis

Operations Manager

Cos Cob, CT

Manage and coordinate daily internal operations across HR administration, facilities, IT ... Serve as the primary liaison with external HR/payroll/benefits providers; coordinate onboarding ...

The New York Times

Operations Manager

New York, NY

A successful Operations Manager must not just accomplish tasks, but also anticipate needs and ... external vendors/freelancers. Manage the Photo team P-Card for charges, transaction and audit.

The New York Times

Operations Manager

New York, NY · On-site

A successful Operations Manager must not just accomplish tasks, but also anticipate needs and ... external vendors/freelancers. Manage the Photo team P-Card for charges, transaction and audit.

Amazon

Operations Manager

Linden, NJ · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Kearny, NJ

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Woodside, NY · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Syosset, NY · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Maspeth, NY · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Maspeth, NY · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

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External Operations Manager information

See New York, NY salary details

$31.9K

$65.4K

$122.1K

How much do external operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for external operations manager in New York, NY is $65,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an External Operations Manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an External Operations Manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What does an External Operations Manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in an organization. Understanding and balancing these components is essential for effective operations management roles like External Operations Manager.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

What are popular job titles related to External Operations Manager jobs in New York, NY? For External Operations Manager jobs in New York, NY, the most frequently searched job titles are:
What job categories do people searching External Operations Manager jobs in New York, NY look for? The top searched job categories for External Operations Manager jobs in New York, NY are:
What cities near New York, NY are hiring for External Operations Manager jobs? Cities near New York, NY with the most External Operations Manager job openings:
External Operations Manager jobs near you

Sr. Manager EXO & Logistics QA, Americas

Wella International Operations Switzerland Sàrl

Morris Plains, NJ • Hybrid

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position Title: Sr. Manager External Operations & Logistics Quality
Department: Global Quality
Location: Morris Plains, NJ (Hybrid - 3 Days Onsite)
Reports to: Director EXO & Logistics Quality
Scope / Brands: Americas Third Party Manufacturers and Distribution Centers
ABOUT THE WELLA COMPANY
Together, WE enable individuals to look, feel, and be their true selves.
Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.
For additional information about the Wella Company please visit www.wellacompany.com.
The Role
The Sr. Manager Quality provides regional leadership for all Quality activities across Third Party Manufacturers (TPMs) and the logistics network in the Americas, ensuring compliance with Cosmetic GMP, regulatory requirements, and Wella Quality Standards through robust governance, audits, capability building, and cross-functional influence.
Key Responsibilities
  • External Operations (EXO) Quality
  • Leads and develops the External Operations Quality Team with 3 direct and 1 indirect team members
  • Monitors and governs regulatory compliance and operational performance of TPMs
  • Conducts and approves QA audits at TPMs; ensures timely closure and effectiveness of CAPAs
  • Manages and approves product inspections and the batch release process in SAP
  • Owns nonconformance management and complaint investigations with TPMs and internal Wella functions
  • Leads CAPA governance, tracking actions through to effectiveness verification
  • Drives cross-functional quality projects (test method upgrades, process changes, new product qualification and new TPM onboarding)
  • Analyzes monthly quality KPIs and implement structured continuous improvement plans
  • Logistics Quality
  • Ensures product quality through the distribution network
  • Builds quality capabilities in Distribution Centers (DCs) and Customization Centers (CCs)
  • Approves and validates co-packing/manipulation activities for compliance with Wella quality and regulatory standards
  • Ensures full traceability across the distribution network and leads incident blocking, quarantine, and reconciliation of blocked stock.
  • Drives harmonization and capability-building initiatives across logistics partners
  • Conducts DC/CC audits and monitors CAPA closure and effectiveness
  • Analyzes monthly quality KPIs and implement structured continuous improvement plans

Minimum Qualifications
  • 6+ years of experience in Quality within cosmetics, personal care, or consumer goods. Experience with OTC drugs or Food Supplements is a plus.
  • Bachelor's degree in Chemistry or related technical field
  • Strong knowledge of Cosmetic GMP, FDA regulations, and quality standards
  • Experience in TPM and DC/CCs audits
  • Demonstrated people leadership (direct or matrix)
  • Willingness to travel up to 20 % (primarily within Americas)
  • Strong project management and stakeholder management skills
  • Excellent communication and influencing skills
  • Proficiency in SAP and Microsoft Office

We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, skills and in comparison to internal incumbents currently in similar roles. Pay Range: $xxx,xxx - $xxx,xxx salary per year. The range listed is just one component of Wella Company's total rewards package for employees. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO).
NOTICES
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, please email NA.Recruiting@wella.com. This email account will not respond to inquiries regarding the status of a candidate's application.

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