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Account Operations Coordinator Jobs (NOW HIRING)

Cushman & Wakefield

Account Operations Lead

Coordination of meeting logistics, agendas, and follow-ups across account leadership forums ... Translating operational updates and complex information into clear, structured communications

Washington Policy

Operations Coordinator

Seattle, WA · Hybrid

$26 - $32/hr

Recording all accounts payable and related expenses * Coordinating with our Operations Director to fulfill payments in a timely * Recording all contributions and working with our Development team to ...

Washington Policy

Operations Coordinator

Seattle, WA · On-site

$26 - $32/hr

Recording all accounts payable and related expenses * Coordinating with our Operations Director to fulfill payments in a timely manner * Recording all contributions and working with our Development ...

UMG Cleaning

Operations Coordinator

Englewood, NJ

Provide reporting to assigned Account Manager and Management. * All other tasks as assigned by ... Proven experience in operations coordination or a similar role, preferably in the janitorial or ...

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Operations Coordinator

Asheville, NC · On-site

$20 - $25/hr

This position will assist with administrative tasks, accounts payable support, project coordination, and general office operations across several departments, including property management and ...

Washington Policy

Operations Coordinator

Seattle, WA · Hybrid

$26 - $32/hr

Recording all accounts payable and related expenses * Coordinating with our Operations Director to fulfill payments in a timely manner * Recording all contributions and working with our Development ...

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Account Operations Coordinator information

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How much do account operations coordinator jobs pay per hour?

As of May 29, 2026, the average hourly pay for account operations coordinator in the United States is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Operations Coordinator, and why are they important?

To thrive as an Account Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, spreadsheets, and project management tools is typically required, along with experience in data entry and account management processes. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively coordinate between clients and internal teams. These skills ensure accurate account handling, efficient workflow, and high client satisfaction in a fast-paced environment.

How does an Account Operations Coordinator typically collaborate with other departments to ensure client satisfaction?

Account Operations Coordinators play a pivotal role in bridging communication between sales, customer service, and logistics teams to deliver seamless client experiences. They often coordinate with sales to verify order details, work with logistics to track shipments, and liaise with customer service to resolve issues promptly. This cross-departmental collaboration requires strong organizational skills and proactive communication to ensure that client needs are met efficiently and accurately. By fostering these interdepartmental relationships, Account Operations Coordinators help maintain high levels of client satisfaction and operational efficiency.

What does an Account Operations Coordinator do?

An Account Operations Coordinator is responsible for supporting the day-to-day operational activities within an organization's accounts or client services team. Their duties typically include managing client account information, coordinating between internal departments, ensuring data accuracy, resolving client issues, and assisting with report generation. They play a key role in maintaining smooth operations and effective communication between clients and the company. This position often requires strong organizational, communication, and multitasking skills.

What is the difference between Account Operations Coordinator vs Account Manager?

AspectAccount Operations CoordinatorAccount Manager
Primary FocusSupporting operational processes, data management, and administrative tasks related to client accountsBuilding client relationships, upselling, and managing account growth
Required SkillsOrganizational skills, attention to detail, basic industry knowledgeCommunication, sales, client relationship management
Work EnvironmentCollaborative team setting, back-office functionsClient-facing, sales-driven environment
Common UsageUsed across industries for operational support rolesUsed in sales and client service sectors

The Account Operations Coordinator primarily handles operational and administrative tasks to support client accounts, while the Account Manager focuses on maintaining client relationships and driving account growth. Both roles require strong organizational skills, but their core responsibilities differ, with the Coordinator more involved in backend processes and the Manager in client engagement.

What cities are hiring for Account Operations Coordinator jobs? Cities with the most Account Operations Coordinator job openings:
What are the most commonly searched types of Account Operations jobs? The most popular types of Account Operations jobs are:
What states have the most Account Operations Coordinator jobs? States with the most job openings for Account Operations Coordinator jobs include:
Account Operations Coordinator jobs near you
Infographic showing various Account Operations Coordinator job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,812 per year, or $23 per hour.
Account Operations Lead

Account Operations Lead

Cushman & Wakefield

Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Cushman & Wakefield rating

7.6

Company rating: 7.6 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

70th of 152 rated real estate companies

Job description

Job Title
Account Operations Lead
Job Description Summary
Reports to the Account Operations Director and is responsible for executing core account operations functions including KPI performance tracking, governance deliverables, client and internal communications, operating rhythms, and process enablement. This role serves as a critical execution partner across the account, translating strategy into action by building, managing, and delivering the day-to-day outputs that drive performance, consistency, and client satisfaction.
This position plays a hands-on role in developing materials, coordinating stakeholders, maintaining operational processes, and ensuring follow-through on commitments across service lines. Additionally, this role supports internal communications, training, and knowledge management to enable a more efficient, informed, and aligned account organization.
Job Description
POSITION SUMMARY:
Reports to the Account Operations Director and is responsible for executing core account operations functions including KPI performance tracking, governance deliverables, client and internal communications, operating rhythms, and process enablement. This role serves as a critical execution partner across the account, translating strategy into action by building, managing, and delivering the day-to-day outputs that drive performance, consistency, and client satisfaction.
This position plays a hands-on role in developing materials, coordinating stakeholders, maintaining operational processes, and ensuring follow-through on commitments across service lines. Additionally, this role supports internal communications, training, and knowledge management to enable a more efficient, informed, and aligned account organization.
ESSENTIAL JOB DUTIES:
  • Account Operations & Governance - responsible for executing the following activities:
    • KPI tracking, reporting, and performance analysis, including identification of risks and corrective actions
    • Preparation, aggregation, and submission of governance materials (QBRs, monthly reports, scorecards, etc.)
    • Change control tracking and coordination for governance submission and approvals
    • Monitoring service delivery performance, including PO violations, invoice exceptions, and operational risks
    • Tracking and driving closure of action items from governance calls, operating reviews, and client meetings
    • Supporting contract management processes, including escalations, compliance tracking, and documentation

  • Operating Rhythm & Deliverables - responsible for executing the following activities:
    • Assistance with development of content and coordination for QBRs, monthly reviews, and other client-facing meetings
    • Creation of client-ready presentations, reports, and supporting materials
    • Coordination of meeting logistics, agendas, and follow-ups across account leadership forums
    • Supporting financial and operational insights reporting (including visibility into risks, trends, and opportunities)
    • Assisting with benchmarking, business case inputs, and growth opportunity materials

  • Communications & Engagement - responsible for executing the following activities:
    • Development and distribution of internal account communications (emails, newsletters, All Staff materials, etc.)
    • Supporting leadership with preparation for Town Halls, client meetings, and internal presentations
    • Translating operational updates and complex information into clear, structured communications
    • Maintaining consistency and quality across all account messaging and presentation materials
  • Training, Enablement & Knowledge Management - responsible for executing the following activities:
    • Supporting onboarding and offboarding coordination, including process tracking and documentation
    • Development and maintenance of playbooks, process documentation, and policy/procedure libraries
    • Creating and maintaining training materials and enablement resources
    • Supporting knowledge management tools (e.g., SharePoint), ensuring content is current and accessible
    • Providing ad hoc support for training sessions, Q&A, and process adoption

  • Operational Support & Program Execution - responsible for executing the following activities:
    • Supporting cross-functional initiatives and operational programs through coordination and task execution
    • Tracking progress across initiatives, identifying risks, and escalating issues as needed
    • Assisting with change management efforts, including communication, documentation, and stakeholder coordination
    • Providing ad hoc operational and administrative support for client and account needs
    • Supporting office/retail meetings and other operational forums as required

  • Other skillsets
    • Ability to operate effectively in ambiguous environments, bringing structure, clarity, and forward momentum with limited direction
    • Comfortable navigating evolving priorities and undefined processes, with the ability to adapt quickly while maintaining quality and focus
    • Strong execution and task management across multiple priorities
    • Process documentation and continuous improvement mindset
    • Change management and operational enablement
    • Training and content development
    • Data interpretation and performance tracking
    • Presentation development and structured storytelling

EDUCATION/EXPERIENCE/TRAINING:
  • Bachelor's Degree preferred.
  • Strong proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and collaboration tools (SharePoint, Teams, etc.)

WORK EXPERIENCE:
  • 3-7+ years of related experience in operations, program coordination, account management, or similar roles
  • Specialized knowledge / skills:
    • Strong organizational and execution skills, with the ability to manage multiple priorities simultaneously
    • Ability to analyze data, identify trends, and support development of actionable insights
    • Strong written and verbal communication skills, including development of professional presentations and materials
    • Ability to work in a fast-paced, matrixed environment with multiple stakeholders
    • High attention to detail and commitment to quality and accuracy
    • Ability to follow through on tasks, drive completion, and escalate when needed
    • Working knowledge of process improvement, documentation, and operational workflows

PHYSICAL DEMANDS/ENVIRONMENTAL WORK CONDITIONS:
Must be able to travel monthly. Travel may vary in frequency and duration.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 102,000.00 - $120,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"

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