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Account Services Coordinator Jobs (NOW HIRING)

Steve Madden

Account Services Coordinator

Queens, NY · On-site

$24 - $26/hr

General Summary The Account Services Coordinator is responsible for supporting the coordination of specified accounts with independent shoe stores, specialty stores, and major department stores. This ...

Ballard Spahr LLP

We are seeking a detail-oriented, customer-service-minded Client Account Services Coordinator to support our Collections/Client Account Services function. This role helps maintain accurate account ...

Ballard Spahr LLP

We are seeking a detail-oriented, customer-service-minded Client Account Services Coordinator to support our Collections/Client Account Services function. This role helps maintain accurate account ...

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How much do account services coordinator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for account services coordinator in the United States is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.84 per hour, depending on experience, location, and employer.

What does an account services coordinator do?

An Account Services Coordinator acts as a liaison between clients and internal teams to ensure that client needs are met efficiently and effectively. They handle administrative tasks, coordinate project timelines, and assist in the delivery of products or services as promised. Their role often includes addressing client inquiries, preparing reports, and supporting account managers in maintaining strong client relationships. Attention to detail, communication skills, and organizational abilities are essential for this position.

What are some common challenges faced by account services coordinators, and how can they be addressed?

Account Services Coordinators often juggle multiple client accounts and deadlines simultaneously, which can be challenging when priorities shift or urgent requests arise. Staying organized through effective time management tools and clear communication with both clients and internal teams is key to overcoming these challenges. Proactively clarifying project requirements and maintaining regular status updates helps prevent misunderstandings and ensures deliverables stay on track. Building strong relationships with account managers and creative teams also contributes to smoother collaboration and problem-solving.

What are the key skills and qualifications needed to thrive as an account services coordinator, and why are they important?

To thrive as an Account Services Coordinator, you need strong organizational skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, project management tools, and Microsoft Office Suite is typically required. Excellent interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure smooth client relationships, efficient project execution, and high levels of client satisfaction.

What is the difference between Account Services Coordinator vs Customer Service Representative?

AspectAccount Services CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, account managementCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageFinancial services, insurance, marketingRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on account management and client relationsFocuses on direct customer support and issue resolution

The main difference is that Account Services Coordinators handle account management and client relations, often in a more specialized or industry-specific context, while Customer Service Representatives primarily focus on direct customer support and issue resolution. Both roles require strong communication skills but differ in scope and responsibilities.

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Account Services Coordinator jobs near you
Infographic showing various Account Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $42,766 per year, or $20.6 per hour.

Account Services Coordinator

Queens, NY • On-site

Steve Madden

6.6

Company rating: 6.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

People enjoy working here

Recommended by students

Respectful managers

Learn more about Steve Maddenexternal

$24 - $26/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 22 hours ago

Job description

General Summary
The Account Services Coordinator is responsible for supporting the coordination of specified accounts with independent shoe stores, specialty stores, and major department stores. This position supports the Wholesale Footwear business.
The responsibilities described below are considered essential functions of the role. This position is based in our LIC office and requires working on-site.
Key Responsibilities
  • Assist in processing, inputting, and tracking new orders and reorders for assigned accounts into the wholesale system
  • Maintain accurate records of customer orders, including basic details, expected delivery dates, and quantity adjustments
  • Assist with the request, tracking, and distribution of customer samples, ensuring timely communication of feedback to relevant departments
  • Provide support in maintaining regular communication with customers, buyers, and accounts to provide basic order status updates and address inquiries
  • Assist in ensuring compliance with customer guidelines and requirements by utilizing available resources and communicating effectively with relevant stakeholders
  • Assist in generating and sending basic documents such as proforma invoices, under the guidance of senior staff
  • Able to manage multiple projects and deadlines with support and resources as needed
  • Perform other duties and special projects as assigned

Specific Job Skills:
Essential duties include
  • Assist in processing, inputting, and tracking new POs and reorders for assigned accounts into the wholesale system
  • Maintain accurate records of customer orders and account information, including basic details, expected delivery dates, and ATS adjustments
  • Assist with the request, tracking, and distribution of samples, ensuring timely communication of feedback to relevant departments
  • Provide support in maintaining regular communication with customers, buyers, and accounts to provide basic order status updates, address, and credit inquiries
  • Assist in ensuring compliance with customer guidelines and requirements by utilizing available resources and communicating effectively with relevant stakeholders
  • Assist in generating and sending basic documents such as invoices and order confirmations to customers

Required Qualifications
  • Bachelor's degree or equivalent experience
  • Minimum of 1 year in customer service
  • Knowledge in Microsoft Office Suite, specifically Excel
  • Excellent interpersonal, problem-solving, and organizational skills

The expected base salary for this position ranges from $24.00-$26.00. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.

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