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Account Services Coordinator Jobs (NOW HIRING)

Steve Madden

Account Services Coordinator

Queens, NY · On-site

$24 - $26/hr

General Summary The Account Services Coordinator is responsible for supporting the coordination of specified accounts with independent shoe stores, specialty stores, and major department stores. This ...

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How much do account services coordinator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for account services coordinator in the United States is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an account services coordinator, and why are they important?

To thrive as an Account Services Coordinator, you need strong organizational skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, project management tools, and Microsoft Office Suite is typically required. Excellent interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure smooth client relationships, efficient project execution, and high levels of client satisfaction.

What are some common challenges faced by account services coordinators, and how can they be addressed?

Account Services Coordinators often juggle multiple client accounts and deadlines simultaneously, which can be challenging when priorities shift or urgent requests arise. Staying organized through effective time management tools and clear communication with both clients and internal teams is key to overcoming these challenges. Proactively clarifying project requirements and maintaining regular status updates helps prevent misunderstandings and ensures deliverables stay on track. Building strong relationships with account managers and creative teams also contributes to smoother collaboration and problem-solving.

What does an account services coordinator do?

An Account Services Coordinator acts as a liaison between clients and internal teams to ensure that client needs are met efficiently and effectively. They handle administrative tasks, coordinate project timelines, and assist in the delivery of products or services as promised. Their role often includes addressing client inquiries, preparing reports, and supporting account managers in maintaining strong client relationships. Attention to detail, communication skills, and organizational abilities are essential for this position.

What is the difference between Account Services Coordinator vs Customer Service Representative?

AspectAccount Services CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, account managementCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageFinancial services, insurance, marketingRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on account management and client relationsFocuses on direct customer support and issue resolution

The main difference is that Account Services Coordinators handle account management and client relations, often in a more specialized or industry-specific context, while Customer Service Representatives primarily focus on direct customer support and issue resolution. Both roles require strong communication skills but differ in scope and responsibilities.

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Account Services Coordinator jobs near you
Infographic showing various Account Services Coordinator job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $42,766 per year, or $20.6 per hour.

Account Services Coordinator

Martin Marietta

Apex, NC

Full-time

Re-posted 21 days ago

Martin Marietta Materials rating

7.2

Company rating: 7.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

351st of 536 rated manufacturers

Job description

We are seeking a detail-oriented and customer-focused Account Services Coordinator (ASC) to join our team in Raleigh, NC. Reporting to the Manager, this role requires the ability to manage a high volume of calls and emails while maintaining accuracy, professionalism, and responsiveness. The ideal candidate is adaptable, resourceful, and able to quickly shift focus to address urgent or unexpected issues.
The ASC also serves as a key contributor in identifying trends, recurring issues, and other insights to support meetings, process improvements, and organizational initiatives.
 
Responsibilities
  • Respond promptly and professionally to customer inquiries via phone and email.
  • Process orders, returns, and credits accurately and efficiently.
  • Troubleshoot and resolve customer issues and complaints to ensure satisfaction.
  • Collaborate with cross-functional teams (e.g., Sales, Finance) to resolve customer concerns.
  • Provide feedback to management on recurring issues, patterns, and customer trends.
  • Build and maintain strong customer relationships through clear, empathetic communication.
  • Meet or exceed established KPIs and performance goals.
Requirements
  • 3+ years of experience in an Account Services or Customer Support role; knowledge of manufacturing processes—warehouse, shipping, logistics, etc.—is a plus.
  • Self-starter with the ability to learn quickly and work independently with minimal supervision.
  • Intermediate to advanced proficiency in Microsoft Excel; experience with JD Edwards is desirable.
  • Ability to thrive in a fast-paced environment and meet tight deadlines.
  • Openness to change and commitment to continuous learning.
  • Strong critical thinking and problem-solving skills with the ability to analyze and resolve challenges creatively and effectively.
  • Exceptional written and verbal communication skills; able to communicate courteously and clearly with customers and internal teams.
  • Willingness to “roll up your sleeves” and work collaboratively in a hands-on capacity.
 

What Martin Marietta Materials employees say

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About Martin Marietta

Sourced by ZipRecruiter

Martin Marietta is an American-based company and a leading supplier of building materials - including aggregates, cement, ready mixed concrete and asphalt.

Industry

Coal, metals and minerals mining

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US

Year founded

1994

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