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Account Services Director Jobs (NOW HIRING)

Brivo

Account Services Specialist

Bethesda, MD

$23 - $26/hr

Key Responsibilities The role involves a mix of administrative tasks, direct communication, and ... Managing all account service activities, communicating with internal stakeholders and resellers ...

Brivo

Account Services Specialist

Austin, TX

$23 - $26/hr

Key Responsibilities The role involves a mix of administrative tasks, direct communication, and ... Managing all account service activities, communicating with internal stakeholders and resellers ...

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$58.5K

$113.3K

$190K

How much do account services director jobs pay per year?

As of Jun 11, 2026, the average yearly pay for account services director in the United States is $113,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $122,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Services Director, and why are they important?

To thrive as an Account Services Director, you need deep experience in client relationship management, strategic account planning, and a relevant bachelor's degree, often in business, marketing, or communications. Familiarity with CRM software, project management tools, and analytics platforms is typically required, along with experience in budgeting and reporting systems. Exceptional leadership, problem-solving, and communication skills help you motivate teams and build strong client partnerships. These abilities are crucial for delivering client satisfaction, driving business growth, and ensuring seamless execution of projects.

How does an Account Services Director typically collaborate with other departments to achieve client goals?

An Account Services Director works closely with teams such as creative, strategy, and production to ensure client objectives are met efficiently and effectively. They act as a central point of communication, translating client needs into actionable tasks for internal teams and ensuring alignment throughout the project lifecycle. Regular cross-departmental meetings and updates help maintain clear expectations and foster a collaborative environment, which is key to delivering successful campaigns and building long-term client relationships.

What does an Account Services Director do?

An Account Services Director leads the account management team within an organization, often in advertising, marketing, or client services industries. Their primary responsibility is to oversee client relationships, ensure client satisfaction, and drive business growth by identifying new opportunities. They coordinate between clients and internal teams, manage account budgets, and develop strategies to meet client objectives. Additionally, they mentor account managers, oversee project delivery, and ensure that all work aligns with the client’s expectations and the company’s goals.

What is the difference between Account Services Director vs Account Manager?

AspectAccount Services DirectorAccount Manager
ResponsibilitiesOversees multiple client accounts, develops strategic plans, manages teams, and ensures client satisfaction at a high level.Manages individual client accounts, maintains relationships, and executes day-to-day account activities.
Required CredentialsBachelor’s degree, experience in account management, leadership skills, and industry-specific knowledge.Bachelor’s degree, strong communication skills, and experience in client service.
Work EnvironmentTypically in an office setting, leading teams and coordinating with senior management.Often in client-facing roles, working directly with clients and internal teams.

The main difference between an Account Services Director and an Account Manager lies in scope and leadership. The Director oversees multiple accounts and strategic initiatives, while the Manager focuses on individual client relationships and daily operations. Both roles require relevant experience and industry knowledge, but the Director holds a higher-level, strategic position within the organization.

What cities are hiring for Account Services Director jobs? Cities with the most Account Services Director job openings:
What are the most commonly searched types of Account Services jobs? The most popular types of Account Services jobs are:
What states have the most Account Services Director jobs? States with the most job openings for Account Services Director jobs include:
Account Services Director jobs near you

Director of Student Account Services

University of Montana / Helena College / University of Montana Western

Missoula, MT • On-site

$100K - $110K/yr

Full-time

Retirement

Posted 14 days ago

Job description

Salary: $100,000.00 - $110,000.00 Annually
Location : Missoula Mountain Campus
Job Type: Contract Professional Full-time
Job Number: 202400575
Department: Business Services, University of Montana
Opening Date: 01/28/2026
FLSA: Exempt
Description
ZRG has been engaged to recruit the Director of Student Account Services. The Director of Student Account Services oversees the Student Account Services functions of the University of Montana, including the payment phase of the registration process and application of all financial aid which requires experience administering student accounts and knowledge of FERPA.
The Director of Student Account Services develops and implements policy regarding student accounts and is responsible for all areas of the University's Student Accounts Receivable system. As a critical integrated service area of the University, the Director of Student Accounts position requires working cooperatively and collaboratively with many various personnel and departments across the University of Montana to maximize a positive student experience, financial performance, creativity, and problem solving, to achieve the best possible results.
Examples of Duties and Responsibilities
  • The Director of Student Account Services manages Student Accounts, Student Accounts Receivable Collections, Cashiering, and other Accounts Receivable functions and interacts with students, faculty and other employees as well as external funding entities to help ensure procedures are streamlined, efficient and meet university standards.
  • Collaborates with financial aid, registrar and other offices to resolve issues with student accounts in a timely fashion, especially during high volume times of the year.
  • Works in conjunction with financial aid with the Return of Title IV funds for federal financial aid funds, and ensuring student refunds are accurate and timely and in accordance with all local, state and federal regulations.
  • Reviews financial accounting reports to ensure accuracy and timeliness of student account transactions; oversees the student appeal process (including updates to student accounts); monitors student account charge-offs and oversees activities with the student account payment plans.
  • Responsible for hiring, disciplinary actions, mentoring, evaluating and supervising the Associate Director of Student Accounts, Student Accounts Specialists and Treasury Staff. Additionally, The Director of Student Account Services provides oversight and leadership for their employees. The Director of Student Account Services evaluates performance of the individuals supervised, as well as the team as a whole.
  • The Director of Student Account Services is responsible for the following supervisory, policy and other responsibilities:
  • Supervising and reviewing the functions related to the cash receivables of the University including, but not limited to, student accounting and third party payment transactions;
  • Supervising and reviewing the function and performance of staff and activities within Student Account Services;
  • Assists with the development and implementation of policies and procedures;
  • Supervising the certification of students who qualify for legislatively established tuition and fee exemptions;
  • Reconciling general ledger accounts that include student receivables;
  • Supervising the daily operation of bank deposits;
  • Ensuring employees are trained in the areas of student financials and accounts receivable/billing processing;
  • Coordinating with external cash processing vendors on student payment plans and preparing reconciliation to student receivables;
  • Preparing and discussing employee reviews and planning;
  • Assist in the preparation of various financial reports and statements;
  • Other duties as assigned by supervisor.

Minimum Qualifications
  • Bachelor's degree in business, finance or related field;
  • Five or more years of experience at a similar institution of higher education;
  • Management and supervisory experience in a finance/customer service environment;

Required Skills
  • Knowledge of complex integrated enterprise resource management software such as Ellucian/Banner Finance, Ellucian/Banner Student, and other Ellucian products to produce accurate billing statements and provide excellent student support;
  • Knowledge and experience with ECSI loan servicing system;
  • Knowledge of PC software (Word, Excel, Access, Outlook, PowerPoint) Including advanced Excel skills, such as Vlookup, Index, Pivot Tables;
  • Experience with an third-party payment tool, such as Touchnet or Nelnet ePayment;
  • Experience with implementing student retention strategies;
  • Knowledge of IRS rules to supervise/generate and distribute form 1098-T to students.

Preferred Skills
  • Aptitude for interpreting and communicating financial data to individuals from a non-financial background;
  • Successful experience managing multiple projects and priorities proactively;
  • Analytical and problem solving skills;
  • Proficient in preparing, formatting, and reviewing business correspondence and reports, including publicly published materials (i.e. website, catalog);
  • Possess highly developed interpersonal, communication, presentation and organizational skills and the ability to draw from experience in creating creative solutions to meet the University's objectives and serve students while maintaining compliance with applicable rules and regulations;
  • Ability to treat sensitive information with discretion, demonstrate tact and diplomacy possess excellent negotiation skills, and be able to make decisions supported by policy;
  • Highly developed ability to prioritize and arrange job assignments;
  • Excellent analytical and problem solving skills;
  • Proficient in oral and written English communications;
  • Ability to work independently and meet deadlines or as part of a team, and be adaptable to changing job requirements and deadlines;
  • Student-centered focus and work ethic;
  • Ability to actively foster a respectful, positive work environment that welcomes all persons;
  • Demonstrated interest in developing financial literacy skills among students.

Additional Information
Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package including insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
Application Instructions
Please apply through LinkedIn:
The Affiliation of the University of Montana (UM Affiliation) is an equal opportunity employer. UM Affiliation does not discriminate against any applicant on the basis of protected class status as described in UM's non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans' or disabilities preference in accordance with state law.
Criminal Background Investigation is required prior to the offer of employment. In accordance with university regulations, finalists for this position will be subject to criminal background investigations.
References: References not listed on the application materials may be contacted; notice may be provided to the applicant. UM partners with SkillSurvey for reference checking. Applicants may receive emails from SkillSurvey to submit reference information.
Testing: Individual hiring departments within the UM Affiliation may elect to administer pre-employment tests, which are relevant to essential job functions.
Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM and all affiliated campuses, as legally required (e.g., Form I-9). The University of Montana will require proof of authorization to work in the United States before final hiring. Due to the September 19, 2025 Presidential Proclamation and related guidance from USCIS and the Department of State, the University may be limited in its ability to offer H-1B sponsorship. At this time, we are unable to sponsor new H-1B visas that require payment of the additional fee introduced by the Proclamation.
The University of Montana offers a wide variety of benefits. Please visit the for full information or contact our office if you have additional questions.

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