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Account Services Director Jobs (NOW HIRING)

LT

Account Director

Phoenix, AZ · On-site

Account Director - Account Services Position Overview The Account Director (AD) is a senior client leader responsible for the strategic oversight and growth of a book of client accounts. This role ...

Miami Dade College

Account Services Coordinator

Miami, FL · On-site

$25.29 - $31.61/hr

... The Account Services Coordinator performs and reviews daily and monthly reconciliation of ... Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ...

Endygo

Account Services Representative

Arlington, TX · On-site

Our wholesale accounts and direct-to-consumer websites are growing rapidly, and we are looking to expand our account services team in order to provide responsive services to our customers. Our ...

On

Head of Key Account Services

Portland, OR

... as direct ship, drop ship, and pack by store. * Cross-Functional Advocacy: Advocate for Key ... the Director of Account Services. Your Story: * Extensive progressive experience in customer ...

Nahan

Account Director

Saint Cloud, MN · On-site

Director of Account Services FLSA Status: Exempt Shift: Remote/Hybrid- 1 Day in Office Wage Range: $110,000-$130,000 *Base pay is based on job-related skills, experience, credentials, role scope, and ...

Nahan

Account Director

Saint Cloud, MN · On-site +1

Director of Account Services FLSA Status: Exempt Shift: Remote/Hybrid- 1 Day in Office Wage Range: $110,000-$130,000 *Base pay is based on job-related skills, experience, credentials, role scope, and ...

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Account Services Director information

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$113.3K

$190K

How much do account services director jobs pay per year?

As of Jul 23, 2026, the average yearly pay for account services director in the United States is $113,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $122,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Services Director, and why are they important?

To thrive as an Account Services Director, you need deep experience in client relationship management, strategic account planning, and a relevant bachelor's degree, often in business, marketing, or communications. Familiarity with CRM software, project management tools, and analytics platforms is typically required, along with experience in budgeting and reporting systems. Exceptional leadership, problem-solving, and communication skills help you motivate teams and build strong client partnerships. These abilities are crucial for delivering client satisfaction, driving business growth, and ensuring seamless execution of projects.

How does an Account Services Director typically collaborate with other departments to achieve client goals?

An Account Services Director works closely with teams such as creative, strategy, and production to ensure client objectives are met efficiently and effectively. They act as a central point of communication, translating client needs into actionable tasks for internal teams and ensuring alignment throughout the project lifecycle. Regular cross-departmental meetings and updates help maintain clear expectations and foster a collaborative environment, which is key to delivering successful campaigns and building long-term client relationships.

What jobs in the US pay 300,000 a year?

An Account Services Director can earn $300,000 or more annually, especially with extensive experience, leadership skills, and in large organizations or industries like finance, technology, or consulting. High-level executive roles such as VP or Director positions often reach or exceed this salary level, particularly with bonuses and incentives included.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior account director, media director, or advertising agency executive often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like media planning software and analytics platforms.

Is Account Director a high position?

An Account Director is a senior-level role responsible for managing client relationships, overseeing account teams, and driving business growth. It is generally considered a high position within marketing, advertising, or sales organizations, often requiring extensive experience and leadership skills.

How much do account directors earn?

Account Directors typically earn between $80,000 and $150,000 annually, depending on experience, industry, and location. Senior roles with extensive client management responsibilities or in large firms can exceed this range, often including bonuses and benefits.

What does an Account Services Director do?

An Account Services Director leads the account management team within an organization, often in advertising, marketing, or client services industries. Their primary responsibility is to oversee client relationships, ensure client satisfaction, and drive business growth by identifying new opportunities. They coordinate between clients and internal teams, manage account budgets, and develop strategies to meet client objectives. Additionally, they mentor account managers, oversee project delivery, and ensure that all work aligns with the client’s expectations and the company’s goals.

What is the difference between Account Services Director vs Account Manager?

AspectAccount Services DirectorAccount Manager
ResponsibilitiesOversees multiple client accounts, develops strategic plans, manages teams, and ensures client satisfaction at a high level.Manages individual client accounts, maintains relationships, and executes day-to-day account activities.
Required CredentialsBachelor’s degree, experience in account management, leadership skills, and industry-specific knowledge.Bachelor’s degree, strong communication skills, and experience in client service.
Work EnvironmentTypically in an office setting, leading teams and coordinating with senior management.Often in client-facing roles, working directly with clients and internal teams.

The main difference between an Account Services Director and an Account Manager lies in scope and leadership. The Director oversees multiple accounts and strategic initiatives, while the Manager focuses on individual client relationships and daily operations. Both roles require relevant experience and industry knowledge, but the Director holds a higher-level, strategic position within the organization.

What cities are hiring for Account Services Director jobs? Cities with the most Account Services Director job openings:
What are the most commonly searched types of Account Services jobs? The most popular types of Account Services jobs are:
What states have the most Account Services Director jobs? States with the most job openings for Account Services Director jobs include:
Account Services Director jobs near you

Account Director

LT

Phoenix, AZ • On-site

Full-time

Posted 8 days ago

Job description

Account Director - Account Services

Position Overview

The Account Director (AD) is a senior client leader responsible for the strategic oversight and growth of a book of client accounts. This role balances client satisfaction, revenue performance, and team leadership, ensuring that all campaigns and initiatives are executed with excellence. The AD acts as the primary strategic partner for clients, guiding account teams and cross-functional agency resources to deliver integrated marketing strategies and tactics. The AD is ultimately responsible for each account's success, understanding the clients' business and anticipating their needs, becoming a trusted, indispensable partner.

Account Services plays a central role in our agency's success. We are expected to be proactive, solution-oriented client advisors who bring structure to complexity, help clients make confident decisions, and lead internal teams with clarity and accountability.

Key Responsibilities

  • Lead a book of client accounts, ensuring strategic direction and overall client satisfaction.
  • Develop and execute account strategies that drive revenue growth, including identifying and leading in-account growth opportunities that align client goals and agency priorities.
  • Negotiate, manage, and forecast revenue for Statements of Work (retainers and projects) and Change Orders.
  • Manage and mentor a team of Senior Account Managers/Account Managers and Account Coordinators (typically, 2-4 direct reports), fostering leadership, professional development, accountability, and collaboration.
  • Oversee project delivery, ensuring that all campaigns and initiatives meet deadlines, budgets, and quality standards.
  • Serve as an escalation point for client issues, resolving conflicts when possible and partnering with Account Services leadership as needed.
  • Manage client expectations with the ability to recognize critical issues and resolve them strategically and diplomatically.
  • Collaborate closely with creative, content, strategy, media, growth marketing and public relations teams to ensure campaigns and initiatives reflect the client's objectives and agency standards.
  • Monitor account performance, ensuring regular reporting and insights to clients and internal leadership.
  • Champion agency processes, tools, and best practices to optimize team efficiency and client outcomes.
  • Contribute to agency culture by modeling accountability, leadership, creativity, strategy, and a client-centric mindset.
  • Understand client industries, goals and internal pressures, and marketing trends to act as a thought leader and trusted partner.

Performance Metrics / Success Criteria

  • Achievement of assigned account revenue goals and growth objectives across book of accounts.
  • Improve client satisfaction scores and retention rates.
  • Delivery of high-quality campaigns/initiatives on time and within approved scope and budget.
  • Team engagement, retention, and development within the account services pod.

Required Skills & Experience

  • Proven success leading performance-driven marketing campaigns, translating insights into measurable KPI gains and retention across paid and owned channels.
  • 6+ years of experience in account services or client management within a full-service or digital-focused agency (or corporate marketing team).
  • 1+ years of experience managing direct reports (or equivalent formal people-management responsibility), including coaching, performance feedback, and accountability.
  • Demonstrated ability to manage multiple accounts of varying size and complexity in a fast-paced environment.
  • Experience in developing goals and requirements, project plans, and managing budgets.
  • Strong leadership, mentorship, team management, and client relationship skills.
  • Proven experience driving in-account growth and delivering strategic marketing solutions.
  • Deep understanding of integrated marketing, including digital (online media, apps, websites, SEO, social media, etc) and traditional channels (PR, creative, offline media, etc.).
  • Exceptional communication (oral and written), presentation, leadership, and relationship-building skills.
  • Proficiency with project management (agile methodology preferred), reporting, and CRM tools.
  • Advanced problem-solving skills and a solution-oriented approach to client and team management.
  • Driven to accept responsibility and accountability for work while seeking opportunities for additional challenges and growth.

Reporting Lines & Team Structure

  • Reports to: VP of Account Services
  • Direct Reports: Senior Account Managers/Account Managers and Account Coordinators (2-4 per pod).
  • Collaborates with: Leadership, Creative, Strategy, Media, Operations, Web Development, and other cross-functional teams.

Growth & Development Opportunities

  • Exposure to agency leadership, strategic planning, and high-profile client accounts.
  • Career path toward VP of Account Services or broader leadership roles within the agency.
  • Opportunity to shape account strategy, team processes, and agency culture.

Culture & Values

Our Account Directors are expected to model accountability, drive exceptional client outcomes, and contribute to a culture where teams and clients succeed together.