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Key Accounts Coordinator Jobs (NOW HIRING)

Key Account Coordinator Full-Time | St. Louis, MO | In-Office | Limited Travel About PFI InStore PFI InStore designs and manufactures retail displays, fixtures, and merchandising solutions for ...

Key Accounts Coordinator

Minneapolis, MN · On-site

$22.21 - $27.43/hr

... key regional and national customer partners (on & off premise). The coordinator will help drive executional excellence across major chain accounts by managing promotional materials, tracking ...

Coordinator, Key Accounts

Cicero, IL · On-site

$22.21 - $30.04/hr

... key regional and national customer partners (on & off premise). The coordinator will help drive executional excellence across major chain accounts by managing promotional materials, tracking ...

This role supports the execution and coordination of key accounts rather than owning the strategic direction of the account. Success requires strong organization, communication, accuracy ...

Serves as the internal advocate for key accounts, coordinating with various utility departments-including Engineering, Operations, and Billing-to resolve complex issues related to power quality ...

Accounts Coordinator

Honolulu, HI · On-site

$19.75 - $25.75/hr

Key Responsibilities Client Support & Communication * Assist Sales Reps with client communications ... Account Coordinators who demonstrate strong communication, organization, client readiness, and ...

Accounts Coordinator

Honolulu, HI · On-site

$19.75 - $25.75/hr

Key Responsibilities Client Support & Communication * Assist Sales Reps with client communications ... Account Coordinators who demonstrate strong communication, organization, client readiness, and ...

Accounts Coordinator

Honolulu, HI

$19.75 - $25.75/hr

Key Responsibilities Client Support & Communication * Assist Sales Reps with client communications ... Account Coordinators who demonstrate strong communication, organization, client readiness, and ...

National Accounts Coordinator

Aurora, CO · On-site

$20 - $26.25/hr

Drive business within National and Key Accounts to help achieve the $32m AOP target for Hospitality ... Coordinator, Sales Coordinator, or in a customer-facing hospitality environment. * High-level ...

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Key Accounts Coordinator information

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How much do key accounts coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for key accounts coordinator in the United States is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $29.09 per hour, depending on experience, location, and employer.

What is a key accounts coordinator?

Key Accounts Coordinators are professionals who manage relationships with a company's most important clients, known as key accounts. Their primary role is to ensure customer satisfaction by addressing client needs, coordinating with internal teams, and facilitating smooth communication between the company and its key clients. They often handle contract renewals, resolve issues promptly, and work to maximize client retention and revenue growth. By understanding both the client's business and their company's offerings, Key Accounts Coordinators play a vital role in maintaining long-term, profitable relationships.

How does a key accounts coordinator typically collaborate with sales and customer service teams to ensure client satisfaction?

A Key Accounts Coordinator works closely with both the sales and customer service teams to manage and nurture relationships with key clients. They facilitate communication between internal departments to address client needs, resolve issues promptly, and ensure that agreed-upon service levels are met. Regular meetings, shared updates, and collaborative problem-solving are common practices, allowing the coordinator to proactively identify potential challenges and maintain high levels of client satisfaction. This cross-functional teamwork is essential for retaining major accounts and supporting the overall growth of the business.

What are the key skills and qualifications needed to thrive as a key accounts coordinator, and why are they important?

To thrive as a Key Accounts Coordinator, you need strong organizational abilities, attention to detail, and a background in business, sales, or customer service, often supported by a relevant degree. Familiarity with CRM systems, order processing software, and Microsoft Office Suite is typically required. Exceptional communication, relationship-building, and problem-solving skills help you manage client expectations and resolve issues efficiently. These skills ensure smooth account management, customer satisfaction, and the retention of valuable clients for the business.

What is the difference between Key Accounts Coordinator vs Sales Coordinator?

AspectKey Accounts CoordinatorSales Coordinator
Primary FocusManaging key client accounts and building long-term relationshipsSupporting sales team activities and processing sales orders
Customer InteractionHigh interaction with key clientsSupport role with less direct client contact
Required SkillsAccount management, communication, negotiationAdministrative skills, CRM familiarity, coordination
Work EnvironmentClient-focused, often in B2B settingsOffice-based, sales support environment

While both roles support sales functions, the Key Accounts Coordinator primarily manages relationships with key clients, ensuring their needs are met and fostering loyalty. The Sales Coordinator provides administrative and logistical support to the sales team, focusing on order processing and coordination. Understanding these differences helps in choosing the right career path or job search focus.

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Infographic showing various Key Accounts Coordinator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $53,442 per year, or $25.7 per hour.

Key Accounts Coordinator

Hazelwood, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Job description

Description:

Key Account Coordinator


Full-Time | St. Louis, MO | In-Office | Limited Travel


About PFI InStore

PFI InStore designs and manufactures retail displays, fixtures, and merchandising solutions for leading brands and retailers. We’re a fast-paced, collaborative, technology-forward organization where employees are encouraged to take ownership, solve problems, and continuously improve.


The Opportunity

PFI InStore is looking for a highly organized, analytical, and solution-driven Key Account Coordinator to support our Walmart business.


This role provides day-to-day support for a key strategic account, working closely with the Key Account Director, sales team, Walmart contacts, and internal departments to keep customer requests, orders, projects, and commitments moving accurately and on time. We’re looking for a critical thinker—not simply a task taker. The ideal candidate asks questions, investigates issues, connects the dots across systems and departments, anticipates problems, and brings solutions—not just problems.


What You'll Do

  • Support the day-to-day Walmart account and respond to customer questions and requests.
  • Manage orders from purchase order through completion, monitoring status, changes, backorders, and potential delays.
  • Investigate issues, identify root causes, and coordinate solutions across internal teams.
  • Partner with Sales, Operations, Production, Purchasing, Shipping, Finance, and Project Management to meet      customer expectations.
  • Prepare reports, analyze account data, and maintain accurate customer and order information.
  • Support quotes, pricing requests, customer meetings, account reviews, and sales initiatives.
  • Proactively track open items and follow through until resolution.
  • Identify opportunities to improve processes, efficiency, accuracy, and responsiveness.
  • Use technology, automation, and AI tools where appropriate to improve productivity.

What We're Looking For

  • Associate’s degree required; Bachelor’s degree preferred.
  • 1–3 years of experience in customer service, account coordination, sales support, order management,      logistics, or a related field.
  • Strong critical-thinking, problem-solving, and research skills.
  • Exceptional organization, attention to detail, urgency, and follow-through.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and work effectively across departments.
  • Strong computer skills and the ability to quickly learn CRM, ERP, and customer platforms.
  • Strong Microsoft Excel skills preferred.
  • Experience with Retail Link, SPS Commerce, Coupa, PULSE, EDI, or similar platforms is a plus.
  • Walmart or large-retailer experience is a strong plus.
  • Manufacturing, logistics, warehousing, or retail-display experience is beneficial.



Requirements:

What Success Looks Like


You’ll succeed in this role if you think ahead, take ownership, investigate before escalating, connect the dots, communicate proactively, and keep multiple priorities moving without losing attention to detail.

Benefits

PFI InStore offers:

  • Health, dental, and vision insurance
  • Term life insurance
  • Short- and long-term disability
  • 401(k)
  • Accident insurance
  • Cancer care coverage
  • Hospital indemnity coverage

Insurance benefits are available beginning the first of the month following the employee’s first full month of employment.

PFI InStore is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.