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Account Operations Manager Jobs in Massachusetts

ESS Education

Account Manager

Boston, MA · On-site

$55K/yr

The Account Manager is responsible for managing the overall daily operations, activities, and staff in assigned school districts throughout the Boston, MA area , acting as a liaison between ESS staff ...

gulfeagle

Operations Manager

Harwich, MA · On-site

Operations Manager Summary: Gulfeagle Supply is searching for an inspired leader that is prepared ... Health Savings Accounts * Employee Discount Programs * and more! This Job Summary indicates the ...

gulfeagle

Operations Manager

Harwich, MA

Operations Manager Summary: Gulfeagle Supply is searching for an inspired leader that is prepared ... Health Savings Accounts * Employee Discount Programs * and more! This Job Summary indicates the ...

Gulfeagle Supply

Operations Manager

Harwich, MA · On-site

In this role, the Operations Manager will support the Branch Manager in leading, managing, and ... Health Savings Accounts * Employee Discount Programs * and more! This Job Summary indicates the ...

GULFEAGLE SUPPLY

Operations Manager

Harwich, MA

In this role, the Operations Manager will support the Branch Manager in leading, managing, and ... Health Savings Accounts * Employee Discount Programs * and more! This Job Summary indicates the ...

GULFEAGLE SUPPLY

Operations Manager

Harwich, MA · On-site

In this role, the Operations Manager will support the Branch Manager in leading, managing, and ... Health Savings Accounts * Employee Discount Programs * and more! This Job Summary indicates the ...

Cedars Mediterranean Foods

Operations Manager

Haverhill, MA · On-site

$90K - $110K/yr

... Manager to oversee food manufacturing operations at our Haverhill facility. If you have a strong ... Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance ...

Amazon

Operations Manager

Taunton, MA · On-site

We hire Operations Managers based on location preference and the business' current openings. Key ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

$85K - $100K/yr

The Manager, Operations leads the day-to-day execution of the operations function, ensuring client ... Partner with team to deliver proof-of-concept (test) accounts, scheduling and training to support ...

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

$85K - $100K/yr

The Manager, Operations leads the day-to-day execution of the operations function, ensuring client ... Partner with team to deliver proof-of-concept (test) accounts, scheduling and training to support ...

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

$85K - $100K/yr

The Manager, Operations leads the day-to-day execution of the operations function, ensuring client ... Partner with team to deliver proof-of-concept (test) accounts, scheduling and training to support ...

Amazon

Operations Manager

Plymouth, MA · On-site

We hire Operations Managers based on location preference and the business' current openings. Key ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

Amazon

Operations Manager

Middleborough, MA · On-site

We hire Operations Managers based on location preference and the business' current openings. Key ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

Red Oak Sourcing

$78K - $141K/yr

Bachelor's Degree; minimum of 3+ years of experience working in an agile business environment, operations, analytics, account management or a relevant field * Demonstrated strong aptitude for ...

Amazon

Operations Manager

Middleborough, MA · On-site

We hire Operations Managers based on location preference and the business' current openings. Key ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

Amazon

Operations Manager

Salem, MA · On-site

We hire Operations Managers based on location preference and the business' current openings. Key ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25/hr

Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25 - $26/hr

Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

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All JobsAccount Operations JobsAccount Operations Manager JobsAccount Operations Manager Jobs in Massachusetts

Account Operations Manager information

See Massachusetts salary details

$32.2K

$71.9K

$115.8K

How much do account operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for account operations manager in Massachusetts is $71,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $85,700.00 per year, depending on experience, location, and employer.

What does an account operations manager do?

An Account Operations Manager oversees the daily operations related to client accounts within a company. Their role involves coordinating between sales, customer service, and operations teams to ensure client needs are met efficiently. They are responsible for streamlining processes, resolving client issues, and optimizing account performance. Additionally, Account Operations Managers analyze data to improve workflows and maintain strong client relationships, ensuring overall satisfaction and retention.

What are the key skills and qualifications needed to thrive as an account operations manager?

To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.

What are some common challenges faced by account operations managers, and how can they be addressed?

Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.

Is an account operations manager a high paying job?

An account operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing account processes and team coordination.

What are popular job titles related to Account Operations Manager jobs in Massachusetts?

For Account Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Account Operations Manager jobs in Massachusetts look for?

The top searched job categories for Account Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Account Operations Manager jobs?

Cities in Massachusetts with the most Account Operations Manager job openings:

Account Operations Manager jobs near you
Infographic showing various Account Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,879 per year, or $34.6 per hour.

Account Manager

Boston, MA • On-site

ESS Education
10K+ employees
Learn more about ESS Educationexternal

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

At ESS our motto is, “Every day counts!” We take opportunities every day to grow and better our company as well as our employees.


OVERVIEW: The Account Manager is responsible for managing the overall daily operations, activities, and staff in assigned school districts throughout the Boston, MA area, acting as a liaison between ESS staff members, school district administrators and the corporate office to ensure the delivery of quality services.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Conduct site-visits and meetings with ESS clients within the district.
  • Serve as point of contact with each client and ESS management in all matters relating to contract and account operations.
  • Manage and motivate staff, including hiring, firing, disciplinary management, and recognition duties.
  • Assist with presentations to the school board of education.
  • Train, direct, and appraise staff.
  • Make daily schedules for proper manpower utilization.
  • Develop and implement recruiting efforts for clients, such as job fairs and special hiring events.
  • Provide exceptional customer service by providing solutions to issues in a professional and empathetic manner.
  • Other duties as assigned by Regional Manager.


QUALIFICATIONS AND EXPERIENCE:

  • Minimum of one years of experience in management or a leadership role.
  • Excellent interpersonal skills, communication skills, and problem-solving skills.
  • Familiarity with management reports.
  • Must interact well with others.
  • Ability to prioritize and multi-task.
  • Ability to work in a fast-paced environment.
  • Maintain high ethical standards, integrity, and confidentiality.


ESS ADVANTAGES:

  • Health insurance (medical, dental, vision, disability)
  • 401(k)
  • PTO (sick, vacation, holidays, Mental health day, Volunteer time off)
  • Mileage reimbursement


Physical Requirements & Work Environment

Physical requirements may vary by assignment and location. Duties may include a combination of sitting, standing, and walking, as well as general use of hands and arms. Close vision is required for computer and detailed work.

Work is typically performed in a moderate-noise environment (e.g., office or school setting with light activity).


About ESS

ESS specializes in placing qualified K-12 personnel in daily, long-term, and permanent school district positions, including substitute teachers, aides, and other school support staff. With more than 900 school district partners nationwide, ESS supports over 5.5 million students each day. Since 2000, we’ve helped improve student achievement while providing meaningful opportunities for passionate educators. Our employees enjoy flexible schedules, comprehensive training, benefits, and ongoing professional development. Learn more at ESS.com.

Equal Opportunity & Inclusion

ESS is committed to fostering a diverse, inclusive, and respectful workplace where all employees can succeed.

ESS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.

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