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Technical Support Engineer Jobs in Texas (NOW HIRING)

We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...

We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...

... Support Engineer for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level III Technical support for internal and remote ...

New

The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences.

Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences.

Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences.

Senior Technical Support Engineer

Plano, TX · On-site +1

$90K - $110K/yr

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...

Showing results 41-60

Technical Support Engineer information

See Texas salary details

$34.9K

$73.6K

$111.3K

How much do technical support engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for technical support engineer in Texas is $73,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $91,800.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What are the most commonly searched types of Technical Support Engineer jobs in Texas?

The most popular types of Technical Support Engineer jobs in Texas are:

What job categories do people searching Technical Support Engineer jobs in Texas look for?

The top searched job categories for Technical Support Engineer jobs in Texas are:

What cities in Texas are hiring for Technical Support Engineer jobs?

Cities in Texas with the most Technical Support Engineer job openings:

Infographic showing various Technical Support Engineer job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $73,631 per year, or $35.4 per hour.

Technical Support Engineer

Mckinney, TX • On-site

Raytheon
Guided Missile and Space Vehicle Manufacturing • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


RTX rating

8.2

Company rating: 8.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz


Job description

Date Posted:

2026-08-26

Country:

United States of America

Location:

US-TX-MCKINNEY-513WM ~ 2501 W University Dr ~ WING M BLDG

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon Engineers design, produces, and builds new technologies and enhances existing capabilities to solve our customers’ most complex challenges.  The Apertures and Radio Frequency Department is a team of engineers responsible for electrical design and development of RF products within Raytheon.  Our charter is to provide expertise in sub-systems engineering, RF and radome design, digital apertures, antenna ranges and module tests.  

We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad range of threats.  The role includes knowledge of RF product testing and associated RF test equipment, typically obtained through a University Degree program, or through work experience.  May have practical knowledge of projects, programs and systems with the ability to make enhancements in daily work. 

This is a first shift position and is an onsite role, located in McKinney, TX.

What You Will Do:

  • Work with multi-disciplined teams of engineers, assemblers, and technicians.
  • Perform electrical engineering functions involving the layout, building, testing, troubleshooting, repairing and modification of electronic or electro-mechanical devices, assemblies, subsystems, and systems. 
  • Perform analysis on production data, to determine root cause analysis of failures.
  • Be involved in planning and executing of rework of production assemblies.
  • Coordinate and execute tasks in Raytheon antenna ranges, maintain and standardize range infrastructure to meet program requirements.
     

Qualifications You Must Have:

  • Typically requires a degree in Science,Technology, Engineering or Mathematics (STEM) and less than 2 years of prior relevant experience to include any combination of the following:
    • Experience with RF fundamentals, such as the RF electro-magnetic spectrum, propagation delay, and RF components.
    • Experience with antenna measurement patterns and how antennas work.
    • Experience with decibels (dB’s) and / or dBm values with respect to equivalent power levels in Watts.

Qualifications We Prefer:

  • A master’s degree in science, Technology, Engineering, or Mathematics (STEM)
  • Strong RF experience and knowledge of microwave theory.
  • Ability to build positive relationships and craft clear communication in and out of direct team members.
  • Focus on results with the ability to drive tasks to closure.
  • Active DoD Secret clearance with investigation within last five years.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

This position offers relocation based on candidate eligibility.

Learn More & Apply Now!

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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About RTX

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing, it services, aerospace product and parts manufacturing and engineering professional services

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

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