Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Technical Support Engineer
Richardson, TX · On-site
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Technical Support Engineer
Richardson, TX · On-site
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Technical Support Engineer
Plano, TX · On-site
Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...
Technical Support Engineer
Plano, TX · On-site
Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Technical Support Engineer
Dallas, TX · On-site
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Technical Support Engineer
Dallas, TX · On-site
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Technical Support Engineer
Plano, TX · On-site
The Technical Support Engineer is the primary level of support, possessing advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on those ...
Technical Support Engineer
Plano, TX · On-site
The Technical Support Engineer is the primary level of support, possessing advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on those ...
Tier II Technical Support Engineer
Plano, TX · On-site
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Tier II Technical Support Engineer
Plano, TX · On-site
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
The Senior Technical Support Engineer will provide technical assistance to customers, diagnose issues, and implement solutions while maintaining records and improving internal tools. Responsibilities ...
The Senior Technical Support Engineer will provide technical assistance to customers, diagnose issues, and implement solutions while maintaining records and improving internal tools. Responsibilities ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...
Technical Support Engineer
Dallas, TX · On-site
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
Technical Support Engineer
Dallas, TX · On-site
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
Technical Support Engineer information
See Dallas, TX salary details
$37.1K - $44.5K
4% of jobs
$44.5K - $51.9K
12% of jobs
$57.4K is the 25th percentile. Wages below this are outliers.
$51.9K - $59.2K
12% of jobs
$59.2K - $66.6K
13% of jobs
The median wage is $72.3K / yr.
$66.6K - $74K
12% of jobs
$74K - $81.4K
9% of jobs
$81.4K - $88.8K
8% of jobs
$94.1K is the 75th percentile. Wages above this are outliers.
$88.8K - $96.1K
9% of jobs
$96.1K - $103.5K
9% of jobs
$103.5K - $110.9K
4% of jobs
$110.9K - $118.3K
10% of jobs
$37.1K
$78.2K
$118.3K
How much do technical support engineer jobs pay per year?
As of Jul 27, 2026, the average yearly pay for technical support engineer in Dallas, TX is $78,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $97,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?
To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.
What Is a Technical Support Engineer?
Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.
How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?
Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
What does a Technical Support Engineer do?
A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Dallas, TX? The most popular types of Technical Support Engineer jobs in Dallas, TX are:
What are popular job titles related to Technical Support Engineer jobs in Dallas, TX? For Technical Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Dallas, TX look for? The top searched job categories for Technical Support Engineer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Technical Support Engineer jobs? Cities near Dallas, TX with the most Technical Support Engineer job openings:
Job description
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Job Description
Technical Support Engineer
On behalf of our client, Procom Services is searching for a Technical Support Engineer for a contract opportunity in Plano, TX.
Technical Support Engineer Job Details
Provide both reactive and proactive assistance to all external customersÂ
Troubleshoot and resolution of open incidentsÂ
Troubleshoot/qualify incidents before escalating into Tier-IIÂ
Liaise with Tier-II, to facilitate feedbackÂ
Record and document all issues related to the customersÂ
The creation of documented solutions for both internal and external support web-pagesÂ
Technical Support Engineer Mandatory Skills
Familiarity with cooperate network infrastructuresÂ
Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)Â
A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.Â
Basic Administration/Maintenance of Microsoft SQL Server.Â
Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)Â
At least two years of full time experience in customer care/customer support.Â
Advanced writing and verbal communication skillsÂ
Ability to multi-task and prioritize job requirementsÂ
Strong personal organization skillsÂ
Bachelors degree preferred, but not required.Â
Technical Support Engineer Start Date
ASAP
Technical Support Engineer Assignment Length
6 months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â