Technical Support Engineer
Dallas, TX · On-site
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Technical Support Engineer
Dallas, TX · On-site
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
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Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Technical Support Engineer
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Technical Support Engineer
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
The Signature Support Engineer (Technical) is a customer-focused expert and is responsible for Salesforce.com's Signature Support handling and execution of Severity 1 and 2 cases, as well as ...
The Signature Support Engineer (Technical) is a customer-focused expert and is responsible for Salesforce.com's Signature Support handling and execution of Severity 1 and 2 cases, as well as ...
Technical Support Engineer
Plano, TX · On-site
Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...
Technical Support Engineer
Plano, TX · On-site
Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...
Technical Support Engineer
Austin, TX · On-site
$70K - $80K/yr
Role Overview As a Technical Support Engineer based in Austin, you will be a trusted technical partner for our customers - owning issues end-to-end, digging into data to find root causes, and ...
Technical Support Engineer
Austin, TX · On-site
$70K - $80K/yr
Role Overview As a Technical Support Engineer based in Austin, you will be a trusted technical partner for our customers - owning issues end-to-end, digging into data to find root causes, and ...
Technical Support Engineer
Plano, TX · On-site
The Technical Support Engineer is the primary level of support, possessing advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on those ...
Technical Support Engineer
Plano, TX · On-site
The Technical Support Engineer is the primary level of support, possessing advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on those ...
Collaborate with engineering to resolve issues * Participate in on-call rotations Have you got what it takes? * Experience in technical support * Knowledge of Windows/Linux * Familiarity with support ...
Collaborate with engineering to resolve issues * Participate in on-call rotations Have you got what it takes? * Experience in technical support * Knowledge of Windows/Linux * Familiarity with support ...
Technical Support Engineer
Richardson, TX · On-site
Collaborate with engineering to resolve issues * Participate in on-call rotations Have you got what it takes? * Experience in technical support * Knowledge of Windows/Linux * Familiarity with support ...
Technical Support Engineer
Richardson, TX · On-site
Collaborate with engineering to resolve issues * Participate in on-call rotations Have you got what it takes? * Experience in technical support * Knowledge of Windows/Linux * Familiarity with support ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Technical Support Engineer
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Technical Support Engineer
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
The Senior Technical Support Engineer will provide technical assistance to customers, diagnose issues, and implement solutions while maintaining records and improving internal tools. Responsibilities ...
The Senior Technical Support Engineer will provide technical assistance to customers, diagnose issues, and implement solutions while maintaining records and improving internal tools. Responsibilities ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Zendesk) Have you got what it takes? * 3+ years of experience as a Product Support Engineer or in a similar technical support role. * Hands-on experience with Windows and Linux, with a solid ...
Zendesk) Have you got what it takes? * 3+ years of experience as a Product Support Engineer or in a similar technical support role. * Hands-on experience with Windows and Linux, with a solid ...
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
Technical Support Engineer information
See Texas salary details
$34.9K - $41.9K
4% of jobs
$41.9K - $48.8K
12% of jobs
$54K is the 25th percentile. Wages below this are outliers.
$48.8K - $55.8K
12% of jobs
$55.8K - $62.7K
13% of jobs
The median wage is $68.1K / yr.
$62.7K - $69.7K
12% of jobs
$69.7K - $76.6K
9% of jobs
$76.6K - $83.6K
8% of jobs
$88.5K is the 75th percentile. Wages above this are outliers.
$83.6K - $90.5K
9% of jobs
$90.5K - $97.4K
9% of jobs
$97.4K - $104.4K
4% of jobs
$104.4K - $111.3K
10% of jobs
$34.9K
$73.6K
$111.3K
How much do technical support engineer jobs pay per year?
As of Jul 15, 2026, the average yearly pay for technical support engineer in Texas is $73,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $91,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?
To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.
What Is a Technical Support Engineer?
Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.
How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?
Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
What does a Technical Support Engineer do?
A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Texas? The most popular types of Technical Support Engineer jobs in Texas are:
What are popular job titles related to Technical Support Engineer jobs in Texas? For Technical Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Texas look for? The top searched job categories for Technical Support Engineer jobs in Texas are:
What cities in Texas are hiring for Technical Support Engineer jobs? Cities in Texas with the most Technical Support Engineer job openings:
What are popular job titles related to Technical Support Engineer jobs in TX? For Technical Support Engineer jobs in TX, the most frequently searched job titles are:
Contractor
Re-posted 14 days ago
Job description
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Job Description
Technical Support Engineer
On behalf of our client, Procom Services is searching for a Technical Support Engineer for a contract opportunity in Plano, TX.
Technical Support Engineer Job Details
Provide both reactive and proactive assistance to all external customers
Troubleshoot and resolution of open incidents
Troubleshoot/qualify incidents before escalating into Tier-II
Liaise with Tier-II, to facilitate feedback
Record and document all issues related to the customers
The creation of documented solutions for both internal and external support web-pages
Technical Support Engineer Mandatory Skills
Familiarity with cooperate network infrastructures
Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)
A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
Basic Administration/Maintenance of Microsoft SQL Server.
Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
At least two years of full time experience in customer care/customer support.
Advanced writing and verbal communication skills
Ability to multi-task and prioritize job requirements
Strong personal organization skills
Bachelors degree preferred, but not required.
Technical Support Engineer Start Date
ASAP
Technical Support Engineer Assignment Length
6 months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.