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Technical Support Engineer Remote Jobs (NOW HIRING)

Composio

Technical Support Engineer

Remote in North America, PST or EST hours. We need real overlap with both coasts and with our ... must per-se * technical support * you have done deeply technical support at a dev tools ...

Coralogix

Technical Support Engineer

San Francisco, CA · On-site +1

$90K - $120K/yr

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...

Jobgether

Our partner is looking for a Technical Support Engineer based in Netherlands. Join a technology ... Comfortable working with remote support tools, diagnostic solutions, and multiple operating systems.

New

Coralogix

Technical Support Engineer

San Francisco, CA · Remote

$90K - $120K/yr

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...

QuickNode

Technical Support Engineer

Hallandale Beach, FL · Remote

$104K - $130K/yr

We are a global remote company with an HQ in Miami, Florida. The Role As a Technical Support Engineer, you will be working on everything from answering simple support requests from potential ...

Jama Software

Technical Support Engineer

As a Technical Support Engineer (TSE) at Jama Software, you'll help customers solve complex ... Self-motivated and comfortable working with limited supervision in a remote-first environment.

Scratch Financial

Technical Support Engineer

$110K - $120K/yr

What We Are Looking For * 4+ years in technical support, support engineering, or a related ... Competitive base salary ranging from $110,000 - $120,000 Scratch is a remote-first company, giving ...

Keyfactor, Inc.

Technical Support Engineer

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type ... * 3+ years of hands-on technical support or engineering experience in a customer-facing ...

Samsara

Technical Support Engineer

Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware ... Our offices are open for those who prefer to work in-person and we also support remote work where ...

Atlas Copco

Technical Support Engineer

Michigan City, IN · On-site +1

Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and ... Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support)

Kantata

Technical Support Engineer

$65K - $75K/yr

Support's objective is to understand the customer's configuration setup and provide context and ... Additional Information This role is remote role within the US. Our Philosophy We know every company ...

Wildix

Technical Support Engineer - USA, Remote

... engineering teams on technical validation and remote diagnostics. * Perform structured network checks, assess PoE and internet readiness, and help onboard new locations. * Provide technical support ...

Transmit Security

Senior Technical Support Engineer

OR · On-site +1

$120K - $160K/yr

We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide ... Flexible Work Environment: Remote work options available for North American candidates.

Kantata

Technical Support Engineer

$65K - $75K/yr

Support's objective is to understand the customer's configuration setup and provide context and ... Additional Information This role is remote role within the US. Our Philosophy We know every company ...

Pliant GmbH

Learn more at www.getpliant.com About the Role We're looking for a (Technical) Support Engineer remote (m/f/d) to strengthen our Support Engineering team by owning the technical investigation and ...

Entrata

Technical Support Engineer

Charleston, WV · Remote

$15.05 - $23.65/hr

Provide technical support and troubleshooting via telephone, ticketing systems, and chat. * Develop ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the Pacific Time zone or Hybrid from Morristown NJ office . This candidate will have technical support ...

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Technical Support Engineer Remote information

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$37.5K

$79K

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How much do technical support engineer remote jobs pay per year?

As of Jul 15, 2026, the average yearly pay for technical support engineer remote in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What cities are hiring for Technical Support Engineer Remote jobs? Cities with the most Technical Support Engineer Remote job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
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What job categories do people searching Technical Support Engineer Remote jobs look for? The top searched job categories for Technical Support Engineer Remote jobs are:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Composio

Remote

Full-time

Posted 14 days ago

Job description

At Composio, we are building infrastructure that allows agents to communicate with the tools you use for work including Github, Gmail, Notion, Salesforce, etc. We are a small team of engineers wrangling problems from context to search, that help us provide the most capable bridge between your agents and your tools.
We raised a $25M Series A from Lightspeed with some incredible angels like Guillermo Rauch (CEO of Vercel), Dharmesh Shah (CTO of Hubspot), Gokul Rajaram. Beginning of this year we 3x our ARR, our customers range from your friends in the YC batch to Wabi, Glean, Zoom and many more.
Location: Remote in North America, PST or EST hours. We need real overlap with both coasts and with our customers.
What you'll do?
  • own the customer support queue end to end - triage, reproduce, fix, ship, close
  • write code daily in Typescript and Python: small fixes, integration tweaks, SDK patches, and whatever the ticket needs
  • bridge customers and engineering with crisp repros, useful Github issues, and the judgment to fix what you can yourself
  • jump into pre-sales conversations when a prospect hits a technical wall and unblock them in real time
  • write public docs and troubleshooting guides for recurring issues
  • own customer health for the accounts you support, especially after hard bugs or sharp edges
  • dogfood Composio to automate ticket triage, customer comms, and runbooks
"Must haves"
if you are very good, nothing is a must per-se
  • technical support
    • you have done deeply technical support at a dev tools, infrastructure, or API company
    • you can read a stack trace, a curl request, and a log line and triangulate the bug
    • you ship code that reaches production
  • customer facing
    • you can run a live debugging call with a senior engineer and keep their trust
    • you are comfortable mixing support, sales-adjacent conversations, and customer success outreach
  • ai native
    • you have built with language models
    • you use LLMs to accelerate triage, repros, and writing fixes
  • typist - you can write docs well and explain complex ideas clearly
  • timezone - you are based in North America in PST or EST hours
  • human - you build trust and admit what you do not know
Optional
  • backend or full-stack engineer who moved toward customer-facing work, or the reverse
  • prior on-call rotation experience
  • contributions to a major open source project
  • started companies or built large side projects

Apply