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Technical Support Engineer Remote Jobs in Quebec

Rivalry

DevOps / SRE Engineer (Remote)

Montreal, QC · On-site +1

Rivalry exists to grow esports, support the people that make up the scene and make matches even ... On a more technical level, your job will be to architect a containerized deployment of our LAMP ...

Mako Fintech

Solutions Engineer

Montreal, QC · Remote

Provide technical support for enterprise customers you've onboarded * Contribute to Mako's success ... Remote, but we also have offices based in Montreal, Toronto and Vancouver Why work for us * Follow ...

Aggreko

Product Specialist - HV Power

Saint-michel, QC · On-site +1

From world-class events that last a few weeks to mining operations and remote communities who rely ... Work closely with Product Management, Engineering, Operations and Technical Support teams to ...

Targeted Talent

Technical Product Manager

Montreal, QC · Remote

This is a permanent position that is remote! Our client is a global enterprise company with a ... Experience working with API development, microservices infrastructure and developer tools * Strong ...

Targeted Talent

Technical Product Manager

Montreal, QC · Remote

This is a permanent position that is remote! Our client is a global enterprise company with a ... Experience working with API development, microservices infrastructure and developer tools * Strong ...

Devoted Studios

Lead Engineer

Montreal, QC · Remote

... support hiring and team growth Client & Production Partnership (~15%) Be the technical voice in ... Remote-first discipline: async communication, documentation habits, strong written English ...

Tucows Inc.

Senior Backend Engineer

Montreal, QC · Remote

CA$145K - CA$155K/yr

It's also why the majority of our roles are remote-first, meaning you can work from anywhere you ... Provide technical direction across multiple applications and services. * Lead architecture and ...

New

Tucows Domains

Senior Backend Engineer

Montreal, QC · Remote

CA$145K - CA$155K/yr

It's also why the majority of our roles are remote-first, meaning you can work from anywhere you ... Provide technical direction across multiple applications and services. * Lead architecture and ...

New

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Quebec

Technical Support Engineer Remote information

See Quebec salary details

$35K

$62.4K

$90K

How much do technical support engineer remote jobs pay per year?

As of Aug 5, 2026, the average yearly pay for technical support engineer remote in Quebec is $62,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are popular job titles related to Technical Support Engineer Remote jobs in Quebec? For Technical Support Engineer Remote jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Quebec look for? The top searched job categories for Technical Support Engineer Remote jobs in Quebec are:
What cities in Quebec are hiring for Technical Support Engineer Remote jobs? Cities in Quebec with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Quebec as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $62,428 per year, or $30 per hour.

DevOps / SRE Engineer (Remote)

Rivalry

Montreal, QC • On-site, Remote

Full-time

Re-posted 17 days ago

Job description

Description
Rivalry is a startup uniquely positioned to disrupt the dated online gambling space. The founders and staff come from the gaming and esports scene and are now working their way into the betting world. This approach differs from a lot of operators who come from the betting world and see esports as an opportunity.

We pride ourselves on our endemic knowledge of the esports scene and aim to not just be the best esports betting site in the world, but much more. We are striving to have one of the most comprehensive offerings and product innovations for both esports and traditional sports betting. These include the gamification of betting (your favorite RPG game meets betting), MMOGGs (massive multiple online gambling games), and some other top secret ideas in the works.

Rivalry exists to grow esports, support the people that make up the scene and make matches even more exciting to watch, while being committed to responsible gambling.

Does that sound fun? Keep reading! 

The role
The most critical component on our path to success is the product. We are working to create the best betting site in the world. To do that we are eager to add a highly skilled DevOps / SRE Engineer Engineer to our incredible team.

This is a senior role working alongside the current backend and frontend software engineering team. You will be asked to collaborate with others and lead efforts. We pride ourselves on keeping up with a modern stack, focusing both on performance but also developer quality of life. We expect that you'll be a part of feature planning, as well as helping vet our implementation options. Similarly, we'd expect you to be a part of scoping discussions and planning, offering your expertise to solve problems. No department in Rivalry is pigeon holed. Everyone contributes to product ideation as it’s the only way to successfully innovate.

Job Description
On a more technical level, your job will be to architect a containerized deployment of our LAMP stack, measure and monitor performance of infrastructure and develop and maintain our application code to support our team. You should have experience with high concurrency systems, load balanced applications, performance optimization and instrumentation. All solutions must have rigorous testable DR and HA considerations. You will also be required to run periodic tests of DR and HA failure scenarios.

You should have a strong understanding (4 or more years experience) of many of the following:
  • Zero downtime deployments
  • Cloud infrastructure (AWS, GCP, Azure)
  • Security Design
  • Queueing
  • Automated testing
  • Continuous integration tools
  • Server orchestration (Capistrano, Ansible, Chef, Puppet, etc)
  • Docker, Kubernetes
  • Container orchestration (Rancher)
  • CDN, Caching, Reverse Proxy scenarios.

Our stack:
  • LAMP Stack (Laravel)
  • MySQL - Locking and performance related best practices.
  • NodeJS
  • VueJS

Our hosting environment is unique in that we are required to locate servers in specific regions for regulatory reasons. Most of these regions do not have modern cloud infrastructure (AWS, GCP, Azure, etc) available. You will be expected to roll your own or integrate commercially available infrastructure management tools. You will also be responsible for developing solutions for segmenting the product for regional deployments.

Location

Our office is located in Toronto. The ideal candidate will also be located in Toronto. However, we will consider remote applicants +/- 3 hours from eastern time zone.

Why work here
  • We offer a competitive salary and total rewards package including a comprehensive benefits package and stock options (we believe it's important for our people to own a piece of the company and share in our success).
  • A chance to work in one of the most exciting and rapidly growing industries
  • Work with an extremely talented team who share a love for video games and esports on truly innovative projects; we’re not your typical online sports betting site -  we’re a tech company first, and a sports betting company second
  • Work where you get your best work done. Whether that’s in an office (when it’s safe enough) or in the comfort of your own home. Our offices are located in Toronto, but a large portion of our company works remotely across 17 different countries. 
  • Free video games! Every Rivalry employee gets a monthly stipend