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Technical Support Engineer Remote Jobs in Quebec

Rivalry

DevOps / SRE Engineer (Remote)

Montreal, QC · On-site +1

Rivalry exists to grow esports, support the people that make up the scene and make matches even ... On a more technical level, your job will be to architect a containerized deployment of our LAMP ...

Mako Fintech

Solutions Engineer

Montreal, QC · Remote

Provide technical support for enterprise customers you've onboarded * Contribute to Mako's success ... Remote, but we also have offices based in Montreal, Toronto and Vancouver Why work for us * Follow ...

Mako Fintech

Solutions Engineer

Montreal, QC · Remote

Provide technical support for enterprise customers you've onboarded * Contribute to Mako's success ... Remote, but we also have offices based in Montreal, Toronto and Vancouver Why work for us * Follow ...

GCM Consultants inc.

Remote, hybrid or office? Contribute to ambitious projects We're all passionate about contributing ... Provide technical support for the completion of work on the field. Requirements: * Bachelor of ...

GCM Consultants inc.

Remote, hybrid or office? Contribute to ambitious projects We're all passionate about contributing ... Provide technical support for the completion of work on the field. Requirements: * Bachelor of ...

GCM Consultants inc.

Remote, hybrid or office? Contribute to ambitious projects We're all passionate about contributing ... Provide technical support for the completion of work on the field. Requirements: * Bachelor of ...

GCM Consultants inc.

Remote, hybrid or office? Contribute to ambitious projects We're all passionate about contributing ... Provide technical support for the completion of work on the field. Requirements: Bachelor of Civil ...

GCM Consultants inc.

Remote, hybrid or office? Contribute to ambitious projects We're all passionate about contributing ... Provide technical support for the completion of work on the field. Requirements: * Bachelor of ...

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All JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Quebec

Technical Support Engineer Remote information

See Quebec salary details

$35K

$62.4K

$90K

How much do technical support engineer remote jobs pay per year?

As of Jun 25, 2026, the average yearly pay for technical support engineer remote in Quebec is $62,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What job categories do people searching Technical Support Engineer Remote jobs in Quebec look for? The top searched job categories for Technical Support Engineer Remote jobs in Quebec are:
Technical Support Engineer Remote jobs near you

Technical Support Specialist

Flexspring, Inc

Montreal, QC • Remote

Full-time

Medical, PTO

Posted 27 days ago

Job description

At Flexspring, you will have the autonomy and flexibility to tackle your role in a way that is right for you. We foster a learning culture that enables you to develop new skills and advance in your career.


Who We Are

Flexspring is an iPaaS (Integration Platform as a Service) company specializing in HR data integrations. We partner with HR teams and HR software companies to design and deliver custom integrations that connect HR, payroll, and business systems, reduce manual work, improve data accuracy, and help people's operations run more efficiently.


The role

As a Technical Support Specialist in a fast-growing iPaaS company, you will be supporting and troubleshooting integrations across HR, payroll, and business systems. You'll work with APIs, data, and real production environments - not traditional IT support. This role is a great fit for someone who enjoys offering outstanding customer support and has coding and API experience.


What You'll Do

  • Troubleshoot integration issues across APIs, data flows, and connected systems
  • Identify root causes and resolve production issues
  • Analyze logs and system behavior to diagnose problems
  • Collaborate with developers, consultants, and clients
  • Manage support cases and communicate updates clearly
  • Contribute to testing and continuous improvements


What You Bring

Must Have

  • 3+ years of proven experience with OOP - Java, C#, Python etc.
  • University degree in Computer Science, Mathematics, Physics, Statistics, Data Analysis, or a related field, or an equivalent combination of education and relevant experience.
  • Demonstrated commitment to high-quality customer service, with a track record of going above and beyond in client engagements.
  • Solid critical thinking and problem-solving abilities, with the capacity to address both technical and business challenges.
  • Excellent attention to detail and the ability to troubleshoot issues efficiently and effectively.
  • Self-motivated, self-aware, coachable, and collaborative, with a strong ability to work as part of a team.

Nice to have

  • Experience working with or supporting Salesforce Service Cloud.
  • Knowledge of
  • Javascript, Groovy, REST API, SOAP Web Service, Graph QL, Insomnia, Postman, etc.
  • Experience with, or functional understanding of ETL (Extract, Transform, Load) processes.
  • Exposure to HR and/or finance data integrations.
  • Experience with HR and ATS platforms such as Oracle HCM, Taleo, Workday, ADP, Greenhouse, and BambooHR.
  • Additional language skills such as French, Spanish, Arabic, or other languages.


What You Get

  • Work from home with flexible hours.
  • 4 weeks of paid vacation annually.
  • Comprehensive health benefits package for you and your family.
  • Team events and opportunities to connect with colleagues.
  • Opportunity to work with cutting-edge technologies.
  • Competitive base salary.


For more information about Flexspring, visit: https://www.flexspring.com/


Equal Employment Opportunity Statement

Flexspring is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexspring is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Flexspring are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Flexspring does not tolerate discrimination or harassment based on any of these characteristics. Flexspring encourages applicants of all ages.

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