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Desktop Engineer Jobs in Quebec (NOW HIRING)

Desktop Engineer III-6853-1

Montreal, QC · On-site

CA$31.20 - CA$39/hr

emergiTEL is hiring a Desktop Engineer -III for our client in the Information Technology Services industry. This is a Contract role. Compensation: $31.20 - $39.00/hour Location: Montreal, QC (English)

Maintain virtual desktop templates and ensure they meet architecture standards * Create and ... Bachelor's degree or diploma in Computer Science, Information Technology, Engineering, or ...

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Desktop Engineer information

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$14

$36

$59

How much do desktop engineer jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for desktop engineer in Quebec is $36.64, according to ZipRecruiter salary data. Most workers in this role earn between $27.40 and $43.27 per hour, depending on experience, location, and employer.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost-of-living adjustments.

Can computer engineers make $500,000?

Desktop engineers typically do not earn $500,000 annually, as their salaries usually range from moderate to high depending on experience, location, and industry. Achieving such a high income generally requires senior roles, specialized skills, management positions, or working in high-paying sectors like finance or technology at executive levels.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with experience, advanced skills, and in high-demand industries like technology or finance. These roles often require advanced certifications, leadership responsibilities, and working in competitive environments.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
What are popular job titles related to Desktop Engineer jobs in Quebec? For Desktop Engineer jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Quebec look for? The top searched job categories for Desktop Engineer jobs in Quebec are:
What are popular job titles related to Desktop Engineer jobs in QC? For Desktop Engineer jobs in QC, the most frequently searched job titles are:

Desktop Engineer III-6853-1

emergiTEL Inc.

Montreal, QC • On-site

CA$31.20 - CA$39/hr

Other

Posted 20 days ago


Job description

emergiTEL is hiring a Desktop Engineer -IIIfor our client in the Information Technology Services industry. This is a Contract role.
Compensation: $31.20 - $39.00/hour
Location: Montreal, QC
Job Description (English)
  • Provide Level 2 and Level 3 technical support for supported desktops, laptops, and peripherals
  • Troubleshoot Windows 10 and Microsoft Office 365 applications (Outlook, Word, Excel, PowerPoint)
  • Support Microsoft 365 applications including OneDrive, OneNote, Teams, and Planner
  • Administer and support Azure Portal, including Azure Active Directory, licensing, and reporting
  • Deliver VIP "White Glove" support with excellent customer service and executive-level communication
  • Support and troubleshoot macOS (MacBook) workstations
  • Provide Audio/Video and boardroom technical support
  • Support and troubleshoot WebEx conferencing solutions
  • Provide Xerox printer support, including Xerox Console Management
  • Troubleshoot intermediate LAN and VPN connectivity issues
  • Perform networking and cabling tasks as required
  • Coordinate hardware repairs with OEM vendors and manage warranty returns
  • Package and ship replacement parts to customers
  • Maintain standard software configurations, images, applications, and drivers
  • Create and maintain standard system images
  • Install, support, and troubleshoot approved desktop software
  • Perform planned maintenance, moves, adds, and changes (MAC)
  • Provide on-site and remote support, including VPN users
  • Escalate unresolved incidents to Infrastructure and Messaging teams
  • Provide case status updates to management and end users
  • Recommend hardware and software solutions, upgrades, and new acquisitions
  • Analyze incident trends and contribute to continuous improvement initiatives
  • Develop, document, and maintain standard operating procedures and customer service guidelines
  • Participate in customer training programs
  • Act as an acting Team Lead when required
  • Participate in on-call and after-hours support as needed
Qualifications
  • Ability to work independently and take ownership of assigned tasks
  • Strong technical, analytical, and problem-solving skills
  • Intermediate experience with Active Directory administration
  • Strong knowledge of Microsoft Windows operating systems and Microsoft Office
  • Experience troubleshooting intermediate LAN and VPN connectivity issues
  • Strong interpersonal and communication skills, including executive-level interaction
  • Associate's Degree or equivalent experience required
  • 4-6 years or more of related experience preferred
  • A+ certification recommended
  • Microsoft certifications (MCTS, MCITP, MCPD, MCM, MCSA, MCSD, MCSE) preferred
  • ITIL certification preferred
Special Conditions
  • Ability to travel as required
  • Ability to lift up to 50 lbs (printers, desktops, peripherals)
Description du poste (Francais)
  • Fournir un support technique de niveau 2 et 3 pour les ordinateurs de bureau, portables et peripheriques
  • Diagnostiquer et resoudre les problemes lies a Windows 10 et a Microsoft Office 365 (Outlook, Word, Excel, PowerPoint)
  • Supporter les applications Microsoft 365, incluant OneDrive, OneNote, Teams et Planner
  • Administrer et supporter le portail Azure, incluant Azure Active Directory, la gestion des licences et les rapports
  • Offrir un support VIP White Glove avec un excellent service a la clientele et une communication avec les cadres
  • Supporter et depanner les postes macOS (MacBook)
  • Fournir un support technique audiovisuel et pour les salles de reunion
  • Supporter et depanner les solutions de visioconference WebEx
  • Assurer le support des imprimantes Xerox, incluant la gestion via Xerox Console
  • Diagnostiquer et resoudre des problemes intermediaires de connectivite LAN et VPN
  • Effectuer des taches de reseau et de cablage au besoin
  • Coordonner les reparations materielles avec les fournisseurs OEM et gerer les retours sous garantie
  • Emballer et expedier les pieces de remplacement aux utilisateurs
  • Maintenir les configurations logicielles standard, images, applications et pilotes
  • Creer et maintenir des images systeme standard
  • Installer, supporter et depanner les logiciels de bureau approuves
  • Effectuer les maintenances planifiees, demenagements, ajouts et changements (MAC)
  • Fournir un support sur site et a distance, incluant les utilisateurs VPN
  • Escalader les incidents non resolus aux equipes d'infrastructure et de messagerie
  • Fournir des mises a jour de cas a la direction et aux utilisateurs
  • Recommander des solutions materielles et logicielles, mises a niveau et nouvelles acquisitions
  • Analyser les tendances des incidents et contribuer a l'amelioration continue
  • Developper, documenter et maintenir les procedures operationnelles standard et les lignes directrices du service a la clientele
  • Participer aux programmes de formation des utilisateurs
  • Agir a titre de chef d'equipe par interim au besoin
  • Participer au support sur appel et apres les heures normales
Qualifications
  • Capacite a travailler de facon autonome et a prendre en charge les responsabilites
  • Solides competences techniques, analytiques et en resolution de problemes
  • Experience intermediaire en administration Active Directory
  • Excellente connaissance des systemes Windows et de Microsoft Office
  • Experience en resolution de problemes intermediaires de connectivite LAN et VPN
  • Excellentes competences interpersonnelles et de communication, incluant avec les cadres
  • Diplome d'etudes collegiales ou experience equivalente requis
  • 4 a 6 ans ou plus d'experience pertinente souhaitee
  • Certification A+ recommandee
  • Certifications Microsoft (MCTS, MCITP, MCPD, MCM, MCSA, MCSD, MCSE) souhaitees
  • Certification ITIL souhaitee
Conditions particulieres
  • Disponibilite pour voyager au besoin
  • Capacite de soulever jusqu'a 50 lb (imprimantes, ordinateurs, peripheriques)

Vacancy Status / Statut du poste
This is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle
No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team. / Aucune intelligence artificielle (IA) n'est utilisee dans le processus de preselection ou de selection. Toutes les candidatures sont examinees par notre equipe de recrutement.
Equal Opportunity / Egalite des chances
emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role. / emergiTEL s'engage a creer un milieu de travail diversifie et inclusif. Nous accueillons les candidatures de toutes les personnes qualifiees, quel que soit leur parcours. Les decisions d'embauche sont basees uniquement sur les competences, l'experience et les qualifications pertinentes pour le poste.