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Technical Support Engineer Remote Jobs in Quebec

Targeted Talent

Technical Product Manager

Montreal, QC · Remote

This is a permanent position that is remote! Our client is a global enterprise company with a ... Experience working with API development, microservices infrastructure and developer tools * Strong ...

Targeted Talent

Technical Product Manager

Montreal, QC · Remote

This is a permanent position that is remote! Our client is a global enterprise company with a ... Experience working with API development, microservices infrastructure and developer tools * Strong ...

Soucy

... technical support to users Support the implementation of the organization's digital strategy and ... A flexible program tailored to your needs (flexible schedule, compressed workweek, remote work, and ...

New

Devoted Studios

Lead Engineer

Montreal, QC · Remote

... support hiring and team growth Client & Production Partnership (~15%) Be the technical voice in ... Remote-first discipline: async communication, documentation habits, strong written English ...

TTC Global

Senior Test Automation Engineer

Montreal, QC · On-site +1

Responsibilities Lead and support multiple test automation teams while setting technical direction ... remote and distributed team environment Nice to Have Experience testing IVR systems, Sierra, or ...

Targeted Talent

Java Technical Lead

Quebec, QC · Remote

This is a permanent position that is remote anywhere in Canada! Our client is a global enterprise ... Prior experience mentoring junior developers; performing code reviews, contributing to ...

Targeted Talent

Java Technical Lead

Quebec, QC · Remote

This is a permanent position that is remote anywhere in Canada! Our client is a global enterprise ... Prior experience mentoring junior developers; performing code reviews, contributing to ...

Targeted Talent

Java Technical Lead

Montreal, QC · Remote

This is a permanent position that is remote anywhere in Canada! Our client is a global enterprise ... Prior experience mentoring junior developers; performing code reviews, contributing to ...

Targeted Talent

Java Technical Lead

Montreal, QC · Remote

This is a permanent position that is remote anywhere in Canada! Our client is a global enterprise ... Prior experience mentoring junior developers; performing code reviews, contributing to ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Quebec

Technical Support Engineer Remote information

See Quebec salary details

$35K

$62.4K

$90K

How much do technical support engineer remote jobs pay per year?

As of Jul 16, 2026, the average yearly pay for technical support engineer remote in Quebec is $62,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What job categories do people searching Technical Support Engineer Remote jobs in Quebec look for? The top searched job categories for Technical Support Engineer Remote jobs in Quebec are:
What cities in Quebec are hiring for Technical Support Engineer Remote jobs? Cities in Quebec with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Quebec as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $62,428 per year, or $30 per hour.
Technical Product Manager

Technical Product Manager

Targeted Talent

Montreal, QC • Remote

Full-time

Medical, Dental, PTO

Re-posted 6 days ago

Job description

We are looking for an experienced Technical Product Manager for our client. This is a permanent position that is remote! Our client is a global enterprise company with a product that you've likely used.
Reporting to the Head of Product, this role will focus on driving integration within their network stack and focus on building sustainable architecture. The role will focus on large-scale network integration, not just at a national level but on a global scale.

You Have:

  • 3+ years’ experience as a Product Manager
  • Experience working with API/SDK products
  • Experience working with API development, microservices infrastructure and developer tools
  • Strong background with technical understanding and experience in software development and web technologies
  • Excellent ability to communicate - able to build consensus with stakeholders and effectively manage priorities and expectations

Perks:

  • Competitive Salary
  • Extended Health and dental benefits
  • 3 weeks’ vacation
  • 5% RRSP Matching
  • Changing to work with large scale networks at a global scale

* Unfortunately we are only able to consider candidates who either live in Canada, or currently have an active Canadian work visa or citizenship for this role.

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About Targeted Talent

Sourced by ZipRecruiter

Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Vancouver, BC, CA

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