ZipRecruiter

Log In

2

Technical Support Engineer Remote Jobs in Quebec

GCM Consultants inc.

Remote, hybrid or office? Contribute to ambitious projects We're all passionate about contributing ... Provide technical support for the completion of work on the field. Requirements: * Bachelor of ...

Targeted Talent

Technical Product Manager

Montreal, QC · Remote

This is a permanent position that is remote! Our client is a global enterprise company with a ... Experience working with API development, microservices infrastructure and developer tools * Strong ...

Targeted Talent

Technical Product Manager

Montreal, QC · Remote

This is a permanent position that is remote! Our client is a global enterprise company with a ... Experience working with API development, microservices infrastructure and developer tools * Strong ...

Hitachi

R&D Winding Technical Lead

Varennes, QC · Remote

Engineering & Science Job Schedule: Full time Remote: No We're looking for an experienced Winding ... Various training and education supporting employee development * Diversified company with over 70 ...

TTC Global

Senior Test Automation Engineer

Montreal, QC · On-site +1

Responsibilities Lead and support multiple test automation teams while setting technical direction ... remote and distributed team environment Nice to Have Experience testing IVR systems, Sierra, or ...

Motorola

Technical Writer

Quebec, QC · Remote

... like Engineering, UX, Training, Support & Marketing. * Adapt to constraints through open ... This position is a remote position and candidates can be located anywhere in Canada. Basic ...

Targeted Talent

Java Technical Lead

Quebec, QC · Remote

This is a permanent position that is remote anywhere in Canada! Our client is a global enterprise ... Prior experience mentoring junior developers; performing code reviews, contributing to ...

Targeted Talent

Java Technical Lead

Montreal, QC · Remote

This is a permanent position that is remote anywhere in Canada! Our client is a global enterprise ... Prior experience mentoring junior developers; performing code reviews, contributing to ...

Targeted Talent

Java Technical Lead

Montreal, QC · Remote

This is a permanent position that is remote anywhere in Canada! Our client is a global enterprise ... Prior experience mentoring junior developers; performing code reviews, contributing to ...

Targeted Talent

Java Technical Lead

Quebec, QC · Remote

This is a permanent position that is remote anywhere in Canada! Our client is a global enterprise ... Prior experience mentoring junior developers; performing code reviews, contributing to ...

Invictus Direct

Data Engineer

Montreal, QC · Remote

$60 - $90/hr

Remote Schedule: Part-Time | 6-Month Contract (chance of renewal/moving permanent) Salary: $60/hr ... Description: Our client is seeking a Data Engineer to support the development of a new pilot ...

next page

Showing results 1-20

All JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Quebec

Technical Support Engineer Remote information

See Quebec salary details

$35K

$62.4K

$90K

How much do technical support engineer remote jobs pay per year?

As of Jun 25, 2026, the average yearly pay for technical support engineer remote in Quebec is $62,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What job categories do people searching Technical Support Engineer Remote jobs in Quebec look for? The top searched job categories for Technical Support Engineer Remote jobs in Quebec are:
Technical Support Engineer Remote jobs near you

Civil/Structure Engineer (telework possible)

GCM Consultants inc.

Amos, QC • On-site, Remote

Full-time

Posted 5 days ago

Job description

At GCM Consultants, you CHOOSE ! Remote, hybrid or office?
Contribute to ambitious projects
We're all passionate about contributing to a variety of projects that resonate in our industry and impact our society. Every mandate is a new challenge, every solution an innovation.
Why choose GCM Consultants?
  • Teleworking, face-to-face is encouraged but not imposed!
  • Flexible working hours
  • Floating days offered upon hiring for personal reasons or illness, and redeemable if not used
  • Employee Assistance Program (EAP)
  • Telemedicine
  • Flexible support program (for sports activities, professional dues, home internet, etc.)
  • Deferred profit-sharing program with RRSP contribution options
  • Comprehensive group insurance plan

Who is GCM Consultants?
We are a local engineering firm that has been helping customers in all industries with engineering, operations and maintenance since 1994. We measure our success by the continuity of our work with all our customers. We're always on the lookout for new projects that push the boundaries of creativity.
On a daily basis you will have to:
  • Act as a civil/structural technical lead for various mandates in the energy, mining, manufacturing and construction sectors.
  • Participate in regular meetings with the client.
  • Participate in the definition of projects and develop concepts in collaboration with the client and other disciplines.
  • Act as a liaison between the client and the work team.
  • Design steel and concrete structures, mainly in heavy industry.
  • Supervise the production of drawings, and sign and seal them.
  • Produce calculation notes, technical documents, and drawings.
  • Conduct technical studies.
  • Participate in defining projects and developing concepts in collaboration with the client and other disciplines.
  • Participate in design reviews.
  • Model structures with SAFI.
  • Prepare project cost estimates.
  • Coordinate projects with other disciplines.
  • Ensure the feasibility/constructability of projects.
  • Provide technical support for the completion of work on the field.

Requirements:
  • Bachelor of Civil Engineering
  • Member of the Ordre des ingénieurs du Québec
  • Minimum 10 years of experience in structures (preferably in the industrial field).
  • Fluency in French and English required occasionally since the person will collaborate with colleagues and clients outside of Quebec, both written and oral.

You are the one we are looking for if you have:
  • Ability to establish good working relationships with the client and build trust.
  • Experience in consulting engineering and/or heavy industry.
  • Ability to follow several projects simultaneously.
  • Ability to communicate with the client, contractors, and the design team.
  • Aptitude for teamwork.
  • Demonstrated ability to quickly converge on the solution to a problem.
  • Practical approach with a focus on constructability in the technical solutions proposed.

You want to develop ambitious projects with us? Send us your resume and let's talk.
Type : Permanent full time
Available offices : Montréal, Varennes, Lévis, Trois-Rivières, Sherbrooke, or Amos

Apply