Valley Mountain Regional Center is excited to announce we are looking for a Front Desk Receptionist to join our Administration Department.ย
Whatย Youโllย Do:ย
The Receptionist is often the first point of contact for visitors and callers, playing a vital role in ensuring a professional and welcoming introduction to VMRC. Working under the direction of the Human Resource Managerย andย the guidance of the Senior Receptionist, you will provide reception, customer service, and administrative support to staff, visitors, and community partners.ย
Key Responsibilities:ย
- Greet, welcome, and direct visitors appropriately.ย
- Notify staff of visitor arrivals and provideย accurateย directions.ย
- Answer and route incoming calls; manage paging and phone systems.ย
- Respond to inquiries or refer visitors and callers to theย appropriate staff.ย
- Maintain and update employees and department directories.ย
- Support security procedures, including Lobby Guard, logbooks, and visitor badges.ย
- Keep the reception area clean, safe, and organized.ย
- Assistย with administrative tasks such as emails, memos, scanning, faxing, copying, and filing.ย
- Collaborate with a team of three receptionists to ensure coverage and departmental support.ย
- Document and communicate reception activities, irregularities, and follow-up needs.ย
Whyย Youโllย Love Workingย Withย Us:ย
- Youโllย be part of a mission-driven organization committed to supporting individuals with developmental disabilities and their families.ย
- Youโllย enjoy a collaborative and supportive work environment, opportunities to contribute to the communityย
- The chance to grow professionally while making a meaningful difference each day.ย
To view the Front Desk Receptionist job description, click:ย Front Desk Receptionistย
Whatย Youโllย Bring / Qualifications:ย
- Strong telephone, listening, and verbal communication skills.ย
- Professionalism andย a customerย serviceโfocused attitude.ย
- Excellent organization and ability to handle multiple priorities.ย
- Strong teamwork and reliability to support colleagues and the department.ย
- Proficiencyย with Microsoft Outlook, Word, and Excel.ย
- Ability to stay calm and effective under pressure.ย
- Familiarity with phone systemsย preferred.ย
- Prior experience in customer service or receptionist roles, with a focus on customer satisfaction.ย
- A university/college degree is an assetย