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$35K

$75.2K

$133K

How much do records management jobs pay per year?

As of Jul 25, 2026, the average yearly pay for records management in the United States is $75,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is records management?

Records management is the process of systematically controlling the creation, receipt, maintenance, use, and disposal of records within an organization. It ensures that important information is properly organized, easily accessible, and preserved for legal, regulatory, or historical purposes. Good records management helps organizations operate efficiently, comply with regulations, and reduce risks associated with lost or mismanaged information.

What is the difference between Records Management vs Data Entry Clerk?

AspectRecords ManagementData Entry Clerk
CredentialsTypically requires knowledge of records policies, certifications like Certified Records Manager (CRM), or related trainingOften requires basic computer skills, high school diploma or equivalent, and familiarity with data entry software
Work EnvironmentOffice settings, archives, or digital storage systemsOffice environments, data centers, or remote work
Industry UsageUsed across industries for managing physical and digital recordsCommon in administrative, healthcare, and retail sectors for inputting data

While both roles involve handling information, Records Management focuses on organizing, maintaining, and securing records according to policies, whereas Data Entry Clerks primarily input data into systems. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Records Management professional, and why are they important?

To thrive as a Records Management professional, you need strong organizational skills, attention to detail, and a solid understanding of records retention policies, often supported by a relevant degree or certification such as CRM (Certified Records Manager). Familiarity with electronic records management systems (ERMS), document imaging software, and information governance tools is typically required. Excellent communication, discretion, and problem-solving abilities help ensure accurate handling and secure storage of sensitive information. These skills are vital for maintaining compliance, safeguarding data, and supporting efficient access to critical business records.

What are some common challenges faced in a Records Management role, and how can they be addressed?

Professionals in Records Management often encounter challenges such as maintaining compliance with evolving privacy regulations, organizing large volumes of both digital and physical records, and ensuring secure access to sensitive information. Staying updated with legal requirements and implementing standardized classification systems can help mitigate these issues. Collaborating closely with IT and legal departments is also essential to ensure secure storage, effective retrieval, and proper disposal of records according to company policies.
More about Records Management jobs
What cities are hiring for Records Management jobs? Cities with the most Records Management job openings:
What are the most commonly searched types of Records Management jobs? The most popular types of Records Management jobs are:
What states have the most Records Management jobs? States with the most job openings for Records Management jobs include:
What job categories do people searching Records Management jobs look for? The top searched job categories for Records Management jobs are:
Records Management jobs near you
Infographic showing various Records Management job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $75,181 per year, or $36.1 per hour.
Director of Records Management

Director of Records Management

Metropolitan Transportation Authority

New York, NY • On-site

$135K - $140K/yr

Full-time, Part-time

Posted 9 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

45th of 81 rated public transport

Job description

Description
Position at MTA Headquarters
JOB TITLE:
Director of Records Management
DEPT/DIV:
Legal
SUPERVISOR:
Deputy General Counsel and Unit Chief, e-Discovery & FOIL
WORK LOCATION:
2 Broadway
HOURS OF WORK:
9:30 am - 5:30 pm (7.5 hours/day) or as required
FULL/PART-TIME
FULL
SALARY RANGE:
$135,267 - $140,635
DEADLINE:
Until filled
This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Job Summary:
The Director of Records Management provides enterprise leadership in developing, governing, and executing the MTA's records retention and information governance framework. This role is responsible for setting the strategic direction for document and data lifecycle management across all agencies, ensuring that policies, standards, and practices align with complex legal, regulatory, and organizational requirements. The Director establishes and oversees robust, modernized records management systems; drives compliance and operational efficiency; and leads enterprise-wide initiatives that advance digital transformation and reduce long-term storage costs. In addition, the Director serves as a key advisor to the Deputy General Counsel and exercises executive oversight of records-related procurements and vendor contracts, ensuring that these engagements support the MTA's strategic, fiscal, and compliance objectives.
Responsibilities:
  • Designs and governs the organization's records retention and information management policies to ensure full compliance with applicable laws, regulations, and industry standards. Leads ongoing policy modernization to support legal defensibility, operational efficiency, and enterprise-wide consistency.
  • Directs implementation and optimization of records and document management systems to improve storage, retrieval, classification, and retention processes. Ensures systems effectively support business operations, FOIL and other open records compliance obligations, and agency-wide information governance requirements.
  • Oversees procurement and contract management for records-related services and technology, including storage vendors, digitization providers, software platforms, and consultants. Ensures all procurements are cost-effective, compliant, performance-driven, and aligned with long-term strategic objectives.
  • Provides leadership, coaching, and strategic direction to the Records Management team, cultivating professional development, building technical expertise, and ensuring high-quality service delivery. Establishes clear performance expectations, workflows, and standards of practice.
  • Partners closely with Legal, Compliance, and operational stakeholders to ensure that records retention practices across various MTA agencies align with statutory requirements, litigation needs, risk-management priorities, and with each other. Serves as a primary advisor on information governance matters.
  • Develops and oversees agency-wide training and educational programs on records retention, classification, documentation standards, and compliance best practices. Ensures employees understand and consistently follow required procedures throughout the record lifecycle.
  • Monitors, audits, and evaluates the effectiveness of records retention procedures, identifying gaps, risks, and areas for improvement. Implements corrective measures to enhance accuracy, consistency, security, and operational integrity across the organization.
  • Actively solicit feedback from Records Managers on workflow challenges; collaborates with IT to plan and execute system upgrades and technology enhancements within the document and records management ecosystem to address those challenges. Ensures solutions are secure, scalable, interoperable, and aligned with digital transformation goals.
  • Develops and delivers metrics, dashboards, and strategic reports to senior leadership on records retention performance, system utilization, compliance status, and operational trends. Uses data insights to guide decision-making, resource planning, and program improvement.
  • Oversees financial planning and cost management for the records management program, monitoring expenditures, evaluating cost-saving opportunities, and ensuring efficient use of resources. Develops accurate short-term and long-term budgets that align with program priorities, technology needs, and the MTA's strategic and fiscal objectives.
  • Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review the performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.

Knowledge/Skills/Abilities:
  • Document Management Systems
  • Legal Compliance
  • Records Management
  • Procurement Management
  • Leadership
  • Data Analysis
  • Communication
  • Training Development
  • Auditing
  • Strategic Planning
  • Strong knowledge of records retention, archiving, e-discovery, privacy laws, and compliance frameworks

Required Education and Experience:
  • Bachelor's Degree in Arts/Sciences (BA/BS) in Information Management or related field
  • Minimum 8 years of progressive experience in information management required, or Minimum 8 years of experience implementing enterprise content management (ECM) or records management systems, or Minimum 8 years of experience in document or records management leadership

The Following is/are preferred:
  • Master's degree in Arts/Sciences (MA/MS) in Business Administration
  • Certified Records Manager (CRM) professional certification in contract management within 60 Days preferred or
  • Certified Project Management Professional (PMP)-PMI certification related to document or records management within 90 Days preferred

Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites.
According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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