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Citibank Jobs (NOW HIRING)

Citigroup, Inc.

Debit Card Product Specialist

New York, NY · On-site

$129K - $194K/yr

This includes how a Citibank customer can request a card, the card package sent to the customer, the design of the card, activation of the card, and the use of the card at merchants. Responsibilities:

Citigroup, Inc.

Regulatory Risk Officer

New York, NY · On-site

$188K/yr

Citibank, N.A. seeks a Regulatory Risk Officer for its New York, NY location. Duties: Responsible for communicating implications of existing and opposed regulation and developing potential responses ...

Shop Your Way

Shop Your Way - Product Marketing Manager

OR · Remote

$157K/yr

Our existing partnerships with clients such as Citibank, Raise.com, and others make the next generation of loyalty and credit a reality. Built on the latest technology, our roadmap has laid the ...

Mindlance

Product Manager

Manhattan, NY · On-site

Mindlance is a national recruiting company partnering with leading employers, and they are seeking a Product Manager for Citibank. This role involves leading cross-functional projects to develop and ...

New

DKMRBH Inc

BI Data Analyst (Tableau)

Tampa, FL · On-site

Citibank is seeking a Business Intelligence (BI) Data Analyst with strong experience in Tableau to support analytical dashboard development and data analysis within the Corporate Real Estate Services ...

Shop Your Way

Shop Your Way - Program Manager, B2B

OR · Remote

Our existing partnerships with clients such as Citibank, Raise.com, and others make the next generation of loyalty and credit a reality. Built on the latest technology, our roadmap has laid the ...

Significance, Inc.

Travel Program Specialist

Rockville, MD · On-site

$105K - $115K/yr

... and Citibank, managing program updates and resolving issues. • Ensure adherence to all GSA SmartPay Program policies, procedures, and federal travel regulations. • Provide guidance on Federal ...

Significance, Inc.

Travel Program Specialist

Rockville, MD · On-site

$105K - $115K/yr

Serve as the primary liaison with GSA SmartPay and Citibank, managing program updates and resolving issues. Ensure adherence to all GSA SmartPay Program policies, procedures, and federal travel ...

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All JobsCitibank Jobs

Citibank information

What are the key skills and qualifications needed to thrive as a Citibank employee, and why are they important?

To thrive as a Citibank employee, a solid background in finance, analytical skills, and a relevant degree such as finance, business, or economics are generally required. Familiarity with banking software, compliance systems, and certifications like Series 7 or CFA can be valuable depending on the specific role. Strong interpersonal skills, attention to detail, and adaptability set high performers apart in customer-facing and internal positions. These skills are essential for maintaining regulatory compliance, delivering excellent service, and adapting to the fast-paced financial environment.

What is the typical career progression for employees at Citibank, and how does the company support professional growth?

At Citibank, career progression often involves moving through well-defined paths within specific business units, such as retail banking, wealth management, or technology. The company supports professional growth through structured training programs, mentorship opportunities, and regular performance reviews. Employees are encouraged to participate in internal mobility programs, allowing them to explore different roles or departments to broaden their expertise and network. Citibank also invests in leadership development initiatives, helping high-potential employees prepare for management positions.

What is the difference between Citibank vs Commercial Banker?

AspectCitibankCommercial Banker
CredentialsBachelor's degree, relevant banking certificationsBachelor's degree, banking or finance certifications often preferred
Work EnvironmentGlobal bank branches, corporate officesBank branches, corporate client offices
Employer & IndustryMajor international bank, financial servicesBanking sector, financial services
Search & Comparison IntentCustomer service, banking rolesBusiness banking, client management

Citibank and Commercial Bankers both operate within the banking industry, but Citibank is a large international financial institution offering a wide range of banking services, while Commercial Bankers typically focus on serving business clients with tailored financial solutions. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Does Citibank pay well?

Salaries at Citibank vary by role, experience, and location, but generally, the bank offers competitive compensation compared to industry standards. Entry-level positions such as tellers or customer service representatives tend to have lower pay, while roles in finance, management, or specialized skills typically offer higher salaries and benefits. Performance bonuses and incentives are also common for certain positions.

What are Citibank jobs?

Citibank jobs refer to the various career opportunities available at Citibank, a global financial services company. These positions span a wide range of roles, including banking, finance, technology, customer service, risk management, and operations. Employees at Citibank work in areas such as retail banking, investment banking, wealth management, and corporate functions. The company offers roles for both entry-level candidates and experienced professionals. Working at Citibank often includes opportunities for career growth, professional development, and involvement in global projects.

Is Citibank laying off employees in 2026?

There is no publicly available information indicating that Citibank plans to lay off employees in 2026. Like other large financial institutions, Citibank periodically adjusts staffing levels based on economic conditions and business needs, but specific layoffs for 2026 have not been announced. Job seekers should monitor official company communications for updates.

Is it hard to get hired by Citibank?

Getting hired by Citibank can be competitive, as the company seeks candidates with relevant experience, strong communication skills, and sometimes industry certifications. The hiring process typically involves multiple interviews and assessments, and candidates with a solid understanding of banking operations and customer service tend to have better chances.

What is the Citi $5000 bonus?

The Citi $5000 bonus typically refers to a sign-on or referral bonus offered by Citibank for certain banking or financial roles, often requiring meeting specific employment or performance criteria within a set period. These bonuses are part of compensation packages and may vary based on the position, location, and current promotional offers.
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Citibank jobs near you

Shop Your Way - Head of Legal Solutions (Credit & Loyalty)

Shop Your Way

OR • Remote

Full-time

Posted 13 days ago

Job description

Do you consider yourself an innovator, a builder, a game-changer? Do you have what it takes to transform the payments, loyalty, and commerce space? Do you want to help develop and scale truly “never been done before” services and technologies? 

If yes, then we want to hear from you at Shop Your Way

SYW Overview
Shop Your Way (“SYW”) is a high-growth FinTech and e-Commerce enablement platform that leverages a proprietary technology infrastructure to service some of the largest and most innovative brands in America. SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard, along with a leading mobile app and digital destination. 

When bundled together as part of our Pay Your Way (“PYW”) service, we have a truly differentiated loyalty + credit solution for our business partners and their customers, without the hassle of setting up a direct credit relationship with a bank or underwriter. This integrated module makes it easy for Partners of any size to improve their conversions, drive new revenue, save on transaction and payment costs, and create more repeat business. 

Today, we’re providing this “loyalty-card as a service” to Raise (gift cards) and Way (mobility) – two of the “Andreessen Horowitz Top 50 Marketplaces” – and other national brands. Now, we’re expanding our offering to include other new application services while also unlocking new channels. SYW is at an exciting inflection point, built for scale and driving growth.  

Key Highlights include:
●  Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor
●  Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio
●  Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”)
●  Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business
●  A sizable (9 million active) yet hyper local member base of active shoppers
●  A valuable rewards currency, with more new places to burn – from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs
●  A multi-tender, proprietary “wallet” with rewards, gift cards, and credit
●  Platform can be white-labeled and quickly integrated into existing retail and loyalty systems  https://business.syw.com/

Role Summary: Head of Legal Solutions (Loyalty + Credit) 

The Head of Legal Solutions (Loyalty + Credit) is responsible for leading, driving, and implementing all legal, risk, compliance and related initiatives for the SYW Rewards and Mastercard programs. Notably, this role will serve as the Legal Lead with our partners at Citibank and elsewhere.  This leader will build the foundation for compliance based marketing in the fintech space. 
GROW THE BUSINESS (80% FOCUS)
  • Lead initiatives and manage high-impact special project work streams with a results-driven focus to deliver solutions across: credit and lending, consumer protection & privacy, and financial services marketing
  • Translate new business development strategy, goals, and initiative details in a succinct and clear manner; provide direction and guidance on the programs for/with/to Citibank
  • Accelerate speed to market of new opportunities by being the single point for legal review of contracts, as well as with Citibank
  • Develop the legal operating model and processes that move with speed while maintaining the required level of risk and compliance rigor
  • Engage with the product and function coverage teams, in order to partner to develop and apply Program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework
  • Develop creative solutions and well-reasoned legal-business cases that accelerate and advance the go-to-market efforts
  • Advise function/business/product management and teams on regulatory and compliance issues; develop and “sell in” credible challenges and arguments in favor of the solutions
  • Serve as a subject matter expert on Citi’s Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
RUN THE BUSINESS (20% FOCUS)
  • Oversee the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
  • Anticipate and address potential legal risks with business partners
  • Analyze and scope the impact of new and complex regulatory developments across senior function/business/product, including cross partner implications
  • Manage strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit
  • Serve as the senior compliance risk officer responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels
  • Understanding the evolution of the Consumer Financial Protection Bureau (CFPB) to guide our business as we continue to evolve both our technology and marketing platformsDesign and lead compliance and control reviews
Requirements:
  • J.D. Degree with a minimum of 8+ years or proven hands-on experience driving and supporting credit product, credit marketing, and credit risk/compliance programs across branded, co-branded, and/or general-purpose cards
  • Deep understanding and experience in consumer lending and protection, including Compliance laws, rules, regulations, risks and typologies; including but not limited to CCPA, TCPA, GDPR, and more3+ years experience with credit card marketing
  • Fair Lending & Consumer Financial Protection Act expert
  • Experience with advising teams leveraging algorithms and business specific data to serve credit card ads to potential customers
  • Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
  • Excellent written, verbal and analytical skills
  • Must be a self-starter, flexible, innovative and adaptive; able to successfully navigate complex and novel legal/business situations
  • Highly motivated, strong attention to detail, team oriented, organized

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.