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Glia Jobs (NOW HIRING)

Glia

NY · On-site

$120 - $180/hr

About Glia Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that ...

Glia Technologies, Inc

Associate Sales Engineer

About Glia Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that ...

Glia

Account Executive - Enterprise (Atlanta)

Atlanta, GA · On-site

$120 - $180/hr

Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age ...

Glia Technologies, Inc

Field Marketing Manager

About Glia Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that ...

Tufts University

Postdoctoral Scholar

Boston, MA · On-site

$67K/yr

Yang investigates neuron to glia signaling and pathogenic roles of glial mechanisms in neurodegenerative diseases ALS and recently AD (Tauopathy). The lab employs novel genetically modified mouse and ...

Tufts University

Postdoctoral Scholar

Boston, MA · On-site

$67K/yr

Yang investigates neuron to glia signaling and pathogenic roles of glial mechanisms in neurodegenerative diseases ALS and recently AD (Tauopathy). The lab employs novel genetically modified mouse and ...

Tufts University

Postdoctoral Scholar

Boston, MA · On-site

$67K/yr

Yang investigates neuron to glia signaling and pathogenic roles of glial mechanisms in neurodegenerative diseases ALS and recently AD (Tauopathy). The lab employs novel genetically modified mouse and ...

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Glia information

What is a glia?

A Glia job typically refers to a position at Glia, a company that specializes in digital customer service and engagement solutions. Employees at Glia may work in various roles, such as software development, customer support, sales, or product management, depending on their expertise. Glia focuses on improving customer communication through messaging, video, and AI-driven interactions. If you're considering a job at Glia, it's helpful to review specific job descriptions to understand the responsibilities and qualifications needed for each role.

What do glia do in the nervous system?

Glia, also known as glial cells or neuroglia, are non-neuronal cells in the nervous system that provide support, protection, and nourishment to neurons. They play several crucial roles, including maintaining homeostasis, forming myelin, and participating in signal transmission. Unlike neurons, glial cells do not conduct electrical impulses but are essential for the proper function and health of the nervous system. Major types of glia include astrocytes, oligodendrocytes, microglia, and Schwann cells.

What are the key skills and qualifications needed to thrive as a Glia Customer Support Specialist, and why are they important?

To thrive as a Glia Customer Support Specialist, you need strong problem-solving abilities, technical troubleshooting knowledge, and excellent written and verbal communication, often supported by a background in customer service or IT. Familiarity with Glia's digital customer service platform, CRM systems, and live chat or co-browsing tools is typically required. Outstanding interpersonal skills, patience, and adaptability help you build rapport with clients and resolve issues efficiently. These skills ensure high-quality customer experiences, quick resolution of technical concerns, and client satisfaction within fast-paced digital support environments.

What are some common challenges faced by Glia implementation specialists when onboarding new clients, and how can they be addressed?

Glia implementation specialists often encounter challenges such as integrating Glia's digital customer service platform with clients' existing systems, managing tight project deadlines, and ensuring that client teams are properly trained. Success in this role requires strong communication skills, adaptability, and a proactive approach to problem-solving. Collaborating closely with client IT teams and regularly updating stakeholders can help streamline the onboarding process and resolve issues quickly, ensuring a smooth transition to the Glia platform.

What is the difference between Glia vs Customer Support Specialist?

AspectGliaCustomer Support Specialist
Required CredentialsTypically requires knowledge of digital customer engagement tools, some technical skills, and industry-specific trainingHigh school diploma or equivalent; customer service experience; communication skills
Work EnvironmentDigital, remote or in-office customer engagement platforms, often in tech or financial servicesCall centers, retail, or office settings providing direct customer interaction
Industry UsageUsed mainly in tech, finance, and customer experience industries for digital engagementCommon across retail, telecom, banking, and service industries

Glia roles focus on digital customer engagement using specialized platforms, often requiring technical knowledge. Customer Support Specialists handle direct customer interactions in various industries, typically with less technical training. Both roles aim to improve customer experience but differ in tools and environment.

More about Glia jobs

What job categories do people searching Glia jobs look for?

The top searched job categories for Glia jobs are:

Glia jobs near you
Infographic showing various Glia job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 82% Physical, and 18% Remote job distribution.

Account Executive - Enterprise (Washington D.C.)

Glia

Washington, DC • On-site

$120 - $180/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Better Banking Interactions, Deeper Community Impact

In 2011, growth consultants Dan Michaeli and Justin DiPietro observed a Fortune 50 retailer's exceptional in-person customer service and asked themselves a key question: "How can we replicate that standout service experience online?" Their inquiry sparked the creation of Glia, a company dedicated to reshaping how financial institutions interact with their customers and members. Fifteen years later, Glia is the industry leader in banking AI. What started as a passion for customer service technology has grown into a commitment to bettering the communities our clients serve. Beyond innovative technology, Glia prioritizes its teams in the US and Europe, fostering a culture of dedication, open communication, and strong values, including DEI, to support their AI service vision.

Industry-leading expertise. Extraordinary curiosity. Uncommonly great partnership. If this sounds like you, you belong with Glia.

Location

Washington D.C.

Employment Type

Full time

Department

Sales

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs. Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking‑trained agents automate workflows across voice and digital – from front office to back office – resulting in decreased operational costs and the Universal Banker model. Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no‑hallucination guarantee.

The Role

As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor‑made for you.

What You'll Do
  • Drive growth opportunities within top‑tier enterprise accounts, setting the stage for business expansion.
  • Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
  • Utilize a strategic, data‑driven approach to guide clients toward innovative solutions.
  • Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
  • Leverage your negotiation skills to secure large contracts involving multiple stakeholders.
Qualifications
  • Located in Washington D.C.
  • Bachelor's Degree required
  • 6+ years of SaaS experience
  • 3+ years selling into Financial institutions or contact centers/customer experience software
  • 3+ years of complex sales experience
  • A track record of consistently exceeding performance expectations.
  • Outstanding communication proficiency in phone, email, and other channels.
  • Ability to navigate complex and intricate sales processes.
  • Proficiency in advanced sales methodologies such as MEDDIC or Command of the message.
Equal Opportunity Employer

Glia is an equal‑opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

Benefits
  • Top‑Rated Company Culture
  • Referral Bonus
  • Team & Company‑Wide Events
  • Workforce Across 10 Countries
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