Citibank Corporate Card integration * Collaborate on the Concur Transformation Project ... Admin Customer Service experience * Writing Skills
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Citibank Corporate Card integration * Collaborate on the Concur Transformation Project ... Admin Customer Service experience * Writing Skills
Personal Banker SAFE Act - Bethesda Row De Novo Branch
Bethesda, MD · On-site
$20.50 - $25.25/hr
... customer outreach including outbound sales, follow ups on pending recommendations and services, and ... Understand and comply with Citibank policies, standards and procedures * Drive client satisfaction ...
Personal Banker SAFE Act - Bethesda Row De Novo Branch
Bethesda, MD · On-site
$20.50 - $25.25/hr
... customer outreach including outbound sales, follow ups on pending recommendations and services, and ... Understand and comply with Citibank policies, standards and procedures * Drive client satisfaction ...
Personal Banker SAFE Act - Bethesda Row De Novo Branch
$20.50 - $25.25/hr
... customer outreach including outbound sales, follow ups on pending recommendations and services, and ... Understand and comply with Citibank policies, standards and procedures * Drive client satisfaction ...
Personal Banker SAFE Act - Bethesda Row De Novo Branch
$20.50 - $25.25/hr
... customer outreach including outbound sales, follow ups on pending recommendations and services, and ... Understand and comply with Citibank policies, standards and procedures * Drive client satisfaction ...
Personal Banker SAFE Act , One California Branch
$22.75 - $27.75/hr
... customer outreach including outbound sales, follow ups on pending recommendations and services, and ... Citibank policies, standards and procedures Drive client satisfaction through delivery of ...
Personal Banker SAFE Act , One California Branch
$22.75 - $27.75/hr
... customer outreach including outbound sales, follow ups on pending recommendations and services, and ... Citibank policies, standards and procedures Drive client satisfaction through delivery of ...
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Notably, this role will serve as the Legal Lead with our partners at Citibank and elsewhere. This ...
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SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Notably, this role will serve as the Legal Lead with our partners at Citibank and elsewhere. This ...
Personal Banker SAFE Act , One California Branch
San Francisco, CA · On-site
$22.75 - $27.75/hr
... customer outreach including outbound sales, follow ups on pending recommendations and services, and ... Citibank policies, standards and procedures Drive client satisfaction through delivery of ...
Personal Banker SAFE Act , One California Branch
San Francisco, CA · On-site
$22.75 - $27.75/hr
... customer outreach including outbound sales, follow ups on pending recommendations and services, and ... Citibank policies, standards and procedures Drive client satisfaction through delivery of ...
The incumbent will serve as a liaison to Citibank and its representatives who manage two Citibank ... Shall demonstrate the ability to provide excellent customer service. * Must be a U.S. Citizen.
The incumbent will serve as a liaison to Citibank and its representatives who manage two Citibank ... Shall demonstrate the ability to provide excellent customer service. * Must be a U.S. Citizen.
... their customers, without the hassle of setting up a direct credit relationship with a bank or ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
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... their customers, without the hassle of setting up a direct credit relationship with a bank or ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
... their customers, without the hassle of setting up a direct credit relationship with a bank or ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
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... their customers, without the hassle of setting up a direct credit relationship with a bank or ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Maintain a solid understanding of Citibank products and services - within Small Business/Commercial ... costs and improve customer service levels. Work with management team on prioritization and ...
Maintain a solid understanding of Citibank products and services - within Small Business/Commercial ... costs and improve customer service levels. Work with management team on prioritization and ...
... their customers, without the hassle of setting up a direct credit relationship with a bank or ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Quick apply
... their customers, without the hassle of setting up a direct credit relationship with a bank or ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Responsibilities may include customer service and communication, training internal staff ... Performs necessary research and analysis using various tools including Concur, Citibank and the ...
Responsibilities may include customer service and communication, training internal staff ... Performs necessary research and analysis using various tools including Concur, Citibank and the ...
Responsibilities may include customer service and communication, training internal staff ... Performs necessary research and analysis using various tools including Concur, Citibank and the ...
Responsibilities may include customer service and communication, training internal staff ... Performs necessary research and analysis using various tools including Concur, Citibank and the ...
Shop Your Way - Product Marketing Manager
OR · Remote
$157.60K/yr
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Quick apply
Shop Your Way - Product Marketing Manager
OR · Remote
$157.60K/yr
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ... Technology leadership experience in the financial services industry, or customer-facing technical ...
Quick apply
Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ... Technology leadership experience in the financial services industry, or customer-facing technical ...
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Quick apply
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Shop Your Way - Business Analyst
OR · Remote
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Quick apply
Shop Your Way - Business Analyst
OR · Remote
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
NAM Corporate Credit Underwriter - Energy, Senior Vice President
Houston, TX · On-site
$144.48K - $216.72K/yr
Build a solid understanding of Citibank products and services within Commercial Banking and the broader organization. * Coordinate with bankers on customer calls and site visits, when appropriate.
NAM Corporate Credit Underwriter - Energy, Senior Vice President
Houston, TX · On-site
$144.48K - $216.72K/yr
Build a solid understanding of Citibank products and services within Commercial Banking and the broader organization. * Coordinate with bankers on customer calls and site visits, when appropriate.
Personal Banker SAFE Act- Downtown San Francisco Area
San Francisco, CA · On-site
$61.28K - $85.52K/yr
... with the customer service team. The overall objective of this role is to foster relations with ... Understand and comply with Citibank policies, standards and procedures * Appropriately assess risk ...
Personal Banker SAFE Act- Downtown San Francisco Area
San Francisco, CA · On-site
$61.28K - $85.52K/yr
... with the customer service team. The overall objective of this role is to foster relations with ... Understand and comply with Citibank policies, standards and procedures * Appropriately assess risk ...
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Quick apply
SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard ... Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ...
Citibank Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do citibank customer service jobs pay per hour?
As of May 29, 2026, the average hourly pay for citibank customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is a Citibank Customer Service job?
A Citibank Customer Service job involves assisting customers with their banking needs, such as account inquiries, transaction issues, and troubleshooting problems. Representatives handle phone calls, emails, or chats to provide information about Citibank products and services. They also help resolve disputes, process requests, and ensure a positive customer experience. Strong communication, problem-solving skills, and knowledge of banking policies are essential for this role.
What are the key skills and qualifications needed to thrive in the Citibank Customer Service position, and why are they important?
To thrive as a Citibank Customer Service representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent; experience in financial services is often preferred. Familiarity with CRM software, online banking platforms, and secure data handling systems is advantageous. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure make candidates stand out. These skills are crucial for delivering effective solutions, maintaining customer satisfaction, and upholding Citibank's reputation for service excellence.
What does a typical day look like for a Citibank Customer Service representative?
A typical day for a Citibank Customer Service representative involves assisting customers via phone, email, or chat with inquiries about banking products, transactions, or account issues. You'll spend time investigating problems, processing requests such as account changes or card replacements, and ensuring that customers' concerns are resolved efficiently. The role often requires collaborating with other departments, such as fraud prevention or loan processing teams, to provide comprehensive support. You can expect a dynamic environment where quick problem-solving and attention to detail are highly valued.
What is the 8 65 rule for Citibank?
The 8-65 rule in the context of Citibank customer service typically refers to a scheduling guideline where employees work 8-hour shifts and are scheduled for 65 hours per pay period. This rule helps manage staffing levels and ensure adequate coverage in customer service roles. However, specific policies may vary by location and position, so it's advisable to consult official Citibank employment resources for precise details.
More about Citibank Customer Service jobs
- What are the key skills and qualifications needed to thrive in the Citibank Customer Service position and why are they important?
- What does a typical day look like for a Citibank Customer Service representative?
- What is a Citibank Customer Service job?
- The 10 Top Types Of Citibank Customer Service Jobs
What cities are hiring for Citibank Customer Service jobs? Cities with the most Citibank Customer Service job openings:
What are the most commonly searched types of Citibank Customer Service jobs? The most popular types of Citibank Customer Service jobs are:
What states have the most Citibank Customer Service jobs? States with the most job openings for Citibank Customer Service jobs include:
What job categories do people searching Citibank Customer Service jobs look for? The top searched job categories for Citibank Customer Service jobs are:
Contractor
Posted 12 days ago
Job description
Job Title: Technical Customer Service Representative III
Job Type: Hybrid (Remote/In-Office)
Location: Charlotte, North Carolina 28217
Duration: 3-Month Project (Potential to Extend)
Shift Timing: Mon to Fri (8:00 AM to 5:00 PM)
Interview Process: Virtual via Microsoft Teams
Position Summary:
- We are seeking a Technical Customer Service Representative III to join our team in support of global corporate Travel & Expense (T&E) initiatives.
- This individual will play a key role in the implementation and support of our corporate card programs and related systems, including Concur Expense, SAP, and Citibank Corporate Cards.
- The successful candidate will work closely with the Sr. Manager, Global T&E and the Supervisor, Global Card & Expense, supporting a variety of tasks related to the implementation, customer service inquiries, communications, and administrative processes for our global T&E and Purchasing Card programs.
Key Responsibilities:
- Assist with corporate card implementation activities across global markets, including:
- Expansion of P-Card markets
- Transition of legacy Evoqua employees to corporate card provider
- Serve as a primary point of contact for customer service inquiries related to corporate card and T&E systems
- Draft and distribute communications regarding card programs and expense policy updates
- Provide administrative and system support for:
- Concur Expense (Site Administration)
- SAP Expense Modules
- Citibank Corporate Card integration
- Collaborate on the Concur Transformation Project, contributing to planning and system updates as assigned
- Support internal teams with training, documentation, and onboarding as needed
- Perform other duties and special projects as directed
Required Qualifications:
- Bachelor’s Degree (BA or BS) in Business Administration, Finance, or a related field
- Previous experience in corporate card programs (Citibank preferred)
- Familiarity with SAP and Concur Expense platforms
- Strong customer service and communication skills
- Detail-oriented, with the ability to manage multiple tasks and deadlines
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)
Preferred Qualifications:
- Experience with Concur Expense Site Administration
- Previous experience working in a global or enterprise-level organization
- Prior involvement in T&E system transformations or implementations
- Admin Customer Service experience
- Writing Skills
About Pacer Group
Sourced by ZipRecruiter
Industry
Electrical equipment, appliance, and component manufacturing
Company size
11 - 50 Employees
Headquarters location
Sarasota, FL, US
Year founded
1979