ZipRecruiter

Log In

1

Hsa Bank Jobs (NOW HIRING)

HSA Bank

Associate, Employer Support

Green Bay, WI · On-site

$17 - $23.25/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Implementation Specialist

Milwaukee, WI · On-site

$57K - $59K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Implementation Specialist

Milwaukee, WI · Remote

$57K - $59K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Implementation Specialist

Milwaukee, WI · On-site

$57K - $59K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Insurance Sales Agent

Milwaukee, WI · On-site

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Insurance Sales Agent

Milwaukee, WI · Remote

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Insurance Sales Agent

Milwaukee, WI · On-site

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

next page

Showing results 1-20

All JobsHsa Bank Jobs

Hsa Bank information

See salary details

$13

$20

$26

How much do hsa bank jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for hsa bank in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Hsa Bank position, and why are they important?

To excel as an HSA Bank employee, you typically need a background in finance, banking, or customer service, along with strong knowledge of Health Savings Accounts (HSAs) and related regulations. Familiarity with financial software platforms, banking databases, and account management systems is highly valued, as are any certifications in banking or financial services. Excellent interpersonal communication, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills are vital for effectively assisting clients, ensuring regulatory compliance, and maintaining smooth bank operations.

What is an HSA Bank job?

An HSA Bank job typically involves working for HSA Bank, a financial institution specializing in Health Savings Accounts (HSAs) and other health-related financial solutions. Employees may work in customer service, account management, finance, or technology to support individuals and businesses with their HSA needs. Common responsibilities include assisting customers with account inquiries, processing transactions, ensuring compliance with financial regulations, and promoting health savings products.

What are the typical daily responsibilities of an HSA Bank team member?

HSA Bank team members typically spend their day assisting clients with HSA account inquiries, processing account transactions, and ensuring accounts remain compliant with federal regulations. They may collaborate with other departments such as compliance, sales, and IT to address complex account issues or implement process improvements. Key responsibilities also include reviewing documents for accuracy, educating customers about HSA products, and maintaining detailed records. The work environment is often fast-paced and team-oriented, providing many opportunities for skill development and advancement within the organization.

More about Hsa Bank jobs
What cities are hiring for Hsa Bank jobs? Cities with the most Hsa Bank job openings:
What are the most commonly searched types of Hsa Bank jobs? The most popular types of Hsa Bank jobs are:
What states have the most Hsa Bank jobs? States with the most job openings for Hsa Bank jobs include:
What job categories do people searching Hsa Bank jobs look for? The top searched job categories for Hsa Bank jobs are:
Hsa Bank jobs near you
Infographic showing various Hsa Bank job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.
Associate, Employer Support

Associate, Employer Support

HSA Bank

Green Bay, WI • On-site

$17 - $23.25/hr

Full-time

Posted 7 days ago

Job description

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.
Are you ready to join us?
The Associate, Employer Support role is essential to providing an exceptional customer experience via telephone, live chat, and email. Build and maintain professional business rapport with a dedicated book of business that includes direct employers, employers via partners, and consultants. Drive client satisfaction, retention, and account growth. Display ownership by taking personal responsibility over each task and assigned interaction. Answer questions on product details, company information, and any updates or issues with the employer's account. Proactively review each interaction to ensure one-call resolution. Respond to, investigate, and resolve client issues through extensive research and collaboration with other departments. Effectively document and track interactions to ensure customer, individual, and company goals are met. Helps to ensure HSA Bank maintains compliance with Federal and State regulations as well as Webster/HSA Bank policies and procedures.
What you will do
  • Serve as the primary point of contact for assigned clients.
  • Build trusted relationships across all levels with employers and consultants.
  • Proactively educate clients with information and self-service tools regarding bank processes, procedures, and products.
  • Provide exceptional customer service through reactive and proactive servicing via telephone, live chat and email.
  • Develop and execute plans that align employer needs with HSA Bank solutions.
  • Provide first contact resolution on every interaction.
  • Must handle multiple priorities with a strong attention to detail.
  • Collaborate cross-functionally with sales, operations, and product teams to ensure a seamless customer experience.
  • Proactively identify cross-selling opportunities to maximize client engagement and retention.
  • Effectively and efficiently service client needs while hitting SLA and SLO targets.
  • Product knowledge expert on multiple product lines including Health Savings Accounts, Health Reimbursement Accounts, Flexible Spending Accounts (Health and Dependent), Commuter Benefits, etc.
  • Document all employer and consultant interactions to ensure all client and company goals are met.
  • Effectively communicate internally and externally, in a professional manner, while setting accurate expectations for issue resolution.
  • Act as the voice of the client to advocate internally for client needs and enhancements.
  • Regular, consistent, and punctual attendance.
  • Navigate through multiple software applications on multiple screens to manage employer account information.
  • Responsible for hitting and achieving team objectives and goals.
  • Identify and communicate continuous improvements ideas.
  • Deliver educational presentations to employers.
  • Ensure all interactions tasks are completed according to team objectives and goals.
  • Drive to expand personal and professional growth.
  • Other duties and responsibilities as assigned by leadership.

Skills and Abilities
  • Passionate about delivering an exceptional customer experience.
  • Strong customer service skills.
  • Strong interpersonal skills.
  • Strong troubleshooting and decision-making skills.
  • Strong relationship building skills.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite specifically Microsoft Excel.
  • Possesses the ability to maintain the strictest confidentiality of company and customer information.
  • Ability to effectively multi-task between multiple screens and multiple programs.
  • Strong organizational skills with attention to detail.
  • Ability to work with a diverse work force and customer base.
  • Demonstrates flexibility and adaptability.
  • Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, and rapid change.
  • Strong commitment to achieving personal growth and success.
  • Familiarity with key customer success KPIs.
  • Typical office environment and working conditions.
  • Ability to work any shift between 7:00 AM and 7:00 PM, CT.
  • Must remain at workstation for long periods of time.
  • Heavy keyboard/mouse usage required (repetitive movements).
  • Headset usage required for long periods of time.

Education Qualifications
  • H.S. Diploma or General Education Degree (GED) required

Experience Qualifications
  • 0-2 years Minimum of 1 year of direct customer service experience with agents and employers (in-person customer facing work experience or call center experience). required
  • 0-2 years of HSA Bank experience. preferred
  • 0-2 years of experience servicing partners or large employers. preferred
  • Prior experience with customer service telephone queue environment. preferred
  • Prior experience with a Customer Relationship Management system (Salesforce). preferred

The estimated salary range for this position is $22.00USD to $24.00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-BY1
#LI-REMOTE
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Apply