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Hsa Bank Jobs (NOW HIRING)

HSA Bank

Proposal Specialist

Milwaukee, WI · On-site

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Proposal Specialist

Milwaukee, WI · On-site

$70K - $80K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Proposal Specialist

Milwaukee, WI

$70K - $80K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Implementation Specialist

Milwaukee, WI · Remote

$57K - $59K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Insurance Sales Agent

Milwaukee, WI · On-site

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Insurance Sales Agent

Milwaukee, WI · Remote

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Insurance Sales Agent

Milwaukee, WI · On-site

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

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How much do hsa bank jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for hsa bank in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Hsa Bank position, and why are they important?

To excel as an HSA Bank employee, you typically need a background in finance, banking, or customer service, along with strong knowledge of Health Savings Accounts (HSAs) and related regulations. Familiarity with financial software platforms, banking databases, and account management systems is highly valued, as are any certifications in banking or financial services. Excellent interpersonal communication, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills are vital for effectively assisting clients, ensuring regulatory compliance, and maintaining smooth bank operations.

How does an HSA Bank work?

An HSA Bank manages Health Savings Accounts (HSAs), which are tax-advantaged savings accounts for medical expenses. It allows individuals to contribute pre-tax funds, invest them if desired, and withdraw money tax-free for qualified healthcare costs, with account management typically through online platforms or customer service.

What is a HSA job description?

A HSA job description typically involves managing health savings account operations, including customer service, account maintenance, compliance with regulations, and promoting financial wellness. Roles may require knowledge of banking software, financial regulations, and strong communication skills.

Can I cash out my HSA when I leave my job?

If you have an HSA as part of your employment benefits, you can typically withdraw funds after leaving your job. The account remains yours, and you can use the funds for qualified medical expenses or transfer it to another HSA provider; however, withdrawing for non-qualified expenses may incur taxes and penalties. It is advisable to review your HSA provider's policies and consult tax guidelines for specific details.

What is an HSA Bank job?

An HSA Bank job typically involves working for HSA Bank, a financial institution specializing in Health Savings Accounts (HSAs) and other health-related financial solutions. Employees may work in customer service, account management, finance, or technology to support individuals and businesses with their HSA needs. Common responsibilities include assisting customers with account inquiries, processing transactions, ensuring compliance with financial regulations, and promoting health savings products.

What are the typical daily responsibilities of an HSA Bank team member?

HSA Bank team members typically spend their day assisting clients with HSA account inquiries, processing account transactions, and ensuring accounts remain compliant with federal regulations. They may collaborate with other departments such as compliance, sales, and IT to address complex account issues or implement process improvements. Key responsibilities also include reviewing documents for accuracy, educating customers about HSA products, and maintaining detailed records. The work environment is often fast-paced and team-oriented, providing many opportunities for skill development and advancement within the organization.

More about Hsa Bank jobs
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What are the most commonly searched types of Hsa Bank jobs? The most popular types of Hsa Bank jobs are:
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Hsa Bank jobs near you
Infographic showing various Hsa Bank job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.
Manager, Contact Center Partnerships

Manager, Contact Center Partnerships

HSA Bank

Milwaukee, WI • On-site

$90K - $94K/yr

Full-time

Posted 22 days ago

Job description

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.
Are you ready to join us?
The Manager, Member Services CC Partnership, will be responsible for managing the day-to-day activities of multiple outsourced contact center sites supporting HSA Bank. This role models the highest standards of client service while ensuring the BPO partners maintain and exceed all requirements of the business and KPI's. BPO Partnership Manager is responsible for the ongoing successful performance of the HSA program in all partner locations.
What you will do
  • Ensure program staffing aligns with forecasted business needs.
  • Partner with program managers, serve as an escalation point for complex client issues, complaints; while providing guidance with difficult calls or issues.
  • Mitigate operational risk by ensuring that policies and procedures are adhered to for production efficiency, safety, and compliance in conjunction with company and state/federal regulations and guidelines.
  • Performance quality management - partner with the Quality Assurance Leader to monitor, assess and document performance planning with program managers to ensure QA is exceeded and plan for ongoing improvement or something.
  • Serve as Point of Contact on special projects both internal/external to Contact Center.
  • Plan and lead WBR meetings with all BPO partners to evaluate performance and other meetings as needed to mitigate areas of improvement needs
  • Assess dashboards, team tracker, reporting needs, that are focused on departmental efficiencies.
  • In conjunction with Contact Center Director, Implement/execute strategy; adjusting to changing business needs.
  • This position requires occasional travel, including visits to international BPO partner locations. Candidates must maintain a valid passport and be able to travel with limited notice.

Skills and Abilities
  • Candidates with some combination of coursework and experience, or extensive related professional experience, are eligible for consideration.
  • 5-7 years contact center leadership
  • 3-4 years of experience in Contact Center Vendor Management or equivalent experience

Job Skills / Knowledge Demonstrated:
  • Experience in a contact center, customer service, or operations environment.-depth knowledge of the Customer
  • Prior leadership or supervisory experience with the ability to influence change at the Program manager level for them to be able to implement with BPO frontline agents
  • Excellent organizational skills with ability to effectively plan, set priorities, allocate resources and manage several complex activities simultaneously while working in a fast-paced environment to meet deadlines
  • Problem solving skills
  • Ability to learn all system applications that support Contact Center requests, inquires and transactions.
  • Ability to effectively multi-task
  • Proficiency with call center technology, task tracking tools, reporting dashboards, and standard office software
  • Very strong critical thinking and analysis skills. Able to take an ambiguous problem, use data-informed brainstorming, identify goals and metrics, and drive a team to deliver on them.
  • Excellent organizational skills with attention to detail
  • Ability to work with a diverse work force and customer base
  • Strong commitment to achieving personal growth and success
  • Ability to understand HSA Bank's mission, goals, and strategies and support it during customer interactions

Environment:
  • This is a salaried position requiring work during core business hours, Monday through Friday. Additional availability may be required outside of standard hours, including weekends, to address BPO-related issues or emergencies as needed.
  • As a remote position, employees are required to maintain a separate, private working space that supports confidentiality and productivity.
  • Heavy utilization of Microsoft Teams is expected for meetings, collaboration, and day-to-day communication.

Education Qualifications
  • High school diploma or GED required. An associate's or bachelor's degree is preferred.

Experience:
  • 5-7 years contact center leadership
  • 3-4 years of experience in Contact Center Vendor Management or equivalent experience

The estimated salary range for this position is $90,000USD to $94,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-BY1
#LI-REMOTE
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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