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Hsa Bank Jobs (NOW HIRING)

HSA Bank

Insurance Sales Agent

Milwaukee, WI · Remote

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Insurance Sales Agent

Milwaukee, WI · On-site

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Insurance Sales Agent

Milwaukee, WI · On-site

$24 - $26/hr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI

$114K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and ...

Frothy Monkey

Line Cook - Downtown Franklin

Franklin, TN · On-site

$15.50 - $19.50/hr

Health Savings Account (HSA Bank; Frothy deposits $25 a month) * 401(k) retirement plan * Free shift meal and staff beverages * Free employee assistance program * Free employee perks and discount ...

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Frothy Monkey

Line Cook - Downtown Franklin

Franklin, TN · On-site

$15.50 - $19.50/hr

Health Savings Account (HSA Bank; Frothy deposits $25 a month) * 401(k) retirement plan * Free shift meal and staff beverages * Free employee assistance program * Free employee perks and discount ...

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How much do hsa bank jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for hsa bank in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the HSA Bank position, and why are they important?

To excel as an HSA Bank employee, you typically need a background in finance, banking, or customer service, along with strong knowledge of Health Savings Accounts (HSAs) and related regulations. Familiarity with financial software platforms, banking databases, and account management systems is highly valued, as are any certifications in banking or financial services. Excellent interpersonal communication, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills are vital for effectively assisting clients, ensuring regulatory compliance, and maintaining smooth bank operations.

What is an HSA Bank?

An HSA Bank job typically involves working for HSA Bank, a financial institution specializing in Health Savings Accounts (HSAs) and other health-related financial solutions. Employees may work in customer service, account management, finance, or technology to support individuals and businesses with their HSA needs. Common responsibilities include assisting customers with account inquiries, processing transactions, ensuring compliance with financial regulations, and promoting health savings products.

What are the typical daily responsibilities of an HSA Bank team member?

HSA Bank team members typically spend their day assisting clients with HSA account inquiries, processing account transactions, and ensuring accounts remain compliant with federal regulations. They may collaborate with other departments such as compliance, sales, and IT to address complex account issues or implement process improvements. Key responsibilities also include reviewing documents for accuracy, educating customers about HSA products, and maintaining detailed records. The work environment is often fast-paced and team-oriented, providing many opportunities for skill development and advancement within the organization.

More about Hsa Bank jobs
What cities are hiring for Hsa Bank jobs? Cities with the most Hsa Bank job openings:
What are the most commonly searched types of Hsa Bank jobs? The most popular types of Hsa Bank jobs are:
What states have the most Hsa Bank jobs? States with the most job openings for Hsa Bank jobs include:
What job categories do people searching Hsa Bank jobs look for? The top searched job categories for Hsa Bank jobs are:
Hsa Bank jobs near you
Infographic showing various Hsa Bank job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.

Member Services Contact Center Associate

HSA Bank

Milwaukee, WI • Remote

$20 - $21/hr

Full-time

Posted 27 days ago

Job description

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.


Are you ready to join us?

The Client Service Associate I is the frontline to customers, providing excellent service related to a variety of account inquiries. The Client Service Associate is expected to meet or exceed individual service goals for all Contact Center related metrics.

What you will do

  • Retain existing accountholders via reactive servicing through phone queue or email correspondence by providing exceptional problem solving, ownership, and follow through.

  • Ability to work within multiple systems -- Sparak, 1Cloud, Sharepoint, Star, etc. -- while addressing, researching and determining a solution to resolve the customer's concerns and questions.

  • Proficient in support of the Health Savings Accounts product.

  • Able to knowledgably explain to clients the benefits and impact of IRS Tax regulations in relationship to their HSA accounts.

  • Utilize internal resources to respond to customer inquiries accurately and in a timely manner.

  • Process customer requests and respond to product and service inquiries in a responsible, timely and accurate manner.

  • Communicate and reinforce changes in operational policies and procedures.

  • Resolve problems on a case-by-case, customer-by-customer basis which may include policy, procedure, process, compliance and risk assessment.

  • Prioritize and perform multiple tasks at the same time.

  • Take ownership of escalated issues and report systems or policy issues to appropriate parties.

  • Act as an advocate for the customer by submitting feedback through appropriate channels

  • Consistently meet/exceed all customer service standards.

  • Model behavior consistent with the Contact Center's customer service standards, policies and procedures.

  • Other duties as assigned by Supervisor/Manager.


Skills and Abilities

  • Active listening skills.

  • Strong customer service.

  • Passion for helping people.

  • Problem solving skills.

  • Effective communicate skills over the telephone.

  • Strong working knowledge of computer (email, internet, intranet, etc.).

  • Typing skills.

  • Ability to learn all system applications that support Contact Center requests, inquires and transactions.

  • Ability to effectively multi-task.

  • Positive attitude.

  • Flexibility.

  • Excellent organizational skills with attention to detail.

  • Ability to work with a diverse work force and customer base.

  • Strong commitment to achieving personal growth and success.

  • Ability to understand HSA Bank's mission, goals, and strategies and support it during customer interactions.

  • Ability to work any shift 24 hours/day, 7 days a week; 8.5 and 10.5 hour shifts; schedule will be defined at the time of hire; howver this could change based off business needs.

  • Completion of 2-3 week classroom training.

  • Close environment at workstation and wearing headset for long periods of time.

  • Heavy keyboard/mouse usage required with repetitive movements.

  • High Speed Internet required.


Education Qualifications

  • H.S. Diploma or General Education Degree (GED) required


Experience Qualifications

  • 0-2 years Direct customer service experience (in-person customer facing work experience or call center experience) required

The estimated salary range for this position is $20.00USD to $21.00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-BY1

#LI-REMOTE

Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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