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3Rd Shift Hsa Bank Jobs (NOW HIRING)

HSA Bank

Proposal Specialist

Milwaukee, WI · On-site

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future ... seamlessly shift between competing priorities without compromising quality. A strong focus on ...

HSA Bank

Proposal Specialist

Milwaukee, WI · On-site

$70K - $80K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future ... seamlessly shift between competing priorities without compromising quality. A strong focus on ...

HSA Bank

Proposal Specialist

Milwaukee, WI

$70K - $80K/yr

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future ... seamlessly shift between competing priorities without compromising quality. A strong focus on ...

Simos

3rd Shift Maintenance Technician

Hopkinsville, KY · On-site

$28 - $34.01/hr

Apply today! 3rd shift positions available: * 3rd shift hours are 10:00 pm - 7:00 am w/ rotating ... Pneumatic valve bank troubleshooting and repair * Electrical troubleshooting and repair of 480V 3 ...

Judd Wire

Material Handler - 3rd Shift

Turners Falls, MA · On-site

$19.81 - $23.44/hr

Material Handler 3rd Shift Judd Wire Inc., a Sumitomo Electric Group company, is looking for a 3rd ... FSA/HSA * 401(k) with Employer Match * Life, AD&D and Disability * PTO and Holidays * Employee ...

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3Rd Shift Hsa Bank information

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How much do 3rd shift hsa bank jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for 3rd shift hsa bank in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift Hsa Bank vs 3Rd Shift Customer Service Representative?

Aspect3Rd Shift Hsa Bank3Rd Shift Customer Service Representative
CredentialsBasic banking knowledge, sometimes certifications in banking or financeCustomer service skills, sometimes banking or financial certifications
Work EnvironmentBank branches, call centers, or online banking supportCall centers, bank branches, or remote customer support
Industry UsageFinancial services, banking industryFinancial services, banking industry

Both roles typically require customer service skills and banking knowledge, often working during overnight or early morning hours. The main difference lies in the specific job functions: Hsa Bank roles focus on health savings accounts and related banking services, while Customer Service Representatives handle general customer inquiries. Both positions are essential in banking operations and often share similar credentials and work environments.

What is a 3rd Shift HSA Bank employee?

A 3rd Shift HSA Bank employee is someone who works at HSA Bank during the third shift, which typically covers overnight hours. These employees may be responsible for tasks such as processing transactions, providing customer service, or supporting various banking operations during non-traditional business hours. Working the 3rd shift often requires flexibility and the ability to work independently, as there may be fewer staff on site. It's an important role that ensures HSA Bank's services are available around the clock.

What are the key skills and qualifications needed to thrive as a 3rd Shift HSA Bank Customer Service Representative, and why are they important?

To thrive as a 3rd Shift HSA Bank Customer Service Representative, you need strong knowledge of banking procedures, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure data entry tools is important for daily operations. Excellent communication, problem-solving abilities, and patience help you address client inquiries effectively, especially during overnight hours. These skills are crucial for ensuring accurate transaction processing, regulatory compliance, and a positive customer experience during non-standard business hours.

What are some unique challenges and benefits of working the 3rd shift at HSA Bank?

Working the 3rd shift at HSA Bank often involves handling overnight operations, such as processing transactions and monitoring systems for security or technical issues. Challenges can include adjusting to a non-traditional sleep schedule and fewer in-person interactions with colleagues. However, the shift typically offers quieter work hours, greater autonomy, and sometimes additional shift differentials or incentives. Team collaboration often happens through digital channels, making strong communication skills essential. Many employees find the 3rd shift provides opportunities to develop specialized expertise and can be a stepping stone to advancement within the organization.
What cities are hiring for 3Rd Shift Hsa Bank jobs? Cities with the most 3Rd Shift Hsa Bank job openings:
What are the most commonly searched types of Hsa Bank jobs? The most popular types of Hsa Bank jobs are:
What states have the most 3Rd Shift Hsa Bank jobs? States with the most job openings for 3Rd Shift Hsa Bank jobs include:
3Rd Shift Hsa Bank jobs near you
Member Services Contact Center Associate

Member Services Contact Center Associate

HSA Bank

Milwaukee, WI • Remote

$20 - $21/hr

Full-time

Posted 11 days ago

Job description

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.


Are you ready to join us?

The Client Service Associate I is the frontline to customers, providing excellent service related to a variety of account inquiries. The Client Service Associate is expected to meet or exceed individual service goals for all Contact Center related metrics.

What you will do

  • Retain existing accountholders via reactive servicing through phone queue or email correspondence by providing exceptional problem solving, ownership, and follow through.

  • Ability to work within multiple systems -- Sparak, 1Cloud, Sharepoint, Star, etc. -- while addressing, researching and determining a solution to resolve the customer's concerns and questions.

  • Proficient in support of the Health Savings Accounts product.

  • Able to knowledgably explain to clients the benefits and impact of IRS Tax regulations in relationship to their HSA accounts.

  • Utilize internal resources to respond to customer inquiries accurately and in a timely manner.

  • Process customer requests and respond to product and service inquiries in a responsible, timely and accurate manner.

  • Communicate and reinforce changes in operational policies and procedures.

  • Resolve problems on a case-by-case, customer-by-customer basis which may include policy, procedure, process, compliance and risk assessment.

  • Prioritize and perform multiple tasks at the same time.

  • Take ownership of escalated issues and report systems or policy issues to appropriate parties.

  • Act as an advocate for the customer by submitting feedback through appropriate channels

  • Consistently meet/exceed all customer service standards.

  • Model behavior consistent with the Contact Center's customer service standards, policies and procedures.

  • Other duties as assigned by Supervisor/Manager.


Skills and Abilities

  • Active listening skills.

  • Strong customer service.

  • Passion for helping people.

  • Problem solving skills.

  • Effective communicate skills over the telephone.

  • Strong working knowledge of computer (email, internet, intranet, etc.).

  • Typing skills.

  • Ability to learn all system applications that support Contact Center requests, inquires and transactions.

  • Ability to effectively multi-task.

  • Positive attitude.

  • Flexibility.

  • Excellent organizational skills with attention to detail.

  • Ability to work with a diverse work force and customer base.

  • Strong commitment to achieving personal growth and success.

  • Ability to understand HSA Bank's mission, goals, and strategies and support it during customer interactions.

  • Ability to work any shift 24 hours/day, 7 days a week; 8.5 and 10.5 hour shifts; schedule will be defined at the time of hire; howver this could change based off business needs.

  • Completion of 2-3 week classroom training.

  • Close environment at workstation and wearing headset for long periods of time.

  • Heavy keyboard/mouse usage required with repetitive movements.

  • High Speed Internet required.


Education Qualifications

  • H.S. Diploma or General Education Degree (GED) required


Experience Qualifications

  • 0-2 years Direct customer service experience (in-person customer facing work experience or call center experience) required

The estimated salary range for this position is $20.00USD to $21.00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-BY1

#LI-REMOTE

Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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