Medical Records Analyst Jobs (NOW HIRING)

Job Summary

Under general supervision, the Referral/Medical Records Specialist is responsible for supporting patient care coordination and health information management functions at RGH Clovis Clinic by way of processing referrals, medical record scanning, and providing phone and registration coverage. This position serves as a key point of contact for patients, families, providers, and external healthcare partners while ensuring accurate management, processing, and release of patient medical records.

The Referral/Medical Records Specialist coordinates patient referrals and obtains prior authorizations for diagnostic services and procedures while assisting patients in navigating services both within RGH Clovis Clinic and with outside providers. In addition, this position ensures medical records are accurately retrieved, scanned, indexed, analyzed, and maintained in compliance with hospital policies and all applicable state and federal regulations, including HIPAA.

This role supports patient access to care, protects the integrity and confidentiality of health information, and assists in ensuring medical records are complete and available to support quality patient care, regulatory compliance, and accurate reimbursement. The Referral/Medical Records Specialist embodies the mission, vision, and values of Roosevelt General Hospital & Clinics while providing excellent customer service and administrative support.

Essential Job Responsibilities

Non-Essential Functions

Performs other duties as assigned.

Roosevelt General Hospital (RGH) is committed to providing safe, quality care to patients. Employees are required to adhere to the Values of RGH.

Integrity

We are committed to honesty and ethical principles, where our words and actions reflect our dedication to fostering strong relationships and maintaining professional credibility. We take accountability for our actions and their impact on others, consistently honoring our commitments and upholding moral standards and values in every situation.

Learning

We promote personal growth and professional excellence by embracing continuous learning through training, mentorship, and constructive feedback. We foster a collaborative culture driven by curiosity and critical thinking, encouraging staff to ask questions, seek answers, and share knowledge.

Innovation

We confidently embrace changes in technology, processes, and practices, encouraging strategic risk-taking and creativity to enhance healthcare delivery, patient safety, and the quality of care. We collaborate with partners from other hospitals, academic institutions, industry leaders, and community organizations to promote continuous improvement and remain at the forefront of advancing healthcare outcomes.

Kindness

We engage in open communication with patients, families, and colleagues to understand their needs and concerns, while respecting their differences and upholding their dignity. We foster a nurturing environment where individuals feel supported, understood, and valued, strengthening relationships, promoting growth, and enhancing the overall well-being of all. Excellence We strive to be a model rural healthcare facility, setting high standards in healthcare delivery and ensuring exceptional patient satisfaction within the communities we serve. We take pride in our accountability and fiscal responsibility, skillfully balancing costs and outcomes to guarantee that superior patient care is always delivered.

Unity

We collaborate across departments and disciplines to deliver effective and compassionate healthcare, working alongside patients, families, and community partners to ensure seamless coordination of care and achieve our common goals of wellness and healing. We prioritize open communication and mutual respect, empowering our teams to collaborate effectively by acknowledging and celebrating the unique contributions and strengths of each individual.

Qualifications

High school graduate or equivalent.

General computer knowledge. Previous hospital experience preferred.

Professional Requirements

Knowledge, Skills, and Abilities

Physical Requirements and Environmental Conditions