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International Customer Service Representative Jobs

G.M. Industrial, LLC

Customer Service Representative

Cleveland, OH · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our family of companies includes Zenex International and Eveready Products. We are focused on ... Customer Service Representative A Customer Service Representative is responsible for engaging with ...

AlphaGraphics

Customer Service Representative

Shenandoah, TX · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • PTO

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative ... If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its ...

Trinity Glass International Inc

Customer Service Rep

Federal Way, WA · On-site

$19.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Trinity Glass International, we are committed to fostering and nurturing empowerment, teamwork ... Customer Service Representatives to join the team. Successful candidates will render a variety of ...

WESCO International

Customer Service Representative

Lewisville, TX · On-site

$20.61 - $25.76/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title Customer Service Representative As a Customer Service Representative, you will respond to ... Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal ...

M S International

Customer Service Representative (CSR)

Edison, NJ · On-site

$40K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

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International Customer Service Representative information

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How much do international customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for international customer service representative in the United States is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

How does an international customer service representative typically handle language and cultural differences when assisting customers?

International Customer Service Representatives frequently interact with clients from diverse linguistic and cultural backgrounds. To navigate these differences, they often use translation tools, maintain clear and simple communication, and draw on cultural awareness training provided by employers. Building rapport and trust requires sensitivity to cultural norms, so representatives adapt their communication styles as needed and may collaborate with regional team members for complex issues. This approach helps ensure customers feel understood and valued, regardless of their location.

What does an international customer service representative do?

An International Customer Service Representative assists customers from different countries by addressing their inquiries, resolving issues, and providing information about products or services. They often communicate through phone, email, or chat and may need to navigate language barriers and cultural differences. Their role also typically involves processing orders, handling complaints, and ensuring customer satisfaction across international markets.

What does an international customer service representative do?

An international customer service representative handles overseas transactions for their company. As an international customer service representative, your job duties include answering customer calls and inquiries, tracking the delivery to ensure the product or service is delivered on time, and serving as the primary liaison between the company and client. Your responsibilities may also include finding sales leads and following up with customers to ensure their satisfaction and resolving any issues or complaints they may have.

What are the key skills and qualifications needed to thrive as an international customer service representative?

To thrive as an International Customer Service Representative, you need strong communication skills, cultural awareness, and proficiency in at least one foreign language, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, international shipping platforms, and email/ticketing software is typically required. Problem-solving abilities, patience, and adaptability help professionals excel in diverse and sometimes challenging customer interactions. These skills ensure effective support for global customers, fostering positive relationships and resolving issues efficiently across various markets.

What is the difference between International Customer Service Representative vs Customer Service Representative?

AspectInternational Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes multilingual skillsHigh school diploma or equivalent
Work EnvironmentGlobal companies, international calls, multilingual settingsLocal or national companies, domestic calls
Employer & IndustryInternational corporations, travel, hospitality, e-commerceRetail, local services, telecommunications
Search & Comparison IntentUnderstanding roles in global customer supportLocal customer support roles

The main difference between an International Customer Service Representative and a Customer Service Representative lies in their scope and environment. International reps handle global clients, often requiring multilingual skills and knowledge of international protocols, while customer service reps typically serve local or national customers. Both roles require strong communication skills, but the international position emphasizes cross-cultural competence and global industry knowledge.

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International Customer Service Representative jobs near you
Infographic showing various International Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,199 per year, or $24.6 per hour.

Industrial & International Customer Service Coordinator II

Amsoil

Milwaukee, WI • On-site

$20.82 - $24.47/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Customer Service Coordinator

AMSOIL INC. has an exciting opportunity as a Customer Service Coordinator in our Industrial & International Customer Service department. In this role, you will be responsible for providing customer service and support for AMSOIL Industrial sales efforts. This involves customer communication, order entry, supply chain support, and product logistics coordination. This position reports to our facility located in Milwaukee, Wisconsin and has a work schedule of Monday - Friday 8am to 5pm.

Core Responsibilities:

  • Provide a high-level of direct support with customers throughout product acquisition stage of sales cycle, both domestically and internationally
  • Respond to customer questions regarding orders, pricing, and shipments
  • Communicate inventory needs with partnering departments in operations, production, and distribution
  • Work directly with third party providers to support customer requirements including but not limited to; distribution, transportation/deliver, blending, packaging, and stocking
  • Intake all necessary information and input all quality issues into CRM
  • Create and manage price lists, ensuring accuracy at the departmental and customer levels
  • Utilizing standards templates and software, create customer specific industrial labels when needed
  • Act as a key department resource for special projects

Position Requirements:

  • High school diploma or equivalent
  • Minimum of 5 years of customer service experience
  • Ability to communicate professionally with a variety of audiences, both in writing and verbally
  • Proficient using Microsoft Office programs

Preferred Requirements:

  • Experience working with ERP systems such as EnterpriseOne (JDEdwards)
  • Experience working with CRM systems such as Microsoft Dynamics

Other Details:

  • Pay Type – hourly
  • Pay range - $20.82/hour - $24.47/hour depending on education, experience, and skillset.

Benefits:

  • Paid time off and paid holidays each year
  • Employee bonus program
  • 401(k) with company match
  • Paid life, short-term disability, and long-term disability insurance
  • Competitive health benefits
  • Health savings account (HSA) and flexible spending account (FSA) options
  • Affordable group dental, vision, critical illness, and accident insurance
  • Employee discount on product
  • Corporate gym membership

If you have any questions or need assistance with the application process, please email: humanresources@amsoil.com Equal Opportunity Employer/Veterans/Disabled AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.

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