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Permanent International Customer Service Representative Jobs

Diversitech

Customer Service Representative

Morris, NY · On-site

$16.50 - $22.50/hr

... in international customer service and shipping, bilingual in Spanish. Consistent interaction with all levels of corporate employees and field employees, especially warehouse, shipping, and outside ...

NESCO Inc

Customer Service Representative

Corning, NY · On-site

$19 - $21/hr

Nesco Resource is looking for a detail-oriented Customer Service Representative for our client to manage domestic and international customer accounts. This role involves order entry, logistics ...

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Oterra

Senior Customer Service Representative

Sturtevant, WI · On-site

$18.75 - $25.75/hr

Join our fast-growing, international team and help us make natural, healthy food accessible worldwide. General Summary The Senior Customer Service Representative serves as a key customer advocate and ...

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Permanent International Customer Service Representative information

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How much do permanent international customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for permanent international customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Permanent International Customer Service Representative vs Temporary International Customer Service Representative?

AspectPermanent International Customer Service RepresentativeTemporary International Customer Service Representative
Employment TypeFull-time, ongoing employmentShort-term, project-based or seasonal
CredentialsTypically requires customer service experience, language skills, and sometimes certificationsSimilar credentials, often with less emphasis on long-term experience
Work EnvironmentOffice or remote, consistent support for international clientsSimilar environment, but with a focus on short-term support
Industry UsageCommon in global companies with ongoing customer support needsUsed for seasonal peaks or specific projects in international markets

In summary, Permanent International Customer Service Representatives are employed full-time to provide ongoing support to international clients, while Temporary International Customer Service Representatives work on short-term contracts to handle seasonal or project-specific demands. Both roles require similar skills and credentials but differ mainly in employment duration and scope.

Is a Permanent International Customer Service Representative an entry-level job?

A Permanent International Customer Service Representative role is often considered entry-level, especially for candidates with strong communication skills and basic computer proficiency. However, some positions may require previous customer service experience or language skills, depending on the company's requirements.
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Permanent International Customer Service Representative jobs near you
Infographic showing various Permanent International Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

International Customer Service Representative

Carlisle Industrial Brake & Friction, Inc.

Medina, OH • On-site

Other

Re-posted 28 days ago

Job description

The primary purpose of this position is to process customer orders from receipt to completion, collaborating with the customer and the manufacturing plants to ensure timely delivery of product, as well as answering incoming phone calls from distributors and customers regarding product pricing, and availability. Assist Sales Managers with account management. This position will work primarily, but not exclusively, with our Latin/South American Sales Manager and accounts.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Key Responsibilities:
* Must be fluent in Spanish (required)
• Input customer orders and changes into order entry system while maintaining order board
• Assist customers and distributors with pricing, delivery, and method of shipment
• Review pricing on customer purchase orders and enforce minimum lot sizes
• Acknowledge receipt of orders to customers
• Authorize customer returns and follow-up with plant personnel. Issue credits upon receipt of customer returns
• Support outside Sales Managers
• Act as "liaison" between plant personnel, product/sales managers, and the customer
• File purchase orders, contracts, quotes, correspondence to support Quality System record retention
• Expedite deliveries for customer inquiries and past due
• Follow stated procedures related to SOX and TS
• Release tooling invoices at the time of initial order shipment
• Follow up on NPI (New Product Introduction) to ensure timely order entry
• Assist with physical inventory if needed
• Diligent order/contract review required to maintain ISO compliance
• Generate system reports and excel spreadsheets as needed to support customer and/or sales requirements
COMPETENCIES:

  • Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Maintains confidentiality of all payroll, medical, benefit and employee related information.
PREFERRED QUALIFICATIONS:
Education:
  • High school diploma required
  • Bachelor's Degree in Business Administration (preferred)

Experience and/or Training:
• 1-3 years' experience in customer service (preferred)
• Must be fluent in Spanish (required)
• Must be a US Citizen (required)
• Professional attitude with the ability to communicate clearly and effectively at all levels
• Ability to resolve customer related problems or gather accurate information to pass on to others as needed
• Ability to listen attentively, make sound decisions, and speak with confidence
• Attention to detail and ability to follow up is critical, ability to meet deadlines
• Must be a motivated initiative-taker with the ability to work independently and/or in a cross-functional work team environment
• This person must view customer complaints as an opportunity to satisfy the customer, rather than a negative experience
Familiarity in working within a manufacturing environment is a plus
Travel Requirements: None

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