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Remote International Customer Service Representative Jobs

Justworks

Manager, International Customer Success

Manager, International Customer Success Remote - International Who We Are At Justworks, you'll ... You own the end-to-end service strategy for international customers by leading a multi-functional ...

Suddath

International Customer Service Counselor

Manage the day-to-day customer service needs of all clients. * Provide clear communication, both ... The work environment characteristics described here are representative of those an employee ...

Dalstrong

REMOTE- Customer Service Representative

$16.50 - $22.25/hr

Remote- Customer Service Representative There are NO Limits is our motto. We are a fast paced, high ... Dalstrong is an international kitchen knife, and cookware e-commerce company based in Canada with a ...

Dalstrong

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative We are a large international kitchen knife and cookware e-commerce company based in Canada but with a team that is distributed around the world. We sell through ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Toronto, ON, Canada Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You will receive an ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...

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How much do remote international customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote international customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote International Customer Service Representatives?

Remote International Customer Service Representatives often navigate challenges such as managing customer expectations across different time zones, overcoming language or cultural barriers, and handling varied communication channels simultaneously. Working remotely also requires strong self-motivation and discipline to remain productive without direct supervision. Successful representatives develop strategies to stay organized, keep up with company updates, and foster teamwork through virtual collaboration platforms. Adaptability and continuous learning play key roles in overcoming these challenges and providing outstanding service to a global customer base.

What is a Remote International Customer Service Representative job?

A Remote International Customer Service Representative assists customers from different countries by handling inquiries, resolving issues, and providing support via phone, email, or chat. They work from home or another remote location, often requiring strong communication skills, cultural awareness, and proficiency in multiple languages. This role typically involves troubleshooting, order processing, and ensuring customer satisfaction across different time zones. Reliable internet and a quiet workspace are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote International Customer Service Representative position, and why are they important?

To thrive as a Remote International Customer Service Representative, you need excellent communication skills, fluency in multiple languages, and prior customer support experience, often supported by a high school diploma or higher education. Familiarity with CRM systems like Zendesk or Salesforce, and proficiency with email, live chat, and telephony tools are typically required. Standout candidates demonstrate empathy, cultural awareness, problem-solving abilities, and exceptional time management. These skills and qualities are vital for delivering effective service across time zones and cultures, ensuring high customer satisfaction and efficient resolution of diverse inquiries.

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Remote International Customer Service Representative jobs near you
International Customer Service Representative

International Customer Service Representative

International Medical Group

Remote

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. We are now accepting applications to fill our next training class.
JOB SUMMARY
At IMG, we refer to the Customer Service Representative as an Assistance Coordinator. They are responsible for ensuring an excellent level of customer service and productivity with all inbound and outbound communication. Types of inquiries include answering benefit questions, making updates to policies, helping customers set up a new claim and giving claim status on existing claims.
JOB DETAILS

  • Location: Position will start in-office during training. Will have the opportunity to transition to remote upon successful completion of training and meeting department eligibility requirements -- the targeted estimate is at 6 weeks but could take additional time
  • Must be willing and able to commute to the Indianapolis office on a daily basis until the eligibility requirements to work remote are met
  • In order to work from home, individuals must have a designated workspace in a room with a door and high-speed internet.
  • Base Pay: $17.00 per hour plus participation in the monthly performance bonus plan if qualifications are met*
  • After training is completed, we will have 1st and 2nd shifts available
  • Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.
PERKS
  • Monthly performance bonus up to 30% of monthly base pay based on 40 hours per week (*must meet department standards and qualifications)
  • Comprehensive Benefits package including Medical / RX / Dental/Vision Insurance
  • 401k Plan with company match
  • Paid Time Off
  • Free Employee Parking
  • Casual Dress Environment
  • Tuition Reimbursement Plan
DUTIES AND RESPONSIBILITIES
  • Answer and address a high volume of inbound communication (phone, email, online chat, etc.) in a professional and courteous manner while maintaining performance metrics, quality standards, and HIPAA compliance
  • Provide professional and courteous outbound communication as instructed
  • Document contact outcomes in customer relationship management tool
  • Availability to work some holidays and weekend days. Job may require flexible scheduling to grow in the company
  • Mentoring and helping new employees when asked
  • Assist in special projects or tasks as needed
QUALIFICATIONS
  • 1 year of experience in a customer service role analyzing and solving internal and external customer issues
  • Basic level of proficiency in Microsoft Office Suite software
  • Professional interpersonal, written, and oral communication skills
  • Demonstrated ability to multi-task - navigate systems on dual monitors and type while on a call
  • Global geographical and cultural awareness
  • Self-motivated with proven ability to maintain positive attitude
  • Strong stress management and ability to work in a fast-paced environment.
  • Analytical and problem-solving skills
PREFERRED SKILLS
  • Bilingual - Proficient verbal and written communication skills in a foreign language (including but not limited to Spanish, Portuguese, Mandarin, and/or French) a plus but not required

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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