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Assistant International Customer Service Representative Jobs

Align Technology, Inc.

$18.25 - $25.25/hr

To strengthen our team at the Darmstadt location, we would like to welcome you as a International Customer Service Representative (m/f/d) As an International Customer Service Representative, you will ...

Expand International

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Customer Service Representative (CSR)

Stratford, CT · On-site

$21 - $23/hr

Customer Service Representative Location: Stratford Connecticut Job Type: Full-Time- (in the office ... Expand International of America, Inc. About Us: At Expand International, we thrive in a fast-paced ...

Air Techniques

Customer Service Representative

Melville, NY · On-site

$16.25 - $22.25/hr

The Customer Service Representative is primarily responsible for supporting customers (dealers ... Consignment coordination * Assist in organizing freight requirements for international shipments.

Bedrosians

Customer Service Representative

Portland, OR

$17 - $23/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... international customer base. Our growth has made Bedrosians one of the largest independent ...

Bedrosians

$17.50 - $24/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... international customer base. Our growth has made Bedrosians one of the largest independent ...

Recruit, Staff, Hire, LLC

Customer Service Rep

Metairie, LA · On-site

$14.75 - $20/hr

This company works with international clients. Full benefits are offered including health, dental ... Work with customs and assist with paperwork regarding cargo * Issue instructions for container ...

Endo International

Customer Svc Rep III

Webster Groves, MO · On-site

$15 - $20.50/hr

International customer service experience highly desirable. ESSENTIAL FUNCTIONS : * Handle all ... groups representing sales, trade compliance, marketing, planning, and distribution. WORKING ...

Mr Handyman

Customer Service Representative

Tigard, OR · On-site

$15/hr

Monitor social media and lead source systems * Assist owner and team as needed Requirements: * High ... Handyman International LLC is the franchisor of the Mr. Handyman ® franchised system. Each Mr.

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How much do assistant international customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for assistant international customer service representative in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

How does an Assistant International Customer Service Representative typically collaborate with other departments to resolve customer issues?

Assistant International Customer Service Representatives frequently coordinate with teams such as logistics, sales, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves tracking shipments, clarifying order details, or relaying technical information. Effective communication and organization are crucial, as the role requires relaying accurate updates between customers and internal teams, sometimes across different time zones. Building strong interdepartmental relationships helps ensure a smooth workflow and timely resolution of international customer concerns.

What does an Assistant International Customer Service Representative do?

An Assistant International Customer Service Representative supports customers from different countries by addressing their inquiries, resolving issues, and ensuring customer satisfaction across various communication channels. They often assist with order processing, shipping information, and product details while navigating language and cultural differences. This role requires strong communication skills, attention to detail, and an understanding of international business practices. Additionally, they may coordinate with other departments to resolve complex customer concerns and help maintain positive relationships with global clients.

What are the key skills and qualifications needed to thrive as an Assistant International Customer Service Representative, and why are they important?

To thrive as an Assistant International Customer Service Representative, you need strong communication skills, proficiency in at least one foreign language, and a background in customer service or international business. Familiarity with CRM software, order management platforms, and basic office applications is typically required. Cultural sensitivity, problem-solving abilities, and patience are standout soft skills in this role. These competencies are vital for effectively assisting diverse customers, resolving issues efficiently, and supporting smooth international operations.
What cities are hiring for Assistant International Customer Service Representative jobs? Cities with the most Assistant International Customer Service Representative job openings:
What are the most commonly searched types of International Customer Service Representative jobs? The most popular types of International Customer Service Representative jobs are:
What states have the most Assistant International Customer Service Representative jobs? States with the most job openings for Assistant International Customer Service Representative jobs include:
Assistant International Customer Service Representative jobs near you
International Customer Service Representative

International Customer Service Representative

International Medical Group

Indianapolis, IN • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. We are now accepting applications to fill our next training class.
JOB SUMMARY
At IMG, we refer to the Customer Service Representative as an Assistance Coordinator. They are responsible for ensuring an excellent level of customer service and productivity with all inbound and outbound communication. Types of inquiries include answering benefit questions, making updates to policies, helping customers set up a new claim and giving claim status on existing claims.
JOB DETAILS
  • Location: Position will start in-office during training. Will have the opportunity to transition to remote upon successful completion of training and meeting department eligibility requirements -- the targeted estimate is at 6 weeks but could take additional time
  • Must be willing and able to commute to the Indianapolis office on a daily basis until the eligibility requirements to work remote are met
  • In order to work from home, individuals must have a designated workspace in a room with a door and high-speed internet.
  • Base Pay: $17.00 per hour plus participation in the monthly performance bonus plan if qualifications are met*
  • After training is completed, we will have 1st and 2nd shifts available
  • Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

PERKS
  • Monthly performance bonus up to 30% of monthly base pay based on 40 hours per week (*must meet department standards and qualifications)
  • Comprehensive Benefits package including Medical / RX / Dental/Vision Insurance
  • 401k Plan with company match
  • Paid Time Off
  • Free Employee Parking
  • Casual Dress Environment
  • Tuition Reimbursement Plan

DUTIES AND RESPONSIBILITIES
  • Answer and address a high volume of inbound communication (phone, email, online chat, etc.) in a professional and courteous manner while maintaining performance metrics, quality standards, and HIPAA compliance
  • Provide professional and courteous outbound communication as instructed
  • Document contact outcomes in customer relationship management tool
  • Availability to work some holidays and weekend days. Job may require flexible scheduling to grow in the company
  • Mentoring and helping new employees when asked
  • Assist in special projects or tasks as needed

QUALIFICATIONS
  • 1 year of experience in a customer service role analyzing and solving internal and external customer issues
  • Basic level of proficiency in Microsoft Office Suite software
  • Professional interpersonal, written, and oral communication skills
  • Demonstrated ability to multi-task - navigate systems on dual monitors and type while on a call
  • Global geographical and cultural awareness
  • Self-motivated with proven ability to maintain positive attitude
  • Strong stress management and ability to work in a fast-paced environment.
  • Analytical and problem-solving skills

PREFERRED SKILLS
  • Bilingual - Proficient verbal and written communication skills in a foreign language (including but not limited to Spanish, Portuguese, Mandarin, and/or French) a plus but not required

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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