ZipRecruiter

Log In

1

Assistant International Customer Service Representative Jobs

Bedrosians

Customer Service Representative

Tustin, CA

$17.50 - $24/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... international customer base. Our growth has made Bedrosians one of the largest independent ...

Bedrosians

Customer Service Representative

Medford, OR

$16.50 - $22.50/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... international customer base. Our growth has made Bedrosians one of the largest independent ...

Aerotec International LLC

Be Seen First

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

Customer Service Representative Pay rate $20 plus, DOE About Aerotec International We are FAA approved repair station. Aerotec International is a valued resource to Repair/Overhaul Aux Power Units ...

Endo International

Customer Svc Rep III

Webster Groves, MO · On-site

$15 - $20.50/hr

International customer service experience highly desirable. ESSENTIAL FUNCTIONS : * Handle all ... groups representing sales, trade compliance, marketing, planning, and distribution. WORKING ...

next page

Showing results 1-20

All JobsAssistant International Customer Service Representative Jobs

Assistant International Customer Service Representative information

See salary details

$11

$20

$28

How much do assistant international customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for assistant international customer service representative in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

How does an Assistant International Customer Service Representative typically collaborate with other departments to resolve customer issues?

Assistant International Customer Service Representatives frequently coordinate with teams such as logistics, sales, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves tracking shipments, clarifying order details, or relaying technical information. Effective communication and organization are crucial, as the role requires relaying accurate updates between customers and internal teams, sometimes across different time zones. Building strong interdepartmental relationships helps ensure a smooth workflow and timely resolution of international customer concerns.

What does an Assistant International Customer Service Representative do?

An Assistant International Customer Service Representative supports customers from different countries by addressing their inquiries, resolving issues, and ensuring customer satisfaction across various communication channels. They often assist with order processing, shipping information, and product details while navigating language and cultural differences. This role requires strong communication skills, attention to detail, and an understanding of international business practices. Additionally, they may coordinate with other departments to resolve complex customer concerns and help maintain positive relationships with global clients.

What are the key skills and qualifications needed to thrive as an Assistant International Customer Service Representative, and why are they important?

To thrive as an Assistant International Customer Service Representative, you need strong communication skills, proficiency in at least one foreign language, and a background in customer service or international business. Familiarity with CRM software, order management platforms, and basic office applications is typically required. Cultural sensitivity, problem-solving abilities, and patience are standout soft skills in this role. These competencies are vital for effectively assisting diverse customers, resolving issues efficiently, and supporting smooth international operations.
What cities are hiring for Assistant International Customer Service Representative jobs? Cities with the most Assistant International Customer Service Representative job openings:
What are the most commonly searched types of International Customer Service Representative jobs? The most popular types of International Customer Service Representative jobs are:
What states have the most Assistant International Customer Service Representative jobs? States with the most job openings for Assistant International Customer Service Representative jobs include:
Assistant International Customer Service Representative jobs near you
International Customer Service Representative

International Customer Service Representative

Cencora

Cary, NC • On-site

Full-time

Medical, Dental, Vision

Posted 23 days ago

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Responsibilities:
  • Answering calls directed to the International Customer Service Department, and, when required, answering multiple calls.
  • Providing Excellent Customer Service to internal and external clients.
  • Creating new shipment orders for international routes.
  • Following up on open jobs.
  • Advising customers on the requirements of importing into foreign countries (customs procedures, duties and taxes, time spent in customs according to value).
  • Assisting customers with paperwork inquiries.
  • Utilizing WC facilities such as OpStar to search import requirements.
  • Reviewing documentation received from shippers to ensure they are in accordance with the requirements of destination country.
  • Pre-advising destination office for commodities that require special attention, such as import permits, formal entry, large size, etc.
  • Planning the international routings while considering carrier requirements.
  • Routing shipments on next reliable and direct flights out (NFO service).
  • Entering all customer expectations into job file.
  • Entering clear, precise instructions in job file.
  • Communicating status updates with customers.
  • Everyone is responsible for following up on live jobs, even if not your order.
  • Demonstrating professionalism on the phone and in the office.
  • Assisting in the training of new employees.
  • Working together as a team with all departments and offices.
  • Flexibility in work schedule - 24 hour company will require overtime, holiday scheduling, and weekend shifts as necessary.
  • Providing assistance to colleagues.

**This position is NOT remote. Must be located in or around Cary, NC
Work experience:
  • Strong written and oral communication
  • Proficiency in World Courier systems (WorldSTAR, BioSTAR, OpSTAR, OptiView, etc.).

Skills and knowledge:
  • Strong Geography skills
  • Ability to Multitask
  • Team player
  • Professionalism
  • Sense of Urgency
  • Positive attitude

What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies
Affiliated Companies: World Courier Inc

Apply