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Assistant International Customer Service Representative Jobs

Align Technology, Inc.

$18.25 - $25.25/hr

To strengthen our team at the Darmstadt location, we would like to welcome you as a International Customer Service Representative (m/f/d) As an International Customer Service Representative, you will ...

Global Food Corp

Customer Service Representative

Miami, FL · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Foodservice Export We are a growing foodservice company ... This role is critical in supporting international customers, coordinating export orders, and ...

Global Food Corp

Customer Service Representative

Miami, FL · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Foodservice Export We are a growing foodservice company ... This role is critical in supporting international customers, coordinating export orders, and ...

Diversitech

Customer Service Representative

Morris, NY · On-site

$16.50 - $22.50/hr

... in international customer service and shipping, bilingual in Spanish. Consistent interaction with all levels of corporate employees and field employees, especially warehouse, shipping, and outside ...

Bedrosians

$17.50 - $24/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... international customer base. Our growth has made Bedrosians one of the largest independent ...

CGS Publishing Technologies International, LLC

Be Seen First

Customer Service Representative (CSR)

Plymouth, MN · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CGS ORIS is an international technology company serving customers throughout the Americas, with ... Maintain an organized and efficient filing structure * Assist with special projects as needed ...

Bedrosians

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... international customer base. Our growth has made Bedrosians one of the largest independent ...

CVG

Customer Service Representative

Piedmont, AL · On-site

$14.25 - $19.25/hr

Customer Service Representative The Customer Service Representative directs and coordinates ... a plus for facilities with international customer bases. * A reliable, customer-focused ...

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Assistant International Customer Service Representative information

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How much do assistant international customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for assistant international customer service representative in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does an assistant international customer service representative do?

An Assistant International Customer Service Representative supports customers from different countries by addressing their inquiries, resolving issues, and ensuring customer satisfaction across various communication channels. They often assist with order processing, shipping information, and product details while navigating language and cultural differences. This role requires strong communication skills, attention to detail, and an understanding of international business practices. Additionally, they may coordinate with other departments to resolve complex customer concerns and help maintain positive relationships with global clients.

What are the key skills and qualifications needed to thrive as an assistant international customer service representative, and why are they important?

To thrive as an Assistant International Customer Service Representative, you need strong communication skills, proficiency in at least one foreign language, and a background in customer service or international business. Familiarity with CRM software, order management platforms, and basic office applications is typically required. Cultural sensitivity, problem-solving abilities, and patience are standout soft skills in this role. These competencies are vital for effectively assisting diverse customers, resolving issues efficiently, and supporting smooth international operations.

How does an assistant international customer service representative typically collaborate with other departments to resolve customer issues?

Assistant International Customer Service Representatives frequently coordinate with teams such as logistics, sales, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves tracking shipments, clarifying order details, or relaying technical information. Effective communication and organization are crucial, as the role requires relaying accurate updates between customers and internal teams, sometimes across different time zones. Building strong interdepartmental relationships helps ensure a smooth workflow and timely resolution of international customer concerns.

What cities are hiring for Assistant International Customer Service Representative jobs?

Cities with the most Assistant International Customer Service Representative job openings:

What are the most commonly searched types of International Customer Service Representative jobs?

The most popular types of International Customer Service Representative jobs are:

What states have the most Assistant International Customer Service Representative jobs?

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Assistant International Customer Service Representative jobs near you

International Customer Service Representative

Carlisle Industrial Brake & Friction, Inc.

Medina, OH • On-site

Other

Re-posted 29 days ago

Job description

The primary purpose of this position is to process customer orders from receipt to completion, collaborating with the customer and the manufacturing plants to ensure timely delivery of product, as well as answering incoming phone calls from distributors and customers regarding product pricing, and availability. Assist Sales Managers with account management. This position will work primarily, but not exclusively, with our Latin/South American Sales Manager and accounts.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Key Responsibilities:
* Must be fluent in Spanish (required)
• Input customer orders and changes into order entry system while maintaining order board
• Assist customers and distributors with pricing, delivery, and method of shipment
• Review pricing on customer purchase orders and enforce minimum lot sizes
• Acknowledge receipt of orders to customers
• Authorize customer returns and follow-up with plant personnel. Issue credits upon receipt of customer returns
• Support outside Sales Managers
• Act as "liaison" between plant personnel, product/sales managers, and the customer
• File purchase orders, contracts, quotes, correspondence to support Quality System record retention
• Expedite deliveries for customer inquiries and past due
• Follow stated procedures related to SOX and TS
• Release tooling invoices at the time of initial order shipment
• Follow up on NPI (New Product Introduction) to ensure timely order entry
• Assist with physical inventory if needed
• Diligent order/contract review required to maintain ISO compliance
• Generate system reports and excel spreadsheets as needed to support customer and/or sales requirements
COMPETENCIES:

  • Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Maintains confidentiality of all payroll, medical, benefit and employee related information.
PREFERRED QUALIFICATIONS:
Education:
  • High school diploma required
  • Bachelor's Degree in Business Administration (preferred)

Experience and/or Training:
• 1-3 years' experience in customer service (preferred)
• Must be fluent in Spanish (required)
• Must be a US Citizen (required)
• Professional attitude with the ability to communicate clearly and effectively at all levels
• Ability to resolve customer related problems or gather accurate information to pass on to others as needed
• Ability to listen attentively, make sound decisions, and speak with confidence
• Attention to detail and ability to follow up is critical, ability to meet deadlines
• Must be a motivated initiative-taker with the ability to work independently and/or in a cross-functional work team environment
• This person must view customer complaints as an opportunity to satisfy the customer, rather than a negative experience
Familiarity in working within a manufacturing environment is a plus
Travel Requirements: None

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