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Assistant International Customer Service Representative Jobs in Indiana

Align Technology, Inc.

$18.25 - $25.25/hr

To strengthen our team at the Darmstadt location, we would like to welcome you as a International Customer Service Representative (m/f/d) As an International Customer Service Representative, you will ...

U-Haul

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

U-Haul

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

U-Haul

Customer Service Representative

Wayne, IN · On-site

$14.25 - $19.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

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All JobsInternational Customer Service Representative JobsAssistant International Customer Service Representative JobsAssistant International Customer Service Representative Jobs in Indiana

Assistant International Customer Service Representative information

See Indiana salary details

$11

$19

$38

How much do assistant international customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for assistant international customer service representative in Indiana is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.25 per hour, depending on experience, location, and employer.

What does an assistant international customer service representative do?

An Assistant International Customer Service Representative supports customers from different countries by addressing their inquiries, resolving issues, and ensuring customer satisfaction across various communication channels. They often assist with order processing, shipping information, and product details while navigating language and cultural differences. This role requires strong communication skills, attention to detail, and an understanding of international business practices. Additionally, they may coordinate with other departments to resolve complex customer concerns and help maintain positive relationships with global clients.

What are the key skills and qualifications needed to thrive as an assistant international customer service representative, and why are they important?

To thrive as an Assistant International Customer Service Representative, you need strong communication skills, proficiency in at least one foreign language, and a background in customer service or international business. Familiarity with CRM software, order management platforms, and basic office applications is typically required. Cultural sensitivity, problem-solving abilities, and patience are standout soft skills in this role. These competencies are vital for effectively assisting diverse customers, resolving issues efficiently, and supporting smooth international operations.

How does an assistant international customer service representative typically collaborate with other departments to resolve customer issues?

Assistant International Customer Service Representatives frequently coordinate with teams such as logistics, sales, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves tracking shipments, clarifying order details, or relaying technical information. Effective communication and organization are crucial, as the role requires relaying accurate updates between customers and internal teams, sometimes across different time zones. Building strong interdepartmental relationships helps ensure a smooth workflow and timely resolution of international customer concerns.

What cities in Indiana are hiring for Assistant International Customer Service Representative jobs?

Cities in Indiana with the most Assistant International Customer Service Representative job openings:

Assistant International Customer Service Representative jobs near you

Sr. Customer Service Representative (m/w/d)

Align Technology, Inc.

$18.25 - $25.25/hr

Full-time

Re-posted 24 days ago

Align Technology rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

To strengthen our team at the Darmstadt location, we would like to welcome you as a

International Customer Service Representative (m/f/d) 
As an International Customer Service Representative, you will be responsible for global order processing and customer service for our international business clients. You will work closely with colleagues from logistics, sales, finance and administration in a highly coordinated team environment. 
  • Processing of incoming license orders 
  • Packing and shipping of license dongles 
  • Coordination with our logistics partner 
  • Dispatch of information and installation materials 
  • Maintenance and administration of customer and product data in our customer portal 
  • Written and telephone service for customers (orders, licenses, general inquiries) 
  • Administration of material stocks (copy protection dongles, packaging material, etc.) 
  • Collaboration with sales, finance and office/secretarial departments 
  • Reporting to the Team Leader Customer Service 

What really matters to us 
We are a well-established, experienced and tightly coordinated team. Our success is based on trust, collaboration and a strong sense of responsibility for each other. For this role, we are looking for someone who truly thrives in a team-oriented environment. 

This means: 
  • You enjoy working closely with colleagues and contributing to a harmonious team atmosphere 
  • You don't hesitate to help colleagues, even outside your immediate tasks 
  • You are hands-on and ready to step in during busy periods 
  • You communicate clearly, reliably and respectfully 
  • You approach challenges with a positive, solution-focused mindset 
  • You take ownership of your work while supporting the collective goals of the  
  • Completed vocational training in a commercial field 
  • 2+ years professional experience in a similar role 
  • Very good knowledge of Microsoft Office 
  • Strong customer and service orientation 
  • Independent, structured and solution-oriented work style 
  • Quick comprehension and high reliability 
  • Excellent team spirit, flexibility, motivation and communication skills 
  • Professional manners and a friendly, positive appearance 
  • Very good written and spoken German (native speaker or C1 level) 
  • Good English skills (written and spoken); additional languages are a plus 
  • Exciting and varied tasks in a dynamic and growing software company 
  • Flat hierarchies and fast decision-making 
  • A positive working environment that values both freedom and responsibility 
  • Strong team spirit and a very pleasant atmosphere 
  • Modern offices, workstations and the latest technologies 
  • Flexible working hours 
  • Training and development opportunities 
  • Company events 
  • Sports activities and work-life balance initiatives 
  • Free drinks, fruit and snacks 
  • Canteen with in-house cook 
  • Good transport connections 
  • JobTicket / JobRad 

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