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International Customer Service Representative Jobs

Customer Svc Rep III

Webster Groves, MO · On-site

$15 - $20.50/hr

International customer service experience highly desirable. ESSENTIAL FUNCTIONS : * Handle all ... groups representing sales, trade compliance, marketing, planning, and distribution. WORKING ...

International Customer Experience Specialist

Skokie, IL · On-site

$16.25 - $21.50/hr

... class service, and international commerce. Reporting to the International Customer Experience ... in representing Visual Comfort & Co. with elegance and poise. * Cross-cultural awareness and a ...

Job Overview Customer Service Representatives are responsible for assisting all customer segments ... international customer base. Our growth has made Bedrosians one of the largest independent ...

Customer Service Representative

Tustin, CA

$17.50 - $24/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments ... international customer base. Our growth has made Bedrosians one of the largest independent ...

Customer Service Representative

Medford, OR

$16.50 - $22.50/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments ... international customer base. Our growth has made Bedrosians one of the largest independent ...

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International Customer Service Representative information

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How much do international customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for international customer service representative in the United States is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

How does an International Customer Service Representative typically handle language and cultural differences when assisting customers?

International Customer Service Representatives frequently interact with clients from diverse linguistic and cultural backgrounds. To navigate these differences, they often use translation tools, maintain clear and simple communication, and draw on cultural awareness training provided by employers. Building rapport and trust requires sensitivity to cultural norms, so representatives adapt their communication styles as needed and may collaborate with regional team members for complex issues. This approach helps ensure customers feel understood and valued, regardless of their location.

What does an International Customer Service Representative do?

An International Customer Service Representative assists customers from different countries by addressing their inquiries, resolving issues, and providing information about products or services. They often communicate through phone, email, or chat and may need to navigate language barriers and cultural differences. Their role also typically involves processing orders, handling complaints, and ensuring customer satisfaction across international markets.

What Does an International Customer Service Representative Do?

An international customer service representative handles overseas transactions for their company. As an international customer service representative, your job duties include answering customer calls and inquiries, tracking the delivery to ensure the product or service is delivered on time, and serving as the primary liaison between the company and client. Your responsibilities may also include finding sales leads and following up with customers to ensure their satisfaction and resolving any issues or complaints they may have.

What are the key skills and qualifications needed to thrive as an International Customer Service Representative, and why are they important?

To thrive as an International Customer Service Representative, you need strong communication skills, cultural awareness, and proficiency in at least one foreign language, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, international shipping platforms, and email/ticketing software is typically required. Problem-solving abilities, patience, and adaptability help professionals excel in diverse and sometimes challenging customer interactions. These skills ensure effective support for global customers, fostering positive relationships and resolving issues efficiently across various markets.

What is the difference between International Customer Service Representative vs Customer Service Representative?

AspectInternational Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes multilingual skillsHigh school diploma or equivalent
Work EnvironmentGlobal companies, international calls, multilingual settingsLocal or national companies, domestic calls
Employer & IndustryInternational corporations, travel, hospitality, e-commerceRetail, local services, telecommunications
Search & Comparison IntentUnderstanding roles in global customer supportLocal customer support roles

The main difference between an International Customer Service Representative and a Customer Service Representative lies in their scope and environment. International reps handle global clients, often requiring multilingual skills and knowledge of international protocols, while customer service reps typically serve local or national customers. Both roles require strong communication skills, but the international position emphasizes cross-cultural competence and global industry knowledge.

What cities are hiring for International Customer Service Representative jobs? Cities with the most International Customer Service Representative job openings:
What are the most commonly searched types of International Customer Service Representative jobs? The most popular types of International Customer Service Representative jobs are:
Who are the top companies hiring for International Customer Service Representative jobs? The top employers for International Customer Service Representative jobs are:
What states have the most International Customer Service Representative jobs? States with the most job openings for International Customer Service Representative jobs include:
What job categories do people searching International Customer Service Representative jobs look for? The top searched job categories for International Customer Service Representative jobs are:
Infographic showing various International Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 36% Full Time, and 60% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,199 per year, or $24.6 per hour.
Customer Experience Representative

Customer Experience Representative

Natoli Engineering Company, Inc.

Saint Charles, MO

$15 - $20.50/hr

Other

Posted 24 days ago


Job description

Ready to build something incredible with us? Let's make an impact- together.
Natoli Engineering has an exciting opportunity for a Customer Service Representative to provide assistance to our International Customers. This is a fast-paced position that offers the opportunity to learn and grow in a state-of-the-art Manufacturing environment.
Job description
The Customer Service Representative will typically do the following: listen and respond to customers' needs and concerns via phone and email, provide information about products and services, take orders, review or make changes to customer accounts, handle questions or complaints, record details for customer contacts, research answers or solutions as needed, refer customers to supervisors, managers or other team members as necessary.
Job Specification: Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop a professional relationship with international customer accounts
  • Communicate with customers, sales representatives, distributors and production manager with any order updates
  • Process quotations, purchases orders and other related information for order entry, and process customer's claims
  • Prepare and enter technical drawings, recommend potential products and services to customers
  • Analyze customers' needs and collaborate with management to develop customer accounts
  • This list is not intended to be all-inclusive. Employees may perform other related duties as assigned.
Qualifications and requirements
  • Must be at least 18 years of age
  • Experience in an engineering or manufacturing environment is a plus
  • Ability to read and understand blueprints
  • Understanding of tight precision tolerances
  • Technical aptitude is a plus
  • Strong computer skills and advanced working knowledge of MS Office
  • Must be able to effectively and professionally communicate with customers, sales representatives, other team members, and distributors while maintaining a positive attitude
  • Must be detail oriented and well organized
Experience
  • 2+ years' experience with the above criteria
physical requirements
  • Must have the ability to sit at a desk using a computer for 8 or more hours per day; stand, kneel, walk and bend as required throughout the workday to accomplish various tasks
  • Must be able to lift, pull, push or carry various types of light weight files or tools (approximately 1-10 pounds) and process accordingly.
Career path Opportunities
  • Lead, Supervisor and Manager level roles within the organization

Why Join Natoli Engineering?
At Natoli Engineering, we don't just offer jobs - we offer careers that ignite potential and fuel passion.
As a global leader in tooling and manufacturing solutions, we're committed to:
• Excellence without compromise
• Teamwork without limits
• Innovation without boundaries
When you join Natoli, you're stepping into a culture of:
• Growth and development
• Collaboration and support
• Recognition and opportunity
Whether you're working hands-on in the shop or leading from the front office, you'll have the tools, training, and team you need to succeed.
We invest in our people because we believe that when you grow, we grow.
Natoli Engineering is an Equal Opportunity Employer. Natoli Engineering does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Job Type: Full-time
Work Location: Multiple locations