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Helpdesk Analyst Jobs in Florida (NOW HIRING)

Lennox International

Pricing Analyst

Fort Lauderdale, FL · On-site

$56K - $73K/yr

Uses internal cost information to help analyze competitive pricing and/or cost reductions. * Performs some administrative tasks in support of creating, maintaining, updating and distributing of ...

Lennox International

Pricing Analyst

Fort Lauderdale, FL · On-site

$70K - $80K/yr

Uses internal cost information to help analyze competitive pricing and/or cost reductions. * Performs some administrative tasks in support of creating, maintaining, updating and distributing of ...

krg technology inc

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...

TLC Engineering Solutions, Inc.

Helpdesk Technician

Orlando, FL · Hybrid

$18.75 - $25.25/hr

We are looking for a Helpdesk Technician to join TLC Engineering Solutions (TLC) in Orlando, FL. TLC has an amazing culture that focuses on our employees' career development and opportunities to work ...

TLC Engineering Solutions

Helpdesk Technician

Orlando, FL · On-site

$18.75 - $25.25/hr

We are looking for a Helpdesk Technician to join TLC Engineering Solutions (TLC) in Orlando, FL. TLC has an amazing culture that focuses on our employees' career development and opportunities to work ...

krg technology inc

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...

krg technology inc

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...

GDIT

Helpdesk Technician

Tampa, FL

$64K - $86K/yr

Computer Literacy, Computer Systems, Customer Service, End Users, Help Desk Support Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Transform technology ...

i-Tech Support

Helpdesk Technician Level 3

Ocoee, FL

$17.50 - $23.75/hr

Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Analyze symptoms, identify root causes, and implement appropriate solutions. * Incident Management:

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · On-site

$18.75 - $25.25/hr

Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Analyze symptoms, identify root causes, and implement appropriate solutions. * Incident Management:

i-Tech Support

Helpdesk Technician Level 3

Ocoee, FL · On-site

$17.50 - $23.75/hr

Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Analyze symptoms, identify root causes, and implement appropriate solutions. * Incident Management:

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Analyze symptoms, identify root causes, and implement appropriate solutions. * Incident Management:

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Helpdesk Analyst information

See Florida salary details

$10

$18

$26

How much do helpdesk analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for helpdesk analyst in Florida is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.10 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a helpdesk analyst?

To thrive as a Helpdesk Analyst, you need strong problem-solving abilities, technical knowledge of computer systems and networks, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and certifications such as CompTIA A+ are highly beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What does a helpdesk analyst do?

A Helpdesk Analyst is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, and may resolve problems remotely or escalate complex issues to higher-level IT staff. Their goal is to ensure users can work efficiently by quickly diagnosing and resolving technical problems. In addition to problem-solving, Helpdesk Analysts may also document issues, maintain logs, and help with system updates or user training.

What challenges does a helpdesk analyst face when supporting users remotely, and how can they be addressed?

Helpdesk Analysts often encounter challenges such as limited visibility into users’ technical environments, communication barriers, and varying levels of user technical proficiency. To address these, analysts rely on clear, step-by-step instructions, remote desktop tools, and strong problem-solving skills. Building rapport and maintaining patience with users is also key, as well as documenting solutions for future reference. Regular training and collaboration with IT teams help analysts stay updated and improve their ability to resolve complex issues efficiently.

What is the difference between Helpdesk Analyst vs Service Desk Technician?

AspectHelpdesk AnalystService Desk Technician
CertificationsCompTIA A+, HDI-SAT, Microsoft CertifiedCompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentCorporate IT support, remote and on-siteIT support centers, remote and on-site
Employer & IndustryBusinesses, IT service providersIT service desks, tech support companies
Common Search & ComparisonYesYes

The main difference between a Helpdesk Analyst and a Service Desk Technician lies in their roles' scope. Helpdesk Analysts often handle more complex issues, provide troubleshooting, and may assist with technical analysis. Service Desk Technicians typically focus on resolving common user issues, password resets, and basic troubleshooting. Both roles require similar certifications and work environments, and they are frequently compared by job seekers and employers in the IT support industry.

What are popular job titles related to Helpdesk Analyst jobs in Florida? For Helpdesk Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Helpdesk Analyst jobs in Florida look for? The top searched job categories for Helpdesk Analyst jobs in Florida are:
What cities in Florida are hiring for Helpdesk Analyst jobs? Cities in Florida with the most Helpdesk Analyst job openings:
What are popular job titles related to Helpdesk Analyst jobs in FL? For Helpdesk Analyst jobs in FL, the most frequently searched job titles are:
Helpdesk Analyst jobs near you
Infographic showing various Helpdesk Analyst job openings in Florida as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 8% Part Time, 2% Temporary, 6% Contract, and 1% Nights. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $37,444 per year, or $18 per hour.

Pricing Analyst

Lennox International

Fort Lauderdale, FL • On-site

$56K - $73K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Lennox International rating

7.1

Company rating: 7.1 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

340th of 487 rated machine equipment manufacturers

Job description

Who We Are
Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).
Benefits:
For information regarding our impressive benefits package, please visit our website at: LII Benefits. We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.
What Drives Success
  • Prepares profitability analysis for incremental sales opportunities.
  • Prepares historical pricing reports.
  • Uses internal cost information to help analyze competitive pricing and/or cost reductions.
  • Performs some administrative tasks in support of creating, maintaining, updating and distributing of pricing.
  • May assist in providing insights on the impact of pricing changes on growth rates and profitability.
  • Prepares profitability analysis for incremental sales opportunities.
  • Directs company-wide pricing activities to ensure that internal controls are present and functioning as required by SOX.
  • Analyzes and prepares special customer pricing quotations.
  • Provides daily support to sales force and branch personnel on pricing issues.
  • Manages pricing models that integrate sales data, cost data, industry information, and current pricing practices to identify revenue-generating opportunities. Executes revenue management strategies to maximize revenues.
  • Implements strategic pricing initiatives to enhance net income.
  • Compiles information from periodicals, catalogs, etc. to keep informed on price trends.
  • Reviews and forecasts revenue using trend/seasonal modeling techniques.
  • Identify and solve low margin issues.
  • Prepares and analyzes reports.
  • Coordinate Vendor setup and maintenance as requested - gathering forms, obtain approvals, etc.
  • Provide daily support to sales force and Sales Center personnel on pricing issues.
  • Other duties and ad hoc reporting as requested.
  • Special projects and other duties as assigned

What We Are Looking For
  • Requires a bachelor's degree or an equivalent combination of education and experience.
  • 3 years of experience in pricing, financial accounting or business planning desired.
  • Requires strong mathematical and analytical abilities.
  • HVAC or trade services knowledge preferred.
  • Require some understanding of financial data, competitive markets and pricing dynamics.
  • Must have strong knowledge of Microsoft Excel, and Microsoft Office and Access.
  • Shows aptitude for learning new data systems.
  • Must be effective in written and verbal communication.

What We Offer
Compensation:
This is a salaried exempt role. The salary range for this role and market is between $70,000 - $80,000 annually. Factors that may affect the starting salary include geography/market and the individual's tenure, performance, skills, education, experience, and other qualifications of the successful candidate.Employees in this role are also eligible for bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.
Benefits:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.
Our Culture:
At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers:
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact CandidateAccommodations@Lennox.com.

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