Systems Analyst / Help Desk Analyst
Fort Lauderdale, FL · On-site
$20 - $30/hr
Responsibilities: * Being able to work on helpdesk trouble tickets and follow up on them (daily ... Systems Analyst; Consultant;
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Systems Analyst / Help Desk Analyst
Fort Lauderdale, FL · On-site
$20 - $30/hr
Responsibilities: * Being able to work on helpdesk trouble tickets and follow up on them (daily ... Systems Analyst; Consultant;
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.25 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.25 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.25 - $26.25/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.25 - $26.25/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$18.50 - $25.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$18.50 - $25.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$18 - $24.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$18 - $24.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.75 - $27/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.75 - $27/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
Orlando, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Orlando, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
New
Help Desk Analyst
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Help Desk Analyst
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Help Desk Analyst
Miami, FL · On-site
$19.75 - $27/hr
Help Desk Analyst Job Summary Dynamic and resourceful I.T. support professional, with a dedication to customer satisfaction and creative problem solving. Provides remote support to users with ...
Help Desk Analyst
Miami, FL · On-site
$19.75 - $27/hr
Help Desk Analyst Job Summary Dynamic and resourceful I.T. support professional, with a dedication to customer satisfaction and creative problem solving. Provides remote support to users with ...
Help Desk Analyst
Miami, FL · On-site
$19.75 - $27/hr
Help Desk Analyst Job Summary Dynamic and resourceful I.T. support professional, with a dedication to customer satisfaction and creative problem solving. Provides remote support to users with ...
Help Desk Analyst
Miami, FL · On-site
$19.75 - $27/hr
Help Desk Analyst Job Summary Dynamic and resourceful I.T. support professional, with a dedication to customer satisfaction and creative problem solving. Provides remote support to users with ...
Pricing Analyst
$70K - $80K/yr
Uses internal cost information to help analyze competitive pricing and/or cost reductions. * Performs some administrative tasks in support of creating, maintaining, updating and distributing of ...
Pricing Analyst
$70K - $80K/yr
Uses internal cost information to help analyze competitive pricing and/or cost reductions. * Performs some administrative tasks in support of creating, maintaining, updating and distributing of ...
Helpdesk Analyst information
See Florida salary details
$10.78 - $12.23
3% of jobs
$12.23 - $13.69
8% of jobs
$14.78 is the 25th percentile. Wages below this are outliers.
$13.69 - $15.14
18% of jobs
$15.14 - $16.59
18% of jobs
The median wage is $16.87 / hr.
$16.59 - $18.05
14% of jobs
$19.42 is the 75th percentile. Wages above this are outliers.
$18.05 - $19.50
15% of jobs
$19.50 - $20.95
9% of jobs
$20.95 - $22.41
6% of jobs
$22.41 - $23.86
3% of jobs
$23.86 - $25.31
3% of jobs
$25.31 - $26.77
2% of jobs
$10
$18
$26
How much do helpdesk analyst jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for helpdesk analyst in Florida is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.10 per hour, depending on experience, location, and employer.
What skills and qualifications are needed to be a helpdesk analyst?
To thrive as a Helpdesk Analyst, you need strong problem-solving abilities, technical knowledge of computer systems and networks, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and certifications such as CompTIA A+ are highly beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.
What does a helpdesk analyst do?
A Helpdesk Analyst is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, and may resolve problems remotely or escalate complex issues to higher-level IT staff. Their goal is to ensure users can work efficiently by quickly diagnosing and resolving technical problems. In addition to problem-solving, Helpdesk Analysts may also document issues, maintain logs, and help with system updates or user training.
What challenges does a helpdesk analyst face when supporting users remotely, and how can they be addressed?
Helpdesk Analysts often encounter challenges such as limited visibility into users’ technical environments, communication barriers, and varying levels of user technical proficiency. To address these, analysts rely on clear, step-by-step instructions, remote desktop tools, and strong problem-solving skills. Building rapport and maintaining patience with users is also key, as well as documenting solutions for future reference. Regular training and collaboration with IT teams help analysts stay updated and improve their ability to resolve complex issues efficiently.
What is the difference between Helpdesk Analyst vs Service Desk Technician?
| Aspect | Helpdesk Analyst | Service Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, HDI-SAT, Microsoft Certified | CompTIA A+, HDI-SAT, Microsoft Certified |
| Work Environment | Corporate IT support, remote and on-site | IT support centers, remote and on-site |
| Employer & Industry | Businesses, IT service providers | IT service desks, tech support companies |
| Common Search & Comparison | Yes | Yes |
The main difference between a Helpdesk Analyst and a Service Desk Technician lies in their roles' scope. Helpdesk Analysts often handle more complex issues, provide troubleshooting, and may assist with technical analysis. Service Desk Technicians typically focus on resolving common user issues, password resets, and basic troubleshooting. Both roles require similar certifications and work environments, and they are frequently compared by job seekers and employers in the IT support industry.
What are popular job titles related to Helpdesk Analyst jobs in Florida? For Helpdesk Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Helpdesk Analyst jobs in Florida look for? The top searched job categories for Helpdesk Analyst jobs in Florida are:
What cities in Florida are hiring for Helpdesk Analyst jobs? Cities in Florida with the most Helpdesk Analyst job openings:
What are popular job titles related to Helpdesk Analyst jobs in FL? For Helpdesk Analyst jobs in FL, the most frequently searched job titles are:
$20 - $30/hr
Full-time
Medical
Re-posted 11 days ago
Job description
We are seeking a Systems Analyst / Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced IT consulting firm.
Responsibilities:
- Being able to work on helpdesk trouble tickets and follow up on them (daily basic)
- Troubleshooting ability
- Active Directory and Office 365 account management (create, disabled, Password resets)
- Office 365 email account requests (knowledge of ActiveSync and Exchange account setup on Mobile Device)
- Ability to Support and troubleshoot Windows Operating System, Microsoft Office applications, and Third-party Application like java, adobe, chrome, Firefox, etc
- Support Microsoft Teams, Zoom, WebEx
- Install and provisioning Windows client OS
- Mapping Printers and Network Drives
- Troubleshoot PC peripherals such as webcams, speaker, USB printer, etc.
- TCP/IP knowledge to troubleshoot basic problems on LAN
- Knowledge of VPN Configuration (OpenVPN, PPTP, etc.)
- Maintaining IT team support documentation
- Being able to follow instructions and collaborate with Co-workers
Qualifications:
- Bilingual is a plus - English and Spanish Ability
- Certifications are a Plus.
- Desired Qualifications 3+ years’ experience in a technical support
- Previous experience in IT, computer science, or other related fields
- Strong problem solving and critical thinking skills
- Ability to learn new technologies quickly
- College Degree is a plus
Company Description
Seeking Help Dasek Analyst; Systems Analyst; Consultant;