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Front Office Manager Jobs (NOW HIRING)

Altius Search Group

Front Office Manager

Los Angeles, CA · On-site

$85K/yr

The Front Office Manager is responsible for the strategic leadership and day-to-day execution of all Front Office operations, ensuring an exceptional guest experience while driving operational ...

Legacy Vacation Club LLC

Front Office Manager

Kissimmee, FL · On-site

$48K - $55K/hr

Front Office Manager: Our First Impression Architect At andCo Hospitality, the front desk isn't a desk. It's the heartbeat of the guest experience. We design destinations that make guests say, "Wait ...

Magnolia Houston

Front Office Manager

Houston, TX · On-site

Develop portals for front office staff to stay current with downtown events, services and facilities so as to better assist guests. * Reports management including analysis of data, communication of ...

Legacy Vacation Club LLC

Front Office Manager

Kissimmee, FL · On-site

$48K - $55K/hr

Front Office Manager: Our First Impression Architect At andCo Hospitality, the front desk isn't a desk. It's the heartbeat of the guest experience. We design destinations that make guests say, "Wait ...

The Elene

Front Office Manager

Napa, CA · On-site

$80K/yr

THE ELENE IS SEEKING A FRONT OFFICE MANAGER. This position requires weekend and holiday availability. ABOUT THE ELENE, NAPA VALLEY Imagine standing where dawn first breaks over Napa Valley-where the ...

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How much do front office manager jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for front office manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What is the highest paid office manager?

The highest paid office managers typically work in large corporations or executive environments, with salaries reaching over $100,000 annually. Factors influencing pay include experience, industry, location, and additional responsibilities such as overseeing multiple departments or managing large teams.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the establishment. In larger hotels or resorts, salaries can be higher, and additional benefits may be included.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

Which two skills must a front office manager possess?

A front office manager must possess strong communication skills to interact effectively with guests and staff, and excellent organizational skills to manage reservations, schedules, and administrative tasks efficiently. These skills are essential for maintaining smooth front desk operations and ensuring guest satisfaction.

What does a front office manager do?

A front office manager oversees the reception area of a hotel or organization, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They also coordinate reservations, manage administrative tasks, and ensure smooth daily operations, often using property management systems. Strong leadership, communication skills, and experience in hospitality or customer service are essential for this role.
More about Front Office Manager jobs
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What are the most commonly searched types of Front Office jobs? The most popular types of Front Office jobs are:
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Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Front Office Manager

ROI Hospitality Development

Rapid City, SD

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Front Office Manager Job Summary:
The Grand Gateway Hotel is seeking a highly organized and experienced Front Office Manager to join our team. The Front Office Manager will be responsible for overseeing the day-to-day operations of the front desk, managing a team of front desk agents, and ensuring all guests receive exceptional service during their stay. This is a full-time administrative position with a competitive salary and benefits package, located in Rapid City SD.
Compensation & Benefits:
Salary: Competitive, based on experience
Benefits: Medical, dental, and vision insurance, 401k, paid time off, hotel discounts
Responsibilities:
- Oversee the daily operations of the front desk, including check-in/check-out procedures, room assignments, and guest inquiries
- Train, schedule, and manage a team of front desk agents, ensuring high levels of professionalism and customer service are maintained
- Monitor front desk performance, ensuring all tasks are completed accurately and efficiently
- Collaborate with other hotel departments to ensure smooth operations and seamless guest experiences
- Handle guest complaints and issues in a timely and effective manner, finding appropriate solutions to resolve any problems
- Maintain and update front desk policies and procedures to improve efficiency and guest satisfaction
- Manage budget, monitor expenses, and make adjustments as necessary to control costs
- Participate in the hiring and onboarding of new front desk team members
- Serve as a brand ambassador, upholding the hotel's standards and values at all times
Requirements:
- High school diploma or equivalent; Bachelor's degree in hotel management or related field preferred
- At least 3 years of experience in a front office or guest service managerial role
- Strong leadership and communication skills
- Excellent interpersonal and customer service skills
- Detail-oriented with the ability to multitask in a fast-paced environment
- Proficient in Microsoft Office and hotel management software
- Ability to work flexible hours, including nights, weekends, and holidays
EEOC Statement:
The Grand Gateway Hotel is an equal opportunity employer and is committed to providing a workplace that is free of discrimination and harassment based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We value diversity and inclusion and encourage all qualified individuals to apply for this position.

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