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Front Office Operations Manager Jobs (NOW HIRING)

OneLife Health & Performance

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Front Office Operations Lead

Palm Beach Gardens, FL · On-site

$25 - $35/hr

Lead, train, and manage front office and reception staff, fostering a culture of excellence ... operational flow. * Manage check-in and check-out processes, ensuring accuracy in payments ...

DIMENSION MASTER

OPERATIONS MANAGER

Austin, TX

The Role As the Front Office / Operations Manager, you oversee daily front office operations and ... support overall hotel functions. You help manage the guest experience, ensure efficient workflow ...

DIMENSION MASTER

OPERATIONS MANAGER

Stafford, TX · On-site

The Role As the Front Office / Operations Manager, you oversee daily front office operations and ... support overall hotel functions. You help manage the guest experience, ensure efficient workflow ...

Mindpath Health

Front Office Team Lead

Oakland, CA · On-site

$27/hr

As the Front Office Team Lead , you will be responsible for ensuring the front office operations ... Responsible for managing office expenses with guidance from Operations Supervisor or Regional ...

Mindpath Health

Front Office Team Lead

Oakland, CA

$27/hr

As the Front Office Team Lead , you will be responsible for ensuring the front office operations ... Responsible for managing office expenses with guidance from Operations Supervisor or Regional ...

Foundation Academies

Front Office Manager

Trenton, NJ

$55K - $75K/yr

Oversee daily front office operations to ensure a welcoming, organized, and professional campus environment. * Coordinate and manage office workflows, ensuring consistent execution of procedures ...

Foundation Academies

Front Office Manager

Trenton, NJ · On-site

$55K - $75K/yr

Oversee daily front office operations to ensure a welcoming, organized, and professional campus environment. * Coordinate and manage office workflows, ensuring consistent execution of procedures ...

White Diamond Dental

Front Office Manager

Monument, CO · On-site

$20 - $30/hr

Lead and oversee daily front office operations for both dental and med spa services * Greet and assist patients with warmth and professionalism * Manage schedules, confirmations, and follow-up ...

Donohoe Hospitality

Front Office Manager

Baltimore, MD

$65K - $75K/yr

This role is essential to ensuring seamless operations, exceptional service delivery, and a positive team culture. Position Summary The Front Office Manager is responsible for overseeing all front ...

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Front Office Operations Manager information

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How much do front office operations manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for front office operations manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

What are the key skills and qualifications needed to thrive as a Front Office Operations Manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a Front Office Operations Manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are Front Office Operations Managers?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.
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Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Front Office Operations Lead

OneLife Health & Performance

Palm Beach Gardens, FL • On-site

$25 - $35/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

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Job description

Front Office Operations Lead

Location: Palm Beach Gardens, FL

Overview

Front Office Operations Lead is a key leadership role responsible for ensuring an exceptional patient experience from the moment of first contact through the entire in-office journey. This individual oversees the scheduling department, front desk, and reception team, implementing systems that optimize efficiency, professionalism, and consistency across all touchpoints.


At OneLife Health & Performance—Palm Beach’s premier longevity and regenerative aesthetics practice—the Front Office Operations Lead will uphold elite service standards while managing team performance, patient flow, and daily operations in a fast-paced, high-end medical environment.


Key Responsibilities

  • Oversee daily operations of the front desk, scheduling, and reception areas to ensure seamless patient experiences.
  • Lead, train, and manage front office and reception staff, fostering a culture of excellence, accountability, and hospitality.
  • Develop and implement scheduling systems and patient communication protocols to optimize provider utilization and minimize wait times.
  • Coordinate cross-departmental communication between clinical staff, patient care coordinators, and management to maintain operational flow.
  • Manage check-in and check-out processes, ensuring accuracy in payments, documentation, and scheduling of follow-up appointments.
  • Monitor key performance indicators (KPIs) related to scheduling efficiency, call volume, patient wait times, and service quality.
  • Assist in hiring, onboarding, and evaluating front office staff performance.
  • Maintain compliance with HIPAA, brand standards, and OneLife’s high-touch patient experience model.


Skills & Qualifications

  • 2+ years of experience in medical or wellness front office management (concierge or aesthetics experience strongly preferred).
  • Proven leadership skills with the ability to motivate, train, and manage a team.
  • Strong understanding of scheduling software, EMR systems, and patient communication workflows.
  • Exceptional interpersonal, organizational, and problem-solving abilities.
  • High emotional intelligence with a polished, professional demeanor.
  • Ability to thrive in a fast-paced, high-volume, luxury healthcare environment.
  • Detail-oriented, proactive, and capable of managing multiple priorities simultaneously.

Company Description

OneLife Health & Performance is a state-of-the-art Health & Aesthetics medical practice owned & operated by Ken Winnard, MD.