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Front Office Operations Manager Jobs in Missouri

Seven Gables

Front Office Coordinator Seven Gables

Saint Louis, MO · On-site

$15.50 - $20.25/hr

Position Overview We are seeking a highly experienced Front Office Coordinator to lead and oversee ... Strong operational knowledge and ability to manage multiple priorities * Excellent communication ...

Posted today

AC Marriott

Front Office Manager

Chesterfield, MO · On-site

AC Marriott - Front Office Manager About AC Hotel by Marriott AC Hotels blend modern design with ... Your Impact Lead the front office operation to deliver a refined, efficient, and thoughtfully ...

AC Marriott

Front Office Manager

Chesterfield, MO

AC Marriott - Front Office Manager About AC Hotel by Marriott AC Hotels blend modern design with ... Lead the front office operation to deliver a refined, efficient, and thoughtfully curated guest ...

AC Marriott

Front Office Manager

Ballwin, MO · On-site

Your Impact • Lead the front office operation to deliver a refined, efficient, and thoughtfully ... management, and accountability • Foster a positive, collaborative, and service driven team ...

Posted today

AC Marriott

Front Office Manager

Ballwin, MO · On-site

Your Impact • Lead the front office operation to deliver a refined, efficient, and thoughtfully ... management, and accountability • Foster a positive, collaborative, and service driven team ...

Posted today

PT Partners LLC

Area Office Manager

Ellisville, MO · On-site

$50K/yr

We are looking for an Area Office Manager to oversee front office operations at our local therapy clinic locations . In this role, you will lead non-clinical staff, ensure compliance with healthcare ...

PT Partners llc.

Area Office Manager

Ballwin, MO · On-site

$50K/yr

We are looking for an Area Office Manager to oversee front office operations at our local therapy clinic locations . In this role, you will lead non-clinical staff, ensure compliance with healthcare ...

Peak Sport & Spine

Area Office Manager

Ballwin, MO · On-site

$50K/yr

We are looking for an Area Office Manager to oversee front office operations at our local therapy clinic locations . In this role, you will lead non-clinical staff, ensure compliance with healthcare ...

LM SERVICES CORPORATION GROUP

Front Office Manager

MO · On-site

$48K/yr

EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS Manage and motivate all front office associates with daily ... Office operations. Ability to access and accurately input and retrieve information using a ...

KMG Hotels

Front Office Manager

Joplin, MO · On-site

We are recruiting for a Front Office Manager for our Holiday Inn, Joplin MO. Job Details: * The ideal candidate will have prior hotel supervisory experience, IHG preferred. * This nine-year-old 115 ...

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Front Office Operations Manager information

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What is front office operations management?

Front office operations management involves overseeing the daily functions of the front desk, reception, and guest services in a hospitality or corporate environment. It includes managing staff, ensuring customer satisfaction, and coordinating communication between departments using tools like property management systems or customer relationship management software.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

Is front office operations manager a stressful job?

A front office operations manager oversees guest services, staff coordination, and administrative tasks, which can involve high-pressure situations, especially during busy periods or emergencies. The role requires strong organizational skills, multitasking, and problem-solving, which can contribute to stress levels depending on workload and environment.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.
What are popular job titles related to Front Office Operations Manager jobs in Missouri? For Front Office Operations Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Front Office Operations Manager jobs in Missouri look for? The top searched job categories for Front Office Operations Manager jobs in Missouri are:
Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Missouri as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Front Office Manager

Capital Management LLC

Kansas City, MO • On-site

$52K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

CASCADE HOTEL KANSAS CITY
Front Office Manager
Join the team at Cascade Hotel Kansas City, a Marriott Tribute Portfolio Hotel located in the heart of the Country Club Plaza. Featuring 177 luxury guest rooms, over 15,000 square feet of event space, signature dining experiences, and a vibrant rooftop venue, Cascade Hotel delivers exceptional hospitality through personalized service, thoughtful experiences, and a commitment to excellence.
We believe exceptional guest experiences begin with exceptional associates. If you are passionate about hospitality, service, and creating memorable moments, we'd love to hear from you.
We are seeking a Guest Services Manager to join our leadership team. This position plays a key role in overseeing front office operations, supporting hotel-wide service excellence, and ensuring exceptional guest experiences. The Guest Services Manager serves as a leader on duty, supports associate development, and helps drive operational consistency across the hotel.
Position Summary
The Guest Services Manager is responsible for supervising Front Office operations while providing leadership support across all operational departments. This role oversees guest arrivals and departures, guest recovery efforts, associate coaching, and daily operational execution. The ideal candidate is a hospitality professional with strong leadership skills, excellent guest service instincts, and the ability to thrive in a fast-paced luxury hotel environment.
Key Responsibilities
• Lead daily Front Office operations and ensure exceptional guest service standards are consistently maintained.
• Assist guests with check-in, check-out, reservations, and service requests as needed.
• Monitor guest satisfaction and proactively resolve service concerns and guest recovery situations.
• Supervise, coach, and support Front Desk and Guest Services associates.
• Assist with recruiting, onboarding, training, scheduling, and performance management of team members.
• Support payroll administration, timecard review, and labor management initiatives.
• Ensure compliance with hotel policies, procedures, cash handling standards, and operational controls.
• Partner with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless guest experiences.
• Conduct daily operational walkthroughs and ensure hotel standards are maintained throughout the property.
• Maintain accurate records, reports, and operational documentation.
• Assist with VIP arrivals, special requests, group arrivals, and event-related operations.
• Serve as Manager on Duty and respond to guest, associate, and operational issues as needed.
• Support hotel leadership in achieving guest satisfaction, revenue, and operational goals.
• Perform additional duties as assigned.
Qualifications
Required:
• Minimum 3 years of hotel operations or hospitality leadership experience.
• Previous Front Office supervisory or management experience.
• Strong guest service, guest recovery, and conflict resolution skills.
• Experience leading and developing associates in a service-focused environment.
• Proficiency with Microsoft Office applications.
• Experience with LightSpeed PMS or a comparable hotel property management system.
Preferred:
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Marriott brand experience.
• Experience working in a luxury, lifestyle, or full-service hotel environment.
• Bilingual communication skills, including Spanish, are a plus.
Schedule Requirements
• Must be available to work a flexible schedule, including evenings, weekends, holidays, and occasional overnight shifts as business needs require.
• This position primarily supports evening operations but may be required to work other shifts based on business needs.
• Regular attendance and punctuality are essential functions of the position.
• The hotel operates 24 hours a day, 7 days a week.
Benefits
Eligible associates may enjoy:
• Medical, dental, and vision insurance
• Life insurance and voluntary benefits
• Paid Time Off (PTO)
• 401(k) retirement plan
• Marriott Associate Room Rate Program
• Employee recognition programs
• Career growth and development opportunities
• Bonus opportunity
Cascade Hotel Kansas City is an Equal Opportunity Employer committed to fostering an inclusive workplace where all associates are valued and respected.
Requirements
• Successful completion of a background check is required as a condition of employment.
• Ability to stand, walk, bend, and move throughout the property for extended periods.
• Ability to occasionally lift, carry, push, or pull up to 25 pounds.
• Maintain professional appearance, grooming, and leadership standards.
Salary Description
$52,000 - $55,000 / YR

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